- HomeSafe Alliance (Annapolis, MD)
- **Title:** Contact Center Workforce Management , Planner **_HomeSafe Alliance_** is the single global household goods movement manager of over 300,000 ... + 3 years of analytical, forecasting, workforce management , or leadership experience in a contact ... management , or leadership experience in a contact center environment. + Highly analytical, detail… more
- Evolent Health (Annapolis, MD)
- …collaborating with others. **Collaboration Opportunities** : The Lead Nurse of Utilization Management is responsible for assisting the UM Manager in supervising the ... operational productivity of the Utilization Management nurses by implementing and maintaining an efficient and...+ 1-2 years of experience working with a global workforce and a working knowledge of clinical quality metrics… more
- Hilton (Annapolis, MD)
- …Events, you will focus on developing the strategy and leading the project management and planning for internal Hilton conferences\. You will work with Executive ... project timelines, concepts/designs, budget analysis, and potential risks + Lead management and tracking of timelines, task prioritization and risk analysis using… more
- Amazon (Annapolis Junction, MD)
- …solutions that best fit their use cases. You should have deep expertise in contact center technologies like Amazon Connect or third-party providers like Avaya ... should have experience leveraging Amazon Lex for voice-driven interactions throughout the contact center . You should have excellent business acumen and… more
- Verint Systems, Inc. (Annapolis, MD)
- …with business needs and direction. + Architect scalable and resilient cloud-based contact center infrastructure. + Leverage unified communications, telephony and ... to help organizations elevate Customer Experience (CX) and increase workforce productivity by delivering CX Automation. We hire innovators... contact center technologies and platforms.… more
- American Red Cross (Baltimore, MD)
- …transmittal and document package implementations. May develop or + participate in change management plans. + Serve as point of contact for problems, corrective ... is a force for good._** We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting… more
- TD Bank (Annapolis, MD)
- …and resolving gaps + Provides coaching, mentorship and guidance to teammates + Oversees management of team requiring workforce to decision on acceptable level of ... contributes to the growth and profitability of our Consumer Business through the management of a Store portfolio including deposits, loans, fees and expenses. Leads,… more
- Pearson (Annapolis, MD)
- …and Psychological Testing **Communication Skills, Technical Presentations, and Client Contact ** + Demonstrates communication skills, (oral, written, and business), ... necessary to function effectively as a primary contact with internal project teams and external clients with...complex testing program or research project **Project and Talent Management ** + Demonstrates project management skills necessary… more
- Pearson (Annapolis, MD)
- …and Psychological Testing **Communication Skills, Technical Presentations, and Client Contact ** + Demonstrates communication skills, (oral, written, and business), ... conferences + Submits manuscripts for publication + May serve as the primary contact for Psychometric and Research Services (PRS), (eg, represents PRS in meetings… more
- Northrop Grumman (Linthicum, MD)
- **Requisition ID: R10171251** + **Category:** Business Management + **Location:** Linthicum, Maryland, United States of America | Northridge, California, United ... States of America | Plymouth, Minnesota, United States of America | Rocket Center , West Virginia, United States of America + **Clearance Type:** None +… more
- Pearson (Annapolis, MD)
- …Psychological Testing **Communication Skills, Technical Presentations, and Client Contact ** Demonstrates communication skills, (oral, written, and business), ... national conferences Serves as an internal Psychometric and Research Services (PRS) contact (eg, represents PRS in meetings and other communications) for a testing… more
- Pearson (Annapolis, MD)
- …asset planning, and execution + Serves as the primary point of contact to the customer and cross-functional teams, vendors, and partners for project-level ... schedule delivery challenges + Maintains detailed project financial planning and management including labor and NSDC forecasting **Qualifications** + Master of… more
- M. C. Dean (Annapolis Junction, MD)
- …and maintaining a Nessus environment + Comply with DOD 8140.01 "Cyberspace Workforce Management " and maintain an appropriate and current IA certification ... authorization/reauthorization efforts in alignment with the Department of Defense Risk Management Framework (RMF), NIST 800-53 (eg develop and apply Active Directory… more
- TAD PGS, Inc. (Laurel, MD)
- …degree in an IT-related field + Have 5+ years ' experience in a call center environment and using system management tools such as Symantec Ghost Solution Suite ... the information technology needs of the nation's leading university-affiliated research center . You will be working with engineers, scientists and business… more
- Huntington Ingalls Industries (Woodlawn, MD)
- …Who We Are HII - Mission Technologies is seeking a Cyber Supply Chain Risk Management (C-SCRM) Intelligence Analyst for a hybrid of telework and work at the client's ... Baltimore (Woodlawn) MD. This position requires experience in supply chain management and risk assessment/mitigation methods along with strong background in… more
- Huntington Ingalls Industries (Annapolis Junction, MD)
- …performs the systems engineering activities to support requirements analysis and requirements management to support development of a new LPDS. The contractor shall ... by the Government in the SRS, and providing configuration management of the SRS. The contractor shall support the...necessary to provide the Navy and Marine Corps Spectrum Center (NMSC) with essential technical support to redesign and… more
- Bank of America (Hunt Valley, MD)
- …the workforce , building a family or transitioning to retirement. Through a contact center environment, FSAs leverage the **Bank of America** and **Merrill** ... activities Identifies and engages potential new clients through referrals or financial center clientele Provides coaching and feedback to referral partners based on… more
- Ford Motor Company (Annapolis, MD)
- …thinker and technically proficient Director of Atlassian Products to lead the setup, management , and optimization of our Atlassian suite. This role will ensure that ... our Atlassian tools, including Jira, Confluence, Jira Service Management , and others, are implemented correctly from the start and continuously improved to meet the… more
- Verint Systems, Inc. (Annapolis, MD)
- …sales and partner channels, as well as having a deep understanding of the contact center market landscape, competitive analysis, and pricing strategy. A strong ... to help organizations elevate Customer Experience (CX) and increase workforce productivity by delivering CX Automation, via our Open...to market growth. + Work with our go-to-market, product management , and sales teams to evolve and develop our… more
- Verint Systems, Inc. (Annapolis, MD)
- …sales and partner channels, as well as having a deep understanding of the contact center market landscape, competitive analysis, and pricing strategy. A strong ... to help organizations elevate Customer Experience (CX) and increase workforce productivity by delivering CX Automation, via our Open...to market growth. + Work with our go-to-market, product management , and sales teams to evolve and develop our… more