- Lincoln Financial Group (Austin, TX)
- …equivalent) (Minimum Required) + 1 - 3+ Years experience with Telephony administration, Contact Center technologies (such as CRM tools, Work Force Management, ... The role will serve as a resource and central point-of- contact to support the configuration and deployment of system capabilities that enhance call routing… more
- Cardinal Health (Austin, TX)
- …preferred + Experience in logical design of voice & contact center solutions, research and development, and hands-on configuration preferred **_What is ... CCNP, ITIL v3 + Demonstrate knowledge of Cisco related voice and contact center components + Project management + Utilize strategic approach to Unified… more
- Charles Schwab (Austin, TX)
- …platforms (SmartIT / Remedy, ServiceNow, Cherwell) and remote support tools (SCCM, Software Center , Client Center Configuration Manager, ADUC) + Working ... to second-level support that cannot be resolved at first contact . We are seeking an **IT Service Support ...contact . We are seeking an **IT Service Support Analyst ** to provide level one support via phone and… more