- Liberty Utilities (Nashua, NH)
- Manager , Voice of the Customer Insights...related field (or equivalent experience ). + Prior experience associated with market research and customer ... goal outcome and how we achieve it. **Purpose** The Manager of Voice of the Customer is...Excellence, implement industry best practices, and KPI's. **Education and Experience ** + Bachelor's degree in Business, Operations, or a… more
- PulteGroup (Westborough, MA)
- …your growth is supported, and your work makes a lasting impact Job SummaryThe Customer Care Manager II is responsible for managing homeowner service requests in ... in his/her assigned area. The primary responsibility of the Customer Care Manager II is to respond...Bachelor's Degree preferred + Minimum of 1-2 years of customer service, warranty experience , or equivalent preferred… more
- Celestica (Merrimack, NH)
- …- from the drawing board to full-scale production and after-market services. The Customer Program Manager position acts as the primary interface to the ... Processes set up , Communications Mgmt.and performance reporting and planning. The program manager is key team leader for the customer account and coordinates… more
- allego (Waltham, MA)
- …all named us as a top place to work. How you'll make a difference: As the Manager of Customer Solutions Enablement, you'll play a pivotal role in ensuring our ... + Experience designing and delivering scalable enablement programs for customer -facing and technical post-sale teams. + Excellent ability to translate complex… more
- Wolters Kluwer (Waltham, MA)
- …a month in the office (see locations listed on the posting) **OVERVIEW** The Customer Success Engagement Manager plays a high-impact role in managing strategy ... years direct healthcare experience preferred + 5+ years of experience in SaaS-based customer success, account management, or a related role, with a focus on… more
- Hannaford (Nashua, NH)
- …and ability to lead and manage associates throughout multiple departments. * Department Manager or equivalent experience required. * College degree or equivalent ... of service offered to our customers. Build associate and customer relations and promote a strong culture in support...or similar accrediting organization as a "Certified Food Safety Manager "or will be required to attend company provided… more
- Danaher Corporation (Marlborough, MA)
- …career. Learn about the Danaher Business System which makes everything possible. The Customer Service Manager for Cytiva will lead an order management team ... responsible for processing and managing orders, responding to inquiries, and resolving customer complaints. This position is part of Commercial Operations located in… more
- Public Storage (Waltham, MA)
- …at multiple locations; spending time both inside and outside + We assess customer storage needs and make suggestions, including selling packing and moving supplies + ... and maintain exterior grounds/curb appeal clean and free of debris. **Qualifications** ** Experience ** : Successful candidates come from a variety of customer … more
- The MITRE Corporation (Bedford, MA)
- …awareness of issues with program finance, invoicing, operations, and contracts affecting the customer . + The Finance Manager is expected to develop a reputation ... strong operating financial controls and adherence to MITRE Finance policies within the customer organization. + The Finance Manager should work with customers… more
- Walgreens (Leominster, MA)
- …technicians. Makes decisions regarding performance management including discipline and termination. ** Customer Experience ** + Engages customers and patients by ... manner and answers non-clinical questions to ensure a positive customer experience . Models and shares customer...efficient workflow. + At the direction of the Pharmacy Manager or pharmacist, prepares, and files reports and records… more
- Walgreens (Townsend, MA)
- …teams are engaged and performing their responsibilities to achieve company deliverables. ** Customer Experience ** + Engages customers and patients by greeting ... operations of the Pharmacy and Retail Store. Supports Store Manager with the overall operation of the store to...timely manner and answers questions to ensure a positive customer experience . Models and shares customer… more
- Anytime Fitness (Framingham, MA)
- Training Program Manager for Anytime Fitness Job Summary Training program managers play a vital role in cultivating the success of our training program. A training ... program manager should be a highly motivated individual with a...positive experiences with friends and family. They deliver top-notch customer service and aim to improve the lives of… more
- BAE Systems (Hudson, NH)
- …and Non-Recurring Engineering activities). Flowing requirements from the product line, program manager , and customer to the Operations function this role will ... you, the Hudson, NH team is seeking a highly skilled Operations Program Manager II to join our Advanced Capability Program consisting of Opto-Electrical Modules… more
- IBM (Lowell, MA)
- …contributing to department goals, and attaining organizational objectives through high customer satisfaction. Content Manager OnDemand is a critical component ... **Introduction** IBM Content Manager OnDemand (CMOD) is an enterprise content management...role in IBM's enterprise content management strategy. As a Customer Support Engineer, you will participate in the worldwide… more
- Savers | Value Village (Marlborough, MA)
- …Inspects sales floor for shop-ability and merchandising standards and ensures a positive customer /donor experience at all points of interaction. + Leads the ... **Description** Job Title: Retail Sales Manager **Pay Range: $49,560 to $65,000** **(W** **ill.../ donor satisfaction. + Delivers a positive and unforgettable customer /donor experience by setting the example for,… more
- Santander US (Billerica, MA)
- …oversee the performance of the branch and daily operations, ensuring excellent customer experience , achievement of financial goals and efficient operations. The ... Branch Manager , Billerica, MA Country: United States of America...experience , simplifying processes for customers while ensuring exceptional customer service. + Manage escalated customer problems… more
- IBM (Lowell, MA)
- …contributing to department goals, and attaining organizational objectives through high customer satisfaction. Content Manager OnDemand is a critical component ... **Introduction** IBM Content Manager OnDemand (CMOD) is an enterprise content management...role in IBM's enterprise content management strategy. As a Customer Support Engineer, you will participate in the worldwide… more
- Boyd (Woburn, MA)
- …QMS and serve as Boyd (Billerca)'s lead auditor and management representative for all customer and registrar audits. The Quality Manager will take the actions ... Job Description: Job Summary The Boyd (Billerica) Quality Manager is responsible for ensuring that our products...and serve as Boyd (Billerica) management representative for all customer issues related to product quality and reliability. The… more
- Barnes & Noble Education (Waltham, MA)
- …customers, and play an instrumental role in carrying out the directives of the manager . Cash handling, customer service, team building, and problem solving are ... students, faculty, administration, alumni, and the general public to provide outstanding customer service to sell or rent books, general merchandise, and an array… more
- CVS Health (Leominster, MA)
- …focus on excellent customer service. Under the supervision of the Store Manager , the Operations Manager will maintain an engaged, productive store team ... Employee staffing, training, and development + Financial management + Customer service leadership Unlike the Store Manager ...at the store when they arise **Preferred Qualifications** + Experience as a retail manager or supervisor… more