- MUFG (Tempe, AZ)
- …and maintaining ServiceNow ITSM capabilities and contributing towards transformation of IT Service Management platform while supporting current state. ... Candidate must have a strong functional and technical understanding of ServiceNow 's IT Service Management (ITSM) platform. This individual needs to have… more
- MUFG (Tempe, AZ)
- … ITSM and ServiceNow ITAM Developer professionals for multiple VP positions + ** ServiceNow IT Service Management (ITSM) Developer, VP** + ** ... ServiceNow IT Asset Management (ITAM) Developer, VP** ** ServiceNow IT Service Management (ITSM) Developer** **Responsibilities:** + Serve as… more
- SHI (Phoenix, AZ)
- **Job Summary** The Manager of SHI Services - ServiceNow will lead a post-sales technical team focused on the ServiceNow platform. This client-facing leader will ... provide project and services oversight by managing a team of ServiceNow focused consultants and developers. They will ensure all resources areproperly trained,… more
- System One (Phoenix, AZ)
- …Required Qualifications (Skills, Experience, Education, Certifications) : - Experience in IT service management , with focused on ServiceNow platform - ... PA, Cleveland OH, Birmingham AL, Dallas TX, Phoenix AZ ServiceNow Architect : - Participate in the design and...architecture components - Strong understanding of ITIL framework and IT service management principles For… more
- CVS Health (Phoenix, AZ)
- …Collaborate with cross-functional teams to integrate asset management with other IT service management processes. Participate and provide input for ... a critical role in managing and optimizing our clients' IT assets using the ServiceNow platform. You...and retirement. This role requires strong technical expertise, project management skills, and a deep understanding of IT… more
- MUFG (Tempe, AZ)
- …performance and maintain best practices **Qualifications:** + 6-8 years' experience working in IT service management , 6-8 years' experience in software asset ... Asset Management knowledge also required. + Expert knowledge of IT Asset Management Systems, including ServiceNow & Flexera. + Strong knowledge of… more
- Charles Schwab (Phoenix, AZ)
- …to second-level support that cannot be resolved at first contact. We are seeking an ** IT Service Support Analyst** to provide level one support via phone and ... Desk (NSD),** as part of IO&C, **provides front-line IT support services** for the Schwab workforce to report...2nd level team + Provide incident status updates to management and end-users per service level guidelines… more
- GovCIO (Phoenix, AZ)
- …disposition and reporting of IT assets, preferably with an ITSM configuration management database, ie ServiceNow CMDB. + Experience with ServiceNow ITSM, ... This position will be a fully remote position. **Responsibilities** ** IT Asset Hardware Management ** including procurement and...Check in and Check out license work flows in ServiceNow Service Request module * Tracks hardware… more
- Intermountain Health (Phoenix, AZ)
- …in Service Management Architecture. The ideal candidate should be proficient in: IT Service Management (ITSM), HR Service Delivery (HRSD), and ... Strategic Portfolio Management (SPM) best practices, ServiceNow platform expertise, including designing, configuring, and optimizing workflows IT Operations … more
- DBM Global (Phoenix, AZ)
- … issues via phone, web, and in-person channels while meeting set SLAs. + Service Desk knowledge base management . Create, update, and improve support procedures. ... Job Overview - As the IT Support Technician at DBMG, you'll be responsible...support standards, processes and procedures, and guidelines for incident management . + Work closely with the Service … more
- ASM Research, An Accenture Federal Services Company (Phoenix, AZ)
- …Job Specific Skills** + HDI or ITIL certification + Experience with IT Service Management systems like ServiceNow + Experience with Microsoft Dynamics ... remote technical support, or chat or through the Incident Management System + Triage and work incoming Service...of experience in information technology, systems administration or other IT related field. + Candidate must have experience in… more
- Wolters Kluwer (Phoenix, AZ)
- …Service Delivery team is responsible for managing Infrastructure Operations. Service Delivery (ITSM function), supports Major Incident Management , Problem ... above average written and verbal communication skills as well as Project management and presentation skills. **Responsibilities:** + Ability to work in a leadership… more
- CAI (Phoenix, AZ)
- …Owner you will provide leadership and develop and manage projects which promote IT Service Management principles and guide Infrastructure and Operations ... provide leadership and develop and manage projects which promote IT Service Management principles and... ServiceNow and Remedy to support and enhance service management processes **What You'll Need** Required:… more
- Arizona Public Service (Phoenix, AZ)
- …APS Summary Software Asset Management (SAM) Analyst II / Senior | Vendor & Asset Management Join our team as a Senior IT Asset Management Analyst, where ... Purchasing Standards: Contribute to the development and implementation of enterprise-wide IT purchasing standards and asset management procedures, driving… more
- Epsilon, Inc (Phoenix, AZ)
- …for system monitoring, log analysis, and performance tuning. + Service Management : Track and manage tasks efficiently using ServiceNow , ensuring timely ... planning and testing, alongside expertise in leveraging ITSM platforms like ServiceNow for efficient task management . **Preferred Qualifications:** + Experience… more
- GovCIO (Phoenix, AZ)
- …coordinate with cross-functional teams. **Preferred Skills and Experience** + Advanced certifications in IT service management (eg, ITIL, PMP, or similar). + ... **Overview** GovCIO is currently hiring for an Service Delivery Manager to support complex operations for...operational monitoring. + Strong knowledge of incident and problem management processes. + Experience with tools like ServiceNow… more
- Deloitte (Tempe, AZ)
- …technical training to Advisory personnel as required. + Strong understanding of service management disciplines including Incident, Change, Problem Management ... Oxley (SOX) Compliance, Segregation of Duties (SOD), and SAP IT General Computer Controls. + Experience in managing and...(SLAs/KPIs). + Proficient in utilizing ticketing tools such as ServiceNow and Remedy for operations management , including… more
- Cardinal Health (Phoenix, AZ)
- …in compliance with established MSA pricing. + Maintain service log and service updates in the ServiceNow website. + Provide system audits Identify locations ... Security Technology provides technical solutions for facility and security risk management . Creates security standards and deploys technology, including, but not… more
- Epsilon, Inc (Phoenix, AZ)
- …this position who do not meet the aforementioned conditions. + Leadership experience in IT customer service and desktop support, 5 years minimum preferred. + ... Active Directory, Intune, SCCM, LDAP and Microsoft Teams Rooms. + Knowledge of IT ticketing systems, preferably ServiceNow . + Experience in ITILv4, ITILv4… more
- Amazon (Tempe, AZ)
- …Cloud Practitioner, or equivalent certification * Certification or hands-on experience with ServiceNow Integrated Risk Management or equivalent GRC tool * ... and ensuring that committed assessments are delivered on schedule. * Experience in IT program or project management and/or control framework development and… more