- Conviva (Annapolis, MD)
- …A minimum of one (1) year of previous experience working in an inbound customer service call center . + High school diploma or equivalent + Ability to handle high ... caring community and help us put health first** The Inbound Contacts Representative represents the company by addressing incoming telephone, digital, or written… more
- Utilities Service, LLC (Baltimore, MD)
- …in-home displays and load control devices, Grid One performs meter reading, customer call center operations, field service work, joint use attachment surveys, ... Customer Service Representative This position interacts with customers to provide...and efficient manner. + Determines the nature of customer call requests and responds with the appropriate course of… more
- CVS Health (Annapolis, MD)
- …be self-sufficient **Preferred Qualifications** - Experience with working remotely in a call center setting - Experienced with Medicaid and Medicare ... Anchored in our brand - with heart at its center - our purpose sends a personal message that...PM EST, Monday through Friday As a Member Service Representative , you will be providing telephone assistance to Aetna… more
- Highmark Health (Annapolis, MD)
- …None **EXPERIENCE** **Required** + 1-3 years experience in customer service or call center environment **Preferred** + None **LICENSES or CERTIFICATIONS** ... hand. + Works independently of support from a senior customer service representative , frequently utilizing the knowledge center , answering customer inquiries. +… more
- AbbVie (Annapolis, MD)
- …to maximize short and long term sales performance placing the patient into the center of any efforts and operating within AbbVie's business code of conduct, policies ... to meet or exceed on those objectives. + Create pre- call plan using SMART objectives and execute post- call...pre- call plan using SMART objectives and execute post- call evaluation in order to continuously improve sales performance.… more
- TEKsystems (Baltimore, MD)
- …Additional Skills & Qualifications: + 1-2 years of customer experience- open to administrative, call center , front desk + Must have experience on the phones ... administrative field of legal work? This could be for you! + The Intake Representative will be responsible for fielding inbound calls and conducting an intake to see… more
- Ethos Veterinary Health (Cockeysville, MD)
- The Pet+ ER in Hunt Valley, MD is hiring a full- time Client Service Representative to join our outstanding team! About Us: Chesapeake Veterinary Referral Center ... that our customer service is unsurpassed, exceeding expectations from a client's first call throughout their entire time with us. A variety of shifts are offered… more
- Constellation (Baltimore, MD)
- …hours, and work from home environment** **PRIMARY PURPOSE OF POSITION** In a call center environment, our Inside Sales representatives focus on customer ... and eager to close sales. **PRIMARY DUTIES & ACCOUNTABILITIES** * Professional call center environment with strict starting times * Verbally describes,… more
- TEKsystems (Baltimore, MD)
- …Applicants must have at least 1+ years working in a customer service or call center role. Applicants must have excellent customer service and computer skills. ... About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North… more
- Anywhere Real Estate (Baltimore, MD)
- …background includes:** + 1 to 3 years of sales experience (preferable from a call center environment) + Personal Lines Insurance license or the Property and ... Casualty Insurance Licenses (or willingness to acquire during the first 30 days of employment) + A passion for sales + Ability to learn new software programs and technology + Bilingual/Spanish preferred Our Insurance Agency helps real estate agents provide… more
- Navy Federal Credit Union (Glen Burnie, MD)
- …skills Desired Qualifications + Experience in member/customer service preferably in a call center , retail banking or financial institution + Experience in ... working in a credit union environment Hours: Available Monday - Saturday, hours based on business needs. Part-Time hours are typically 20-25+ hours a week. (Please note, during training longer hours will be required) Location: 6651 Ritchie Hwy, Glen Burnie, MD… more
- HomeSafe Alliance (Annapolis, MD)
- …of the role follows the customary scope of measuring a CCS productivity contact center metrics (ie Average Handle Time, After Call Work, Unavailable Codes). + ... **Title:** Contact Center Customer Care Specialist (SCA) **_HomeSafe Alliance_** is...customers, internal colleagues, and external partners. + Ensures first call resolution through problem solving and effective call… more
- Fresenius Medical Center (Baltimore, MD)
- **POSITION FEATURES:** We are a same day surgery center , hours Monday - Friday, no on- call or weekends. We perform vascular surgeries on patients who are ... guidance. + Utilize ultrasound, fluoroscopy, as appropriate. + Participates in center quality meetings, medical executive meetings and other management meetings upon… more
- Fresenius Medical Center (Baltimore, MD)
- …The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions ... sites and between assigned facilities. . Position requires participation in on- call rotation, night, weekend, holiday or as defined by individual program… more
- Fresenius Medical Center (Towson, MD)
- …The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions ... sites and between assigned facilities. + Position requires participation in on- call rotation, night, weekend, holiday or as defined by individual program… more
- Fresenius Medical Center (Annapolis, MD)
- …The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions ... to ensure reliable and adequate coverage. + Position requires participation in on- call rotation, night, weekend, holiday or as defined by individual program needs.… more
- Koniag Government Services (Baltimore, MD)
- …delivers mission-enabling IT solutions, application development and support, network/security operation center (NOC/SOC) support, call center support, data ... three weeks paid time off, and more. **Position Overview:** Call Center environment, providing detailed call...notifications. The candidate will function as a Customer Service Representative (CSR). The candidate identifies and reports on a… more
- Humana (Annapolis, MD)
- …The WFM Analyst - Scheduling will manage all scheduling processes in support of call center operations to achieve optimal resource utilization in accordance with ... service performance goals and objectives. This position requires analysis of call center workload and schedule generation utilizing workforce management software… more
- Maryland Department of Transportation (Baltimore City County, MD)
- …equivalency (GED) certificate. Experience: Two (2) years of experience working in a call center and/or a customer service telephone position, providing direct ... customer assistance to the public as a telemarketer, telephone services representative , credit service representative or a similar customer service position that… more
- Maryland Department of Transportation (Baltimore City County, MD)
- …Monitoring Facility Technician is a journey level of technical monitoring center operations work involving closed circuit televisions, alarms, and sensors throughout ... was the primary duty, and/or working in a dispatch center (ie police, fire, EMT), or two (2) years...security. SPECIAL REQUIREMENTS 1. Employee may be subject to call -in 24 hours a day 7 days a week,… more