- McCoy's Building Supply (San Marcos, TX)
- …technical input for required technical information and updates.Utilizes Help Desk software tools to track and document assigned tickets.Prioritizes and ... both under minimal supervision as well as in a team environmentMinimum 2 years of system automation/configuration scripting and PowerShell with knowledge of other… more
- Amazon (Austin, TX)
- …escalation process for systems outages and submit problem tickets to the hot desk , and initiate appropriate tactics to ensure service levels are maintained ... invent and simplify processes to join us as Workforce Analyst II for Prime Video Trust & Safety. The...must clearly communicate to all stakeholders' timelines, description of service quality, risks, and resources needed. Key job responsibilities… more
- TEKsystems (Austin, TX)
- …end users. This will be a mix of tickets and projects. As a Desktop Support Analyst at AFS, you will be instrumental in the experience of all our employees. We're ... Performing new hire onboarding, including account creation, phone provisioning, computer and desk setup. * Mentoring team members. * Ensuring we meet SLA objectives.… more
