- CAI (Austin, TX)
- …Number** R3770 **Employment Type** Full time **Worksite Flexibility** Remote **Job Summary** As a Service Desk Analyst , you will be responsible for receiving ... Description** We are looking for a bilingual customer service -oriented **Bilingual Service Desk Analyst ** to provide Level 1 technical support to both… more
- Capgemini (Austin, TX)
- …Communicate technical issues over the phone to a variety of customers * Answer service desk telephones * Assists the customer in resolving technical problems by ... SLA targets **Required Skills:** Incident Management **Desired Skills:** User Support, Service Desk **Life at Capgemini** Capgemini supports all aspects… more
- CAI (Austin, TX)
- …first shift and take second and third shift phone calls and tickets for the IT Service Desk + Use software, such as Remedy or ServiceNow to report, track and ... Type** Full time **Worksite Flexibility** Remote **Job Summary** As the Network Analyst , you will monitor network, system, and application performance as well as… more
- SHI (Austin, TX)
- …management, and data imports/manipulation + Manage incidents and problems over email and service desk tickets + Provide resolutions for bug reports, questions, ... **Job Summary** The Junior Advanced Application Analyst focuses on administrative changes, resolving tickets/inquiries, and providing end user support for Advanced… more
- Charles Schwab (Austin, TX)
- …employees, as well as supporting the external Schwab client experience. **The National Service Desk (NSD),** as part of IO&C, **provides front-line IT support ... resolved at first contact. We are seeking an **IT Service Support Analyst ** to provide level one...in a constantly changing environment + Executing the defined Service Desk processes with a strong attention… more