- Adecco US, Inc. (Austin, TX)
- **Title: (1) Customer Service Advocate ** **Location: 611 Center Ridge Dr, Austin, TX 78753** **Schedule: HYBRID Monday-Friday 8am-5pm (Monday/Friday remote, ... personal days off)** + **This position supports the sales team. The Customer Service Advocate will assist customers with placing orders, expediting orders,… more
- Lumen (Austin, TX)
- …and retention. As a primary interface with both internal and external customers, the Customer Engagement Advocate II service and skills make a positive ... the future. **The Role** The primary responsibility of the Customer Engagement Advocate II is to provide...Provisioning, Design, Installation and Billing on behalf of Lumen Customer to install new service , or to… more
- CVS Health (Austin, TX)
- …about helping others and have a talent for problem-solving? Join our team as a Service Advocate . In this role, you will work alongside peers who handle Medicare ... individual inbound calls, serving as a crucial support system for Customer Service Representatives (CSRs). Your role will involve assisting CSRs with questions… more
- CVS Health (Austin, TX)
- …**Preferred Qualifications** **Education** + At least 2 years of experience in customer service , healthcare and/or a call center + Demonstrated organizational ... Ability to seamlessly multi-task while using multiple systems to efficiently provide service to members + Builds a trusting, empathetic relationship with our members… more
- HCA Healthcare (Austin, TX)
- …revenue integrity, collections, payment compliance, credentialing, health information management, customer service , payroll and physician billing. We also ... you have the career opportunities as a Medicaid Eligibility Advocate you want with your current employer? We have...3% to 9% of pay (based on years of service ) + Employee Stock Purchase Plan with 10% off… more
- Sharecare (Austin, TX)
- …+ Occupational Therapist Aide + Medical Coder + Dental Assistant + Experience in customer service in a healthcare contact center, provider office, or healthcare ... institution + Experience in successful resolution of high level/sensitive customer service issues. Sharecare and its subsidiaries are Equal Opportunity Employers… more
- Oracle (Austin, TX)
- …release developer assets that accelerate experimentation: Spring Boot/Helidon services, service registry, API gateways, observability, Kubernetes. + Create sample ... into clear, actionable guidance. + Curiosity, empathy, and a collaborative, customer -first mindset. Nice-to-haves + Experience with Spring AI. + AI/ML experience… more
- Ascension Health (Austin, TX)
- …updates, clarify prescription details, obtain missing information, and ensure excellent customer service . + Coordinate with prescribers' offices to request ... clarifications, missing information, and PA-related documentation. + Document all interactions, findings, and interventions in accordance with policy and workflow standards. + Serve as a liaison between the pharmacy, patient, insurance plans, and healthcare… more
- CVS Health (Austin, TX)
- …in a fast-paced environment.** **Required Qualifications:** + 6+ months of customer service experience. + Basic computer skills. **Preferred Qualifications:** ... $18.50/hour. **Key Responsibilities:** + **Actively listen and be an advocate for** customers, understand their needs and provide guidance...+ 1+ years of customer service experience in a contact center… more
- GE Appliances, a Haier company (Austin, TX)
- …a **Remote Consumer Advocate ** with ASI/GE Appliances, you will resolve escalated customer service issues. In your role you will create an outstanding ... Since 1990, Advanced Services Inc. (ASI) has been providing excellent customer service to GE Appliances consumers by resolving their questions or concerns… more
- ManpowerGroup (Austin, TX)
- **Title:** Customer Service Tech **Location:** Austin, TX (100% Remote) **Duration: 6** Months (Possibility of Extension/Conversion) **Shift Time:** 9am to ... to $24/hr (On W2) We are looking for a **" Customer Service Tech"** to join one of...contribute to the overall team direction, make recommendations, and advocate on behalf of the patient. + Ability to… more
- Walmart (Austin, TX)
- …technicians communicating and developing interpersonal skills for providing safe and efficient customer service . Be an Expert Demonstrates knowledge of safety ... Member Collaborates with team members to fulfil sales and service requests educating other associates on tools tasks resources...and concerns. Be a Talent Ambassador Being a brand advocate by valuing the members experience in the TBC… more
- Wolters Kluwer (Austin, TX)
- …interaction frequency. + Engaging with customer support and product management as a customer advocate to ensure speedy resolution of customer issues. + ... Act as a domain SME, product SME, and customer advocate to achieve quick customer...efforts between clients and internal teams to ensure seamless service delivery. + Regularly assess customer satisfaction… more
- General Motors (Austin, TX)
- …alerts and escalate issues to minimize downtime. + Serve as the customer 's advocate during support escalations, managing resolution and communication throughout ... Role:** GM Envolve is actively seeking passionate and proactive Customer Success Managers (CSMs) to support the post-sales journey...As a CSM, you will serve as the primary advocate for customers, ensuring their experience with GM Envolve… more
- Rubrik (Austin, TX)
- …enablement initiatives/projects + Champion new lines of business, contribute to service creation, and drive innovation in Rubrik-powered use cases + Collaborate ... on service pricing models, go-to-market strategies, and value proposition development...go-to-market strategies, and value proposition development for MSPs + Advocate for Rubrik's technical capabilities, build trusted relationships with… more
- Confluent (Austin, TX)
- …data streaming platforms! Locations: US Remote **What You Will Do:** + Champion and advocate for the customer within Confluent. You will be the technical voice ... United States **Employment Type:** FullTime **Location Type:** Remote **Department** Customer Solutions **Compensation:** $220.2K - $258.8K * Offers Equity _At… more
- H&R Block (Austin, TX)
- …+ Experience working in a fast-paced environment + Previous experience in a customer service environment + Ability to multi-task + Strong organizational and ... each year. Joining H&R Block as a seasonal Client Service Professional/Receptionist means you'll focus on how to wow...financial wellness needs. + Employee Assistance Program with Health Advocate . + Wellbeing program, BetterYou, to help you build… more
- Coinbase (Austin, TX)
- …product adoption. * Minimum of 2+ year of relevant experience in a financial services customer service or support role in a fast paced environment. * Advanced ... primary subject matter expert for Coinbase's products, providing world-class service and support to our most valued customers. You'll... issues at the root cause. * Represent and advocate for the customer across organizations to… more
- EMS LINQ (Austin, TX)
- …productivity. + Stay current with industry trends and best practices in customer support technology, incorporating innovations to enhance service delivery. + ... forward as a cohesive force. **About The Team:** LINQ's Customer Experience department is the heart and soul of...in ensuring that our customers receive world-class support and service . If you are a strategic thinker, a passionate… more
- Google (Austin, TX)
- …to resolve technical deployment obstacles and improve Google Cloud. + Understand customer issues, advocate for their needs with internal teams, including ... Top Customer Solutions Engineer II, Data Analytics, Google Cloud...switch to Google Cloud. You will provide a dedicated service to our most critical customers with difficult environments,… more