- Humana (Austin, TX)
- …part of our caring community and help us put health first** The Senior Problem , Incident and Event Management Engineer drives technical support teams to ... or outages to key technology platforms/applications. The Senior Problem , Incident and Event Management Engineer work assignments involve moderately… more
- Amazon (Austin, TX)
- …impacting events shorter, less frequent, and less severe, by providing large scale event and incident management. The Amazon Retail Website has hundreds of ... outage situations, including coordinating cross-functional teams and communicating with senior leadership and stakeholders. - Conduct post- incident actions… more
- HCA Healthcare (Austin, TX)
- …+ Referral services for child, elder and pet care, home and auto repair, event planning and more + Consumer discounts through Abenity and Consumer Discounts + ... Assist with direct patient care functions as needed. + You will assess problem or potential problem situations. Take pro-active, appropriate, and effective … more
- Rocket Software (Austin, TX)
- …practices, including Incident Management, Service Request Management, Change Management, Event Management and Problem Management. + ITSM Certification - ITIL ... analysis of key performance indicators (KPIs) for the broader IT team, senior leadership, and rocketeers. Upon non-achievement of targets, identify and implement… more