- Lowe's (Baltimore, MD)
- …+ Work on assigned cases through the case management system to ensure resolution of customer issues. **Minimum Qualifications** + High school diploma or ... 5 days, 8-hour shifts **Your Impact at Lowe's** As a Market Delivery Associate , you'll be collaborating with team members in-office to solve logistic challenges and… more
- Raymond James Financial, Inc. (Towson, MD)
- …and Responsibilities** + Answers inbound calls (no selling) + Provides exceptional customer service information regarding 401(k), 403(b) or other qualified plans + ... Data Entry and other administrative tasks + Facilitates problem resolution and document processing **Knowledge, Skills, and Abilities** +...as one of the best in the country in customer service, as a great place to work and… more
- Molnlycke Health Care (Baltimore, MD)
- … service. + Resolve customer issues by liaising with the Customer Service Department, ensuring prompt identification and resolution . + Undertake projects ... T&P Sales Associate - Capitol Field-Based Sales role. Location: Washington DC...promotion . Role Overview: + Cultivating new and existing customer relationships, providing them with insights into product features,… more
- Johns Hopkins University (Baltimore, MD)
- …to improve. + Oversee responses to patient complaints and ensure prompt resolution , in accordance with institutional policies, of their concerns. + Ensure ... issues, and partners with Division Director (or Departmental administration) for appropriate resolution . + Regularly meets with JHHS and SOM employees to improve… more
- TEKsystems (Hanover, MD)
- …of customer accounts receivable. **Qualities include:** Building customer relationships, conflict resolution , professionalism, detail-oriented, strong ... an Allegis Group company. **Responsibilities** **Scope of Position:** The Business Operations Associate (BOA) is responsible for ensuring the highest level of … more
- Johns Hopkins University (Baltimore, MD)
- …and 1098-T tax reporting supporting all ten Johns Hopkins University schools. The Associate Director of Billing and Refunds (ADBR) will oversee and manage all ... process enhancements to improve the student experience continually; and provide excellent customer service to the school partners; students, and their families. The… more
- Aerotek (Hanover, MD)
- …inflow from T&E through OASIS to PSPC. Qualities include: building customer relationships, conflict resolution , professionalism, detail oriented, strong ... **Overview:** **Actalent has an immediate opening for a Business Operations Associate at our** **Global Headquarters in Hanover, MD.** **Compensation** Hourly: $21.… more
- Aerotek (Hanover, MD)
- …inflow from T&E through OASIS to PSPC. Qualities include: building customer relationships, conflict resolution , professionalism, detail oriented, strong ... **Overview:** **Actalent has an immediate opening for a Business Operations Associate at our Global Headquarters in Hanover, MD.** **Compensation** Hourly: $21. 63… more
- TEKsystems (Hanover, MD)
- …integrity while ensuring that Field Office employees receive the highest level of customer service. The QA Associate is experienced in day-to-day process ... as it pertains to such processes. Qualities include: building team and customer relationships, conflict and problem resolution , professionalism, strong … more
- Evolent (Annapolis, MD)
- …Evolent for the mission. Stay for the culture. **What You'll Be Doing:** ** Associate Director, Partner Operations** **What You'll Be Doing:** Put your passion where ... it meets purpose! We are looking for an Associate Director, Partner Operations that embodies deep relationships, serves as a trusted advisor and has a strong… more
- Integra LifeSciences (Columbia, MD)
- …advance patient outcomes and set new standards of care. This ** Associate Manager, Microbiology** is directly associated with interpreting microbiological testing ... direction to the team, coordinating work flow, and providing guidance in the resolution of problems or areas of concern + Participate in FDA inspections, ISO… more
- M&T Bank (Baltimore, MD)
- …AML (Anti-Money Laundering), BSA (Bank Secrecy Act) and KYC (Know Your Customer ) requirements; process related sales reports. + Process more complex client ... transactions such as cash disbursements, money movement, account maintenance, problem resolution and escalation, and other transactions as needed to ensure they are… more
- CareFirst (Baltimore, MD)
- …provider & broker inquiries pertaining to product information, benefits, claims resolution , eligibility and billing questions in a call center environment. ... and electronic applications. **ESSENTIAL FUNCTIONS:** + Provides first- level problem resolution to member, provider & broker inquiries via telephone by gathering… more
- Johns Hopkins University (Baltimore, MD)
- …seeking an **_Assistant Director, JHU Research Administration_** who will support the Associate Vice Provost and Associate Directors in training, directing, and ... serve as a liaison to funding agencies for problem resolution and other post-award matters. The incumbent will understand...and workflow. + Serving in the capacity of the Associate Vice Provost for Research Administration as required. _In… more
- CareFirst (Baltimore, MD)
- …oversees the implementation of policies and procedures that result in quality resolution of member and provider disputes regarding adverse and adverse coverage ... for the activities of assigned staff, ensuring appropriate and complete resolution of appeals and reconsiderations, including Regulatory complaints and External… more
- Johns Hopkins University (Baltimore, MD)
- …urgent circumstances. This position reports directly to the School of Nursing Associate Director for Research Administration. The ideal candidate will have sound and ... first point of contact for problem solving and issue resolution and will have the expertise to know when...to know when to "manage up" issues/concern to the Associate Director. The Manager will directly supervise the post… more
- CareFirst (Baltimore, MD)
- …responsible for aggressively growing group enrollment by marketing to the client's associate base. Builds and maintains effective long-term relationships and a level ... responsible for aggressively growing group enrollment by marketing to the client's associate base. This role leads and conducts employer and employee educational and… more
- CareFirst (Baltimore, MD)
- …State, Federal and accreditation requirements. Ensures appropriate and complete resolution of appeals, Regulatory complaints and External review requests. Performs ... analytics and research to promote best practices, problem solve, facilitate resolution and effectively integrate new processes. + Develops, implements, and monitors … more
- Nelnet (Annapolis, MD)
- … of general inquiries from our clients. This role will focus on customer service, timely resolution , and maintaining strong client relationships with the ... trusted partnerships, while our focus on creativity and innovative solutions empowers our customer communities to thrive. As a Nelnet company, the perks at NBS go… more
- M&T Bank (Baltimore, MD)
- … confidence and trust. + Take ownership of account servicing and error resolution , including resolving complex customer problems and taking complete ownership of ... of the branch. Serves as a foundation of building customer loyalty and growing and retaining customer ...these issues as required to ensure timely and accurate resolution , and convert servicing situations to sales/referral opportunities. +… more