- Amazon (Austin, TX)
- …of our customers to deliver upon their product and service needs. Key job responsibilities As a Customer Solutions Manager , Tech in the OTS CS team, your ... Description Operations Technology Solutions (OTS) is looking for an experienced Customer Solutions Managers to join the Customer Success (CS) team. CS… more
- Amazon (Austin, TX)
- …Fulfillment Centers, Transportation (Middle Mile, Last Mile & Logistics), and Specialty Customer Solutions (Amazon Fresh, Prime Now, Lockers, Pantry, Campus, and ... direction for the Networking space. * Work with engineering teams to translate customer needs into workable technology solutions that scale operationally. *… more
- Amazon (Austin, TX)
- …Fulfillment Centers, Transportation (Middle Mile, Last Mile & Logistics), and Specialty Customer Solutions (Amazon Fresh, Prime Now, Lockers, Pantry, Campus, and ... Description OpsTech Solutions organization, with an unparalleled scope, is part...range from Amazon lockers to Amazon's Air Hubs. Ops Tech Infrastructure Product Management (OTIP) owns, defines, and operationalizes… more
- Amazon (Austin, TX)
- …Intelligence? If yes, then we're looking for you! We are seeking a Sr Product Manager - Technical to join the Customer Engagement Technology (CET) Team within ... Amazon Customer Service (CS). We're building the solutions that will enable customers to get the help...use of LLMs. - Work with leaders across science, tech , product/program management, corporate and operations to identify and… more
- Amazon (Austin, TX)
- …tools and set new customer service standards in Ops Tech Solutions Deployment. Key job responsibilities The Program Manager will contribute and provide ... Description As a member of Ops Tech Solutions , you will be at...customer success. You will work directly with Ops Tech Solutions Field teams, Supply Chain, Infrastructure… more
- Amazon (Austin, TX)
- …analyzing a wealth of data, interfacing with end-users and driving large, complex technical solutions to customer problems. Our mission is to support, deploy and ... at scale. Can you work with stakeholders to build solutions that support fleets of hundreds of thousands of...are looking for a talented and experienced Technical Program Manager who is excited to lead large cross-organizational projects… more
- Amazon (Austin, TX)
- …that supports our Fulfillment Centers and Transportation sites. As a technical manager , you will be a pragmatic visionary that can translate business needs ... into technology solutions that scale both technically and operationally. You are...dependencies on other internal organizations. You will draw on customer feedback, usage and operational data, and your experience… more
- Amazon (Pflugerville, TX)
- …provide truly innovative technical support to Amazon's Operations team who fulfill our customer promises millions of times a day. The technology varies between our ... staff to provide technical assistance for continuous improvement of IT solutions . Establish and maintain a positive, productive relationship with operational… more
- Amazon (Austin, TX)
- …with other AHS Product, Tech and UX leaders to create intuitive, customer -centric solutions * Continuously elevate product excellence and customer ... focus on our customers. We're seeking a Sr. Product Manager - Tech who thrives on challenges,...will: * Define and execute the vision for AI-driven customer care solutions * Utilize AWS Connect… more
- Amazon (Austin, TX)
- Description Establish the vision and design products that secure access to customer data through robust authorization solutions , log relevant access events for ... anomalous access activities. This is what is needed at Amazon to maintain customer trust and deliver exceptional customer experiences. Our organization is… more
- Amazon (Austin, TX)
- …Artificial Intelligence? Then we're looking for you! We are seeking a Sr Product Manager -Technical to join the Customer Engagement Technology (CET) Team within ... Description Are you someone who cares about customer experience and wants to be involved in...additional benefits to customers. - Deliver long-lasting foundational systematic solutions that pave the way for effective use of… more
- Amazon (Austin, TX)
- Description At OpsTech Solutions (OTS), a technology-centric division of World Wide Ops, we design, build, and sustain the invisible, high-quality network, compute ... across OTS, enabling our stakeholders and customers to have reliable data solutions . We fuel innovation and automation through our wide-ranging efforts, including… more
- Amazon (Austin, TX)
- Description Amazon Payments is looking for a high energy Senior Product Manager with proven experiences in thought leadership and detailed execution to own and drive ... product performance and operational excellence in Global Payment Tech team. The successful candidate will work backward from...team. The successful candidate will work backward from the customer to innovate on product features, measure and mine… more
- Amazon (Austin, TX)
- …personalization, and measurable business impact. We are looking for an experienced Senior Product Manager - Tech (PMT) to lead the development and delivery of our ... team at AWS Marketing is responsible for providing data-driven marketing technology solutions . The team owns the core ROI measurement, generative AI and Machine… more
- Amazon (Austin, TX)
- …the life Engage both internally and externally to Amazon to understand key customer painpoints, generate strategic and impactful solutions , and drive adoption ... team looking for a highly driven, entrepreneurial, analytical and customer -obsessed individual to help create and lead the Business...a candidate who can partner with Product Management and Tech as we challenge the status quo and invent… more
- Amazon (Austin, TX)
- …Sustainability & Automation projects within Amazon's IT environment. Responsible for ensuring solutions are designed with compliance in mind, and bridge the gap ... areas to streamline the process to make it more customer friendly. -Act as subject matter experts for IT...life Responsible for acting as the bridge between ensuring solutions deployed by the GES S&A organization are designed… more
- Amazon (Austin, TX)
- …Artificial Intelligence? Then we're looking for you! We are seeking a Principal Product Manager Tech to join the Customer Engagement Technology (CET) Team. ... Customer Service is to create earth's best customer service solutions through empowering our customers...use of LLMs - Work with leaders across science, tech , product/program management, corporate and operations to identify and… more
- Amazon (Austin, TX)
- …owns the privacy experiences and system capabilities to collect, apply and monitor customer privacy choices across the retail website, devices, Prime Video and more. ... initiatives. - Requirements Definition: Develop comprehensive product plans incorporating customer needs, defining the competitive arena, and establishing the… more
- Amazon (Austin, TX)
- …Artificial Intelligence? Then we're looking for you! We are seeking a Principal Product Manager to join the Customer Engagement Technology (CET) Team. You will ... Customer Service is to create earth's best customer service solutions through empowering our customers...use of LLMs * Work with leaders across science, tech , product/program management, corporate and operations to identify and… more
- Amazon (Austin, TX)
- Description As a Sr. Product Manager , you will be a critical part of the Global Demand Operations Product & GTM organization that owns feature development and ... will work backwards from our customers to understand their pain-points and deliver solutions that enable them to scale their impact. You will partner with… more