- Cisco (Austin, TX)
- …efforts through customer feedback and technical insights + Represent the support function in cross-functional meetings and customer engagements + Contribute ... and technical excellence + Timely interaction with customers and internal teams requesting support via online-chat, email and phone + Active participation in 24x7 … more
- Capital One (Austin, TX)
- Senior Associate, L2 Support Engineer (Databolt) - Capital One Software (Remote) Ever since our first credit card customer in 1994, Capital One has ... businesses address these same needs going forward. As an Senior Associate, Support Engineer , you...and problem management. You will serve as a specialized escalation point, taking ownership of complex customer issues that… more
- Oracle (Austin, TX)
- **Job Description** ** Senior Network Development Engineer ** **MUST BE A US CITIZEN** Join Oracle Health's Infrastructure Engineering Services (IES) team as a ... Network Development Engineer (IC3/IC4) focused on Operations and Incident Response. In...Collaborate with cross-functional teams in operations, security, product, and support to resolve complex technical challenges and drive continuous… more
- Oracle (Austin, TX)
- **Job Description** The Senior Optical Engineer will be joining the Optical Network Engineering team which is responsible for building and scaling Oracle's ... Provides a broad set of guidance to technical and senior technical members of staff. Interprets input from leaders...escalation point for network events and provides break-fix support for large-scale events. Serves as principle point of… more
- Ryder System (Austin, TX)
- …adoption, modernization of legacy environments, and decommissioning of outdated infrastructure. The senior engineer acts as a subject matter expert and technical ... here (http://ryder.com/job-applicant-privacy-policy) ._ **Job Description** : **General Summary** The Senior Directory Services Engineer is responsible for the… more
- Oracle (Austin, TX)
- …computing environment (Oracle Cloud Infrastructure - OCI). Primarily focused on development and support of network fabric and systems through a combination of a deep ... understanding of networking at the protocol level coupled with programming skills to support the automation required to operate a production environment at scale. As… more
- Oracle (Austin, TX)
- …connective tissues and purpose-built solutions. We are seeking a **Software Development Engineer (SDE)** to join ASC team within the Oracle Government Defense ... Intelligence (GDI) division. **Responsibilities** **Responsibilities** Our Senior engineers are technical leaders in our organization. They work independently and… more
- Oracle (Austin, TX)
- …service availability and performance Deliver premier customer service Provide comprehensive support to our Engineering and other Operational and technical teams ... train junior engineers Participate in operational rotations providing break-fix support Identifying actionable incidents using monitoring systems, strong analytical… more
- Oracle (Austin, TX)
- …enhance scalability, and influence future OCI feature sets. + **Run-the-Business Support ** - Deliver detailed capacity roadmaps that define tuning, scaling, and ... + Relevant **Cloud MLOps / AI certifications** (eg, AWS ML Specialty, GCP ML Engineer , Azure AI, NVIDIA MLOps, Linux Foundation MLOps Practitioner) + 10+ years … more
- Oracle (Austin, TX)
- …RESPONSIBILITIES: NOC Operations - Fault handling on incident tickets. provide break-fix support and escalation for event remediation, including leading root ... availability and performance . Deliver premier customer service . Provide comprehensive support to our Engineering and other Operational and technical teams These… more
- Oracle (Austin, TX)
- …**_Candidate_** **_MUST POSSESS US CITIZENSHIP_** **_as this role will support Oracle's Government Customers_** **_TS/SCI w/Poly Security Clearance Required_** Are ... to cloud service platform and to customer-facing portals. As a Sr. DevOps Engineer you will be responsible for defining and deploying autonomous database services… more
- Oracle (Austin, TX)
- …+ Architect system demands and requirements into technical solutions ** Support & Escalation ** + Provide escalation support for network incidents and ... Management** + Design, configure, and manage firewall infrastructure to support highly available, scalable network environments + Oversee end-to-end lifecycle… more
- Amazon (Austin, TX)
- …address system performance issues and provide analysis across all operations Provide escalation support to automation engineers and technicians, during and after ... FC Start-up Team, IT/Software teams, ACES team, and Safety to support MHE systems optimization and project implementation Understand, maintain and troubleshoot… more
- Oracle (Austin, TX)
- …Participate in operational rotations as either primary or secondary. + Provide break-fix support for events. Serve as the escalation point for event remediation. ... Cloud Infrastructure (OCI). Primarily focused on the development and support of network fabric and systems through a combination...is a cloud-based network with a global footprint, this support will include hundreds of thousands of network devices… more
- NTT America, Inc. (Austin, TX)
- …software applications. + Ability to use and operate virtualized environments to support virtualized systems (Windows and Linux) + Perform regular system maintenance, ... solutions. + Troubleshooting and Issue Resolution: Provide timely resolution or escalation to ensure minimal impact to business operations. Document troubleshooting… more
- SHI (Austin, TX)
- …technologies at an advanced level. This role involves providing technical escalation support , delivering exceptional customer service, and analyzing, ... - in our offices or yours.** **Job Summary** The Senior Managed Services Engineer is responsible for...for a global knowledge base, and provide expert-level technical support services, all while staying updated on industry trends… more
- Oracle (Austin, TX)
- …or specialized escalation point for network events and provides break-fix support for large-scale events. Serves as principle point of contact for driving ... AI Infrastructure - Network Operations team at OCI. We support and operate the RDMA/RoCE network fabrics for OCI's...the RDMA network underneath your workload. A Principal Network Engineer on our team supports the design, deployment, and… more
- Applied Materials (Austin, TX)
- …health and wellbeing of our employees. We're committed to providing programs and support that encourage personal and professional growth and care for you at work, ... to fab issues by communicating with other engineers and participating in escalation conference calls. May participate in projects to reduce costs and increase… more
- Oracle (Austin, TX)
- …etc. As OCI is a cloud-based network with a global footprint, this support will include hundreds of thousands of network devices supporting millions of servers, ... are properly supported by monitoring and automation systems. Serves as specialized escalation for all physical design and cabling issues within networking. Serves as… more
- Applied Materials (Austin, TX)
- …health and wellbeing of our employees. We're committed to providing programs and support that encourage personal and professional growth and care for you at work, ... performance. Interviews, hires, and trains customer engineers as necessary to support regional business Ensures employee satisfaction through: - communication of… more