- ASSA ABLOY (Austin, TX)
- Career Opportunities: Customer Service Advocate (31863) Requisition ID 31863 - Posted - HID Global Corporation - PACS - NAM - USA: Texas (Austin - Center ... Travel Required Job Description Print Preview An Amazing Career Opportunity for a Customer Service Advocate !! Location: Austin, Texas Job ID: 31863 HID is… more
- Ally (Austin, TX)
- …so shouldn't your opportunities be, too? **The Opportunity** The SR Rep - Customer Advocate in operations is responsible for working collaboratively within a ... perform their duties within established policies and procedures. The Customer Advocate will perform primary and secondary...are met on a monthly basis * Provide outstanding customer service while meeting service … more
- SHI (Austin, TX)
- …business applications, ERP (Microsoft D365 F&O) and CRM (Microsoft D365 Sales, Marketing, and Customer Service ) + Strong advocate for adherence to standards, ... oversee every stage of the delivery for Sales, Marketing, and Customer Service solutions within CRM platform, from analysis, design, delivery, to deployment.… more
- HCA Healthcare (Austin, TX)
- …revenue integrity, collections, payment compliance, credentialing, health information management, customer service , payroll and physician billing. We also ... you have the career opportunities as a Medicaid Eligibility Advocate you want with your current employer? We have...3% to 9% of pay (based on years of service ) + Employee Stock Purchase Plan with 10% off… more
- Sharecare, Inc. (Austin, TX)
- …problem solving skills. + Exceptional oral, written, and presentation skills. + Excellent customer service skills and ability to adapt approach to various ... periods of time. + Ability to meet established deadlines and handle multiple customer service demands from internal and external customers, within set… more
- CVS Health (Austin, TX)
- …needs to the appropriate Aetna team, including DSNP's interdisciplinary care team and customer service - Initiates engagement with assigned members to introduce ... members with appropriate care team personnel including care managers and customer service when needed - Accurately and consistently documents each call in… more
- GE Appliances, a Haier company (Austin, TX)
- …**Remote Consumer Advocate ** with ASI/GE Appliances, you will resolve escalated customer service issues **(in English and Spanish)** . In your role ... Since 1990, Advanced Services Inc. (ASI) has been providing excellent customer service to GE Appliances consumers by resolving their questions or concerns… more
- Cabela's (Round Rock, TX)
- **_POSITION SUMMARY:_** The CLUB Customer Service Outfitter provides world class customer service for our guests while presenting customers with the ... FUNCTIONS:_** + Supports a strong commitment to world class customer service and ensures a pleasant and...Provides peer coaching, recognition, and support as a CLUB advocate and representative. + Provides service to… more
- Amazon (Austin, TX)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... service level. * Drive optimal program satisfaction and Customer Success Manager satisfaction. * Liaise with other partner...escalate, and clear blockers as appropriate across multiple organizations. Advocate as the voice of the customer … more
- Amazon (Austin, TX)
- …following up, escalating, and clearing blockers as appropriate across multiple organizations. Advocate as the voice of the customer internally, using data ... Description The Strategic Account Services (SAS) organization is seeking a Senior Customer Success Manager to shape the future of the program. The Senior Customer… more
- Amazon (Austin, TX)
- …following up, escalating, and clearing blockers as appropriate across multiple organizations. Advocate as the voice of the customer internally, using data ... Description The Amazon Vendor Services organization is seeking a Senior Customer Success Manager to shape the future of the program. The Senior Customer Success… more
- Amazon (Austin, TX)
- …following up, escalating, and clearing blockers as appropriate across multiple organizations. Advocate as the voice of the customer internally, using data ... Description The Strategic Account Services (SAS) organization is seeking a Senior Customer Success Manager to shape the future of the program. The Senior Customer… more
- Confluent (Austin, TX)
- …build state-of-the-art data streaming platforms! **What You Will Do:** + Champion and advocate for the customer within Confluent. You will be the technical ... (CSTA) to act as a trusted technical advisor and advocate to work with our customers. The primary objective... customer -centric attitude, ability to deal with critical customer situations + Strong service delivery, time,… more
- Verint Systems, Inc. (Austin, TX)
- …feedback and recommendations from customers back to the product team. + Advocate customer needs/issues cross-departmentally. + Manage account escalations as ... a strategic role that serves as our number one customer and company advocate . The role displays...afternoon, etc. + Ability to effectively and successfully handle customer service issues and conflict situations +… more
- Confluent (Austin, TX)
- …data streaming platforms! Locations: US Remote **What You Will Do:** + Champion and advocate for the customer within Confluent. You will be the technical voice ... Us. **About the Role:** Confluent is searching for a Customer Success Technical Architect (CSTA) to act as a...(CSTA) to act as a trusted technical advisor and advocate to work with our customers. The primary objective… more
- ThermoFisher Scientific (Austin, TX)
- …services at customer locations. Our colleagues are passionate about improving customer experience and service operations efficiency. The primary territory is ... have the opportunity to manage various aspects of field service support and customer relationships within our...for Thermo Fisher Scientific. Our ideal candidate will be customer -focused, an advocate for Thermo Fisher Scientific… more
- Sunrun (Austin, TX)
- …escalated customer issues and complaints through the delivery of exceptional customer service and support by utilizing strong verbal and written ... diplomacy to avoid social media and other escalations. + Advocate for the customer across all functional...diploma or equivalent + Minimum of 5 years of customer service experience, preferably in technical support.… more
- Rocket Software (Austin, TX)
- …through improving operational efficiencies, empowerment of staff, effectiveness of service delivery, and customer satisfaction and retention. **Essential ... performance indicators (KPIs) and progress toward revenue targets and objectives. + Customer Advocacy: Advocate for Rocket customers, ensuring they experience… more
- SpaceX (Bastrop, TX)
- …looking to join an early-stage-support team and set the tone for Starlink customer service . RESPONSIBILITIES: + Triage and resolve customer issues ... software, and network expertise + Be a relentless internal advocate for the customer within SpaceX. Understand...+ Experience in a training, learning and development, analytics, service design, vendor management, or content management role +… more
- SpaceX (Bastrop, TX)
- …records BASIC QUALIFICATIONS: + Bachelor's degree or 4+ years of professional experience in a customer service or customer success function in lieu of a ... Supervisor, Starlink Customer Support 2nd shift at SpaceX Bastrop, TX...move quickly and proactively, are strong communicators, and fiercely advocate within the Starlink organization on behalf of our… more