- Capgemini (Atlanta, GA)
- **Job description** **:** ** Google CCAI / CES Business Analyst / Technical Analyst** 10 overall; 3 on Technology CES / CCAI , Dialogflow CX, Agent ... by Capgemini. **Job:** _Developer_ **Organization:** _NA APPS LOC PRACTICE_ **Title:** _Google CCAI / CES Business Analyst / Technical Analyst_ **Location:**… more
- Capgemini (Atlanta, GA)
- …description:** Conversational Architect with GCP experience specific experience in Caas, agent desktop, CCAI and agent assist + Experience with CES / CCAI ... important, including the ability to write documentation **Required Skills:** + Experience in CCAI Transformation projects + Experience in of Google Vertex AI -… more
- Capgemini (Atlanta, GA)
- …**:** **Key Responsibilities:** o Design and implement the Customer Experience Strategy ( CES ) or Contact Center AI ( CCAI ) o Define customer journeys ... and map them to Google 's CES tools and features. o Collaborate...opportunities for improvement and innovation. o Good knowledge of Google Cloud Platform CCAI service, Dialog flow… more
- Capgemini (Atlanta, GA)
- …flow CX, and Agent Assist . **Key Responsibilities:** * Ensure seamless integration of Google CES and CCaaS with existing systems. * Designing, developing, and ... Cloud's best practices. * Must have experience on Google Cloud Platform CCAI service, Dialog flow...guidelines for the Contact Center solution. * Collaborate with business and technical teams to identify and address architectural… more
- Capgemini (Atlanta, GA)
- …technical teams to identify and address architectural challenges. + Ensure seamless integration of Google CES and CCaaS with existing systems. + Stay ahead of ... are competitive and meet customers' needs. **Required Skills:** + Good knowledge of Google Cloud Platform CCAI service, Dialog flow CX, and Agent Assist.… more