- Penske Truck Leasing Co., LP (Austin, TX)
- …consistent technical training programs to maintenance associates, particularly Customer Service Representatives and Technicians, within our organization. To ... summaries for all classes to report out to local service management. Support /conduct follow up evaluations to...new technologies and procedures. * Advises on updates to technical and user manuals to support use… more
- US Tech Solutions, Inc. (Austin, TX)
- …risk managers, purchasing agents, sales representatives, general public, manufacturing sites, technical support , commercial organization and PV regarding Client ... internal customers, Client functional areas and regulatory agencies. . Provide quality customer service through coordination of return samples for investigation… more
- Concentrix (Austin, TX)
- Job Title: Technical Support / Customer Service Representative (Remote) Job Description **JOB DESCRIPTION** The Technical Support / Customer ... for Career Growth** " awards every year? Then a remote Technical Support / Customer Service Representative position at Concentrix is just the right place… more
- Intertek (Austin, TX)
- …within the technical or software industry and provide exceptional technical support and customer service to our clients. You will partner with ... Minimum Requirements & Qualifications: + 2+ years experience in technical customer support in a...day responding to customers over the phone. + Outstanding customer service skills, including strong written and… more
- TEKsystems (Round Rock, TX)
- …Skills: helpdesk, help desk, ticketing, troubleshooting, customer support . IT, Customer service , Technical support , Help desk support ... Top Skills Details: helpdesk, help desk, ticketing, troubleshooting, customer support . IT, Customer service , Technical support ,Help desk support… more
- Applied Materials (Austin, TX)
- …ensures all safety retrofits are installed on the training systems. + Presents technical training in house and at customer sites; conducts training classes ... technical development, and certification; anticipates, prevents and resolves customer satisfaction issues. + Ensures operation of equipment by completing… more
- Ford Motor Company (Austin, TX)
- … loyalty. Join us and be the eyes, ears, and voice of Ford. The Technical Support Analyst (TSA) of the Centralized Technical Assistance Center (CTAC), ... multiple channel bumper to bumper, module programing, and data corrections for automotive technical service assistance to Ford and Lincoln Dealers from Canada… more
- Wolters Kluwer (Austin, TX)
- …processes achieved through training or work experience to perform a range of technical customer service activities. Provides assistance with post-sale ... Waltham, MA or Chicago, IL or Hudson, OH._** The ** Technical Support Associate** works under general supervision... role or equivalent education + Full knowledge of technical customer service processes +… more
- ServiceNow, Inc. (Austin, TX)
- …Consultant Lead, Customer Workflow brings architectural guidance, business acumen in the customer service industry ( Customer Service , Call Center, ... Designer Required in the first 90 days: + Certified Implementation Specialist - Customer Service Management + Certified Implementation Specialist - Field … more
- Confluent (Austin, TX)
- …between Confluent Sales, Product, Services, Support and Training teams to drive technical success. + Identify customer technical objections and develop ... up your sleeves and dig in to help address customer issues alongside Confluent Technical Support...networking and security technologies (eg VPC, Private Link, Private Service Connect, TLS/SSL, SASL, Kerberos, etc.) + Experience prototyping… more
- International Paper (Austin, TX)
- …Title:** Technical Service Representative **Background:** The Southwest Technical Service Representative position will support customers in ... Technical Service Representative Description: What if... Technical Service Representative Description: What if you were given...customer base as well as playing an integral technical support role in acquiring new customers… more
- Rocket Software (Austin, TX)
- …**Qualifications:** + At least 3 -5 years experience in a similar role, supporting support or other customer facing service teams; enterprise software ... in what they're doing!** **Job Description Summary:** The Operations Analyst for the Technical Support team will work alongside business analysts, business users… more
- Verint Systems, Inc. (Austin, TX)
- …of Job Function:** As a valued member of Verint's Fraud and Security Solutions (FSS) Technical Support team, you will provide technical support to ... installations and training. + Works with higher level technical support persons to assist with problem...and analytical skills. + Proven record for delivering exceptional customer service . + Works effectively and supports… more
- HashiCorp (Austin, TX)
- …In this role you can expect to: + Provide the highest level of customer service and technical support to specific named accounts + Reproduce and debug ... 5 + years of Support Engineering experience (or comparable customer -facing technical role), preferably for mission-critical software + **Production… more
- Chart Industries (Austin, TX)
- …submittal questions, technical clarifications, product performance verification and field service support . + Performs engineering functions for upgrade and ... Field Service Technical Specialist **Location:** Work From...the industry processes where the equipment is applied. Provides technical support to internal and external customers… more
- Facility Solutions Group, Inc. (Round Rock, TX)
- Technical Support Representative (Day) Job Details Job Location 91 Smart Buildings - Round Rock, TX Salary Range $19.84 Hourly Description As aTechnical ... and databases to record the results of interactions. A Technical Support Representative - Level 1 will:...will satisfy the following requirements and qualifications: + World-class customer service skills + Excellent analyzation skills… more
- ServiceNow, Inc. (Austin, TX)
- …such as 3GPP, TMF, MEF, etc. + Vast experience with leading Customer Service software/platform implementations (Salesforce, Zendesk, Remedy, Blue Planet, ... to dream big makes for great candidates. This Telecommunications Technical Lead works in the Customer &...the first 90 days: + Certified Implementation Specialist - Customer Service Management + Telecom, Media &… more
- Amazon (Austin, TX)
- …and sizes gain the best value and service from AWS? AWS Enterprise Support , Technical Account Managers (TAM) support our customers' creative and ... role, but rather an opportunity to be the principal technical advisor and 'voice of the customer '...role is not directly hands on keyboard within the customer 's environment for troubleshooting customer support… more
- SHI (Austin, TX)
- …experience in Azure and AWS + Cloud service desk or other related technical support experience in Azure and AWS + Foundational, Associate, and Advanced ... the Azure and AWS platforms and acts as the customer 's primary point of contact for all non- support...Cloud and AWS Cloud environments. **Required Skills** + Excellent customer service and conflict resolution skills +… more
- ThermoFisher Scientific (Austin, TX)
- … inquiries. Inquiries may be received via telephone, email or web chat. + Provide customer support on technical issues by using all available resources and ... Application Specialist is responsible for providing remote post technical support of Thermo Fisher Scientific products...as a medical Technician is helpful. + Experience in customer service and/or an applied science area… more
