- Robert Half Office Team (Baltimore, MD)
- … customer accounts and take appropriate actions when necessary Requirements * Job Title: Call Center / Customer Service Requirements: * No minimum years ... Description We are offering a long-term contract employment opportunity for a Customer Service representative in Baltimore, Maryland. The candidate will be part… more
- Robert Half Office Team (Middle River, MD)
- …experience in a call center environment is a must. * Proficiency in call center customer service practices and processes. * Strong communication ... and rotating Saturday shifts Responsibilities: * Deliver high-quality customer service in a dynamic call center environment * Manage a large volume of… more
- CareFirst (Baltimore, MD)
- … service experience. **Preferred Qualifications:** + Less than 1 year experience in a call center customer service role or experience with medical or ... information, benefits, claims resolution, eligibility and billing questions in a call center environment. Proactively provides information and education to… more
- ASM Research, An Accenture Federal Services Company (Annapolis, MD)
- …School diploma or General Educational Development (GED) certificate** + **A minimum of two years call center customer service experience** + Oral and ... US mail and chat. The DOL-NCC supports public communications by providing live customer service support for telephone, voicemail, texting, faxing, chat, US mail,… more
- Washington Suburban Sanitary Commission (WSSC) (Laurel, MD)
- Position Information Functional TitleCustomer Service Advisor ( Call Center ) - Spanish Speaking Recruitment Category TypeStandard Functional CategoryCustomer ... School diploma (or equivalent) + 2+ years of customer service experience + 1+ year of inbound call center experience OR + Associate's degree + 1+ year… more
- Travelers Insurance Company (Annapolis, MD)
- …+ Prior insurance and/or call center experience preferred. + Previous customer service experience preferred. + High energy and motivation to follow up ... you do and where you do it. **Job Category** Customer Service **Compensation Overview** The annual base... Care Advisor Trainees will work in a dynamic service center where professionalism and commitment to… more
- M&T Bank (Baltimore, MD)
- …and Experience Required:** Associate's degree and a minimum of 4 years' proven retail sales, call center , customer service and/or telesales experience or ... and/or work experience, including a minimum of 4 years' proven retail sales, call center , customer service and/or telesales experience. Minimum of 1… more
- M&T Bank (Baltimore, MD)
- …High school diploma or equivalent (GED) and a minimum of 2 years proven retail sales, call center , customer service and/or telesales experience OR A high ... verbal communication and interpersonal skills Proven ability to demonstrate exceptional customer service Well-organized individual with time management and… more
- CVS Health (Annapolis, MD)
- …staff on work procedures, proper call handling and teamwork delivering excellent customer service . Is visible and available to staff to answer questions, ... Qualifications** - 4 years experience with member/ call center environment. - 2 years leading member/ customer ... center environment. - 2 years leading member/ customer service team. **Preferred Qualifications** - Experience… more
- M&T Bank (Baltimore, MD)
- …school diploma or equivalent (GED) and a minimum of 1 year's proven retail sales, call center , customer service , or telesales experience Strong verbal ... customers. Supports daily operations of the branch as a Teller and meets customer service and sales needs as required by the assigned branch. Holds customer… more
- Sharecare (Annapolis, MD)
- …required. + Minimum of one year experience in sales driven, call center and/or customer service environment. + Experience in clinical environments ... program by providing high quality telephonic/digital enrollment with members in a virtual call center environment. The VBCM program is based on patient centered… more
- Maryland Department of Transportation (Baltimore City County, MD)
- …(GED) certificate. Experience: Two (2) years of experience working in a call center and/or a customer service telephone position, providing direct ... today to be considered for a position that provides customer service to the citizens of Maryland...in maintaining the operation of the Transit Information Contact Center during significant service emergencies or adverse… more
- ManTech (Annapolis Junction, MD)
- …of Remedy, especially Incident Management module + Prior experience in customer service or call center environment + Experience initiating and escalating ... opportunities for advancement. Currently, ManTech is seeking a motivated, career and customer -oriented **Jr. Operations Support Center (OSC) Shift Operator,** to… more
- ASM Research, An Accenture Federal Services Company (Annapolis, MD)
- …GED + 0-2 years of Call center experience. 0-2 years of customer service or public relations experience. **Other Job Specific Skills** + Ability to ... Completes daily routine tasks and responsibilities to support the Customer Service department or programs. **Shift: 11:30... call volume. + Ability to provide effective customer service and deal tactfully and courteously… more
- Highmark Health (Annapolis, MD)
- …**Preferred** + None **EXPERIENCE** **Required** + 1-3 years experience in customer service or call center environment **Preferred** + None **LICENSES or ... at hand. + Works independently of support from a senior customer service representative, frequently utilizing the knowledge center , answering customer … more
- TEKsystems (Baltimore, MD)
- …issues to better provide support and refine customer interactions. Work closely with customer service / call center management to identify areas of ... improvement for the customer experience and guide customer service / call center staff on findings. Work to improve processes and implement cost… more
- Lincoln Financial Group (Annapolis, MD)
- …Role at a Glance** We are excited to bring on a **Manager** to join the Call Center supporting our Retirement Plan Services organization to work in a remote ... Details_ As a Manager within the Retirement Plan Services Call Center , you will manage an assigned...build relationships cross functionally that lead to providing excellent customer service , increasing revenue, and reducing risk.… more
- Hilton (Annapolis, MD)
- …and evolution of contact center products + Strategy and implementation of self\- service , customer \(guest and agent\) use of the tools and automation through ... and enhancing guest and agent support, while ensuring our call center goals are accomplished\. **HOW WE...years of work experience in product management in contact center technology, customer experience or customer… more
- Utilities Service, LLC (Baltimore, MD)
- …multiple programs. + Other duties as assigned. **Requirements:** + 2 years of customer service experience. + Call Center experience is a plus. + Must ... Date Posted: Dec 17, 2024 Requisition Number: **Description** " ** Customer Service Representative** This position interacts with...must. + Must be able to work in a call center environment and/or work from an… more
- Hilton (Annapolis, MD)
- …and evolution of contact center products + Strategy and implementation of self\- service , customer \(guest and agent\) use of the tools and automation through ... and enhancing guest and agent support, while ensuring our call center goals are accomplished\. **HOW WE...\(7\) years or more of work experience in product, customer experience, contact center technology, customer… more