- Applied Materials (Austin, TX)
- …safety retrofits are installed on the training systems. + Presents technical training in house and at customer sites; conducts training classes by ... Groups to maximize technical documentation efficiencies; occasionally develops customized training materials per customer needs; trains others in standard… more
- Intertek (Austin, TX)
- …the above defined duties. Minimum Requirements & Qualifications: + 2+ years experience in technical customer support in a SaaS environment + Experience ... Support Rep you will respond to and resolve customer technical inquiries and issues as well...best use of products + Support Associate Technical Support Engineers in both training… more
- Concentrix (Austin, TX)
- Job Title: Technical Support / Customer ...at the same time. We'll give you all the training , technologies, and continuing support you'll need ... Service Representative (Remote) Job Description **JOB DESCRIPTION** The Technical Support / Customer Service...this role, you'll also be provided with: + Paid training and performance-based incentives + Lucrative employee referral bonus… more
- Confluent (Austin, TX)
- …Sales, Product, Services, Support and Training teams to drive technical success. + Identify customer technical objections and develop strategies ... roll up your sleeves and dig in to help address customer issues alongside Confluent Technical Support Engineers and Core Engineering. **What You Will… more
- ServiceNow, Inc. (Austin, TX)
- …needs within ServiceNow (eg, Product Management, Customer & Partner Excellence, Training & Certification). Technical Consultant Lead, Customer Workflow ... and technical expert consulting with customers on implementing ServiceNow's Customer and Industry Workflow solutions based on best practices all with the… more
- Red Hat (Austin, TX)
- …Engineer (RHCE) level; + Excellent system administration skills and experience working in technical support or in customer -facing roles. + Strong knowledge ... Technical Support Engineer(Ceph/OpenShift Data Foundations) The...+ Serve as the direct contact and adviser for customer inquiries about Red Hat Ceph Storage and OpenShift… more
- Wolters Kluwer (Austin, TX)
- … customer service activities. Provides assistance with post-sale technical support services to customers, including installation, troubleshooting, problem ... Waltham, MA or Chicago, IL or Hudson, OH._** The ** Technical Support Associate** works under general supervision...service role or equivalent education + Full knowledge of technical customer service processes + Excellent verbal… more
- Rocket Software (Austin, TX)
- …in what they're doing!** **Job Description Summary:** The Operations Analyst for the Technical Support team will work alongside business analysts, business users ... and report directly to the Manager, Technical Support Operations. As Operations Subject Matter...3 -5 years experience in a similar role, supporting support or other customer facing service teams;… more
- Ford Motor Company (Austin, TX)
- … loyalty. Join us and be the eyes, ears, and voice of Ford. The Technical Support Analyst (TSA) of the Centralized Technical Assistance Center (CTAC), ... and mobility services company and helps deliver a trusted customer experience. Use your marketing, sales, and service expertise... both online and classroom as required. + Provide support to achieving all Centralized Technical Assistance… more
- Verint Systems, Inc. (Austin, TX)
- …in customer installations and training . + Works with higher level technical support persons to assist with problem resolution and/or customer ... valued member of Verint's Fraud and Security Solutions (FSS) Technical Support team, you will provide ...and analytical skills. + Proven record for delivering exceptional customer service. + Works effectively and supports a team… more
- Facility Solutions Group, Inc. (Round Rock, TX)
- Technical Support Representative (Day) Job Details Job...Level 1,you will provide tier 1 or tier 2 support based on training and knowledge in a ... You'll utilize multiple computers and databases to record the results of interactions. A Technical Support Representative - Level 1 will: + Provides answers to… more
- ThermoFisher Scientific (Austin, TX)
- … inquiries. Inquiries may be received via telephone, email or web chat. + Provide customer support on technical issues by using all available resources and ... Application Specialist is responsible for providing remote post technical support of Thermo Fisher Scientific products...to customers and field personnel, as well as relaying customer feedback to the organization. **What you'll do:** +… more
- CBRE (Austin, TX)
- …analysis, troubleshooting, and problem resolution. . Support the delivery of all technical authorizations and ensure technical training plans are in ... maintenance and safety procedure manuals. + Provide all locations technical support during incidents.Provide technical ...place globally. + Provide support and training for the onsite engineering Managers/Supervisors **.** + Deliver… more
- ServiceNow, Inc. (Austin, TX)
- …within ServiceNow (eg, Product Management, Customer & Partner Excellence, Training & Certification). The Telecommunications Technical Lead, Customer ... to dream big makes for great candidates. This Telecommunications Technical Lead works in the Customer &...to be laser-focused on solving for the most relevant customer challenges - providing support during sales… more
- SHI (Austin, TX)
- …engineering experience in Azure and AWS + Cloud service desk or other related technical support experience in Azure and AWS + Foundational, Associate, and ... the Azure and AWS platforms and acts as the customer 's primary point of contact for all non- support...inquiries within SHI's Managed Services portfolio.The TAM maintains a technical understanding of the customer 's environment to… more
- Intermountain Health (Austin, TX)
- …is responsible for providing analysis, design, configuration, testing, implementation and support ( technical and functional) of administrative, financial, or ... area, and incumbent is in process of developing remaining skills. Requires additional support and/or training to become fully proficient. This position is… more
- Merck (Austin, TX)
- **Job Description** This position is responsible for providing technical support to Sales and Marketing for Animal Health products specific to the US Ruminant ... Industry in TX, KS and NM. Responsibilities include providing technical support for Ruminant products and programs,...adverse event reporting, dealing with dairy health issues in customer 's operations, customer complaints and education on… more
- Merck (Austin, TX)
- …customer centric business model. This field-based position is responsible for providing technical support to sales and marketing for our company's Animal ... Montana, North Dakota, South Dakota and Wyoming. Responsibilities include providing technical support for cattle products and programs, including response… more
- International Paper (Austin, TX)
- …traveling. + Maintaining current customer base as well as playing an integral technical support role in acquiring new customers will be central to the job. ... **Position Title:** Technical Service Representative **Background:** The Southwest Technical Service Representative position will support customers in Texas,… more
- Google (Austin, TX)
- …+ Work as part of a team of Engineers/Consultants that globally ensure 24 hour customer support . This will include a need to sometimes work non-standard work ... customer issues in addition to providing level two support to our other support teams. You...processes to swiftly resolve the issue with as little customer effort as possible. You will troubleshoot technical… more