- CareFirst (Baltimore, MD)
- …of products and the contractual provisions that govern administration to provide customer service and education, to interpret contractual language to the ... **Education Level:** High School Diploma or GED. **Experience:** Less than one year customer service experience. **Preferred Qualifications:** + Less than 1 year… more
- BD (Becton, Dickinson and Company) (Baltimore, MD)
- …or raising customer struggles. In addition, the individual will act as customer advocate and liaison back into the BD organization. This position is ... + Excellent verbal and written communication skills. + Outstanding customer service and soft skills. + Attention...Required Skills Optional Skills . **Primary Work Location** USA MD - Sparks - 7 Loveton Circle **Additional Locations**… more
- The Cigna Group (Baltimore, MD)
- **LOCATION:** **Richmond or McLean, Virginia or Washington, DC or the Baltimore, MD area.** This **Manager, Hospital Contracting** serves as an integral member of ... RESPONSIBILITIES** + Manages complex contracting and negotiations for fee for service and value-based reimbursements with hospitals and other providers (eg, Hospital… more
- Lumen (Annapolis, MD)
- …Join us as we digitally connect the world and shape the future. **The Role** The Customer Success Advocate II is a customer -facing role that ensures our ... customer concerns and escalate internally when necessary (ie, Service Improvement Plans) * Partner with sales, delivery &...these states: AK, CA, CT, DC, DE, IL, MA, MD , NJ, NY, TX, VA, and WA. Lumen offers… more
- Cisco (Annapolis Junction, MD)
- …risks, and take advantage of the technology. We work closely with Cisco Engineering to advocate for innovation for our customer and as a liaison, share what is ... onsite 2-3 days per week in the Annapolis Junction, MD location. Meet the Team Our Consulting Engineers are...Our Consulting Engineers are an integral part of the Customer Experience (CX) team delivering Business Critical Services to… more
- BD (Becton, Dickinson and Company) (Sparks, MD)
- …or raising customer struggles. In addition, the individual will act as customer advocate and liaison back into the BD organization. This position is ... throughout the Baltimore region. This position is responsible for managing the success of the relationship with an assigned...+ Excellent verbal and written communication skills. + Outstanding customer service and soft skills. + Attention… more
- TEKsystems (Halethorpe, MD)
- …interactions per day. Specific responsibilities include acting as the customer advocate for problem resolution, demonstrating intermediate-advanced ... 1-2 years of experience working with "help desk ticketing tools" ie Service Now, Ivanti Experience supporting Work from Home end-users Experience working remotely… more
- Lumen (Annapolis, MD)
- …across the team. + Develop strong customer relationships and act as a customer advocate within Lumen to ensure delivery of an exceptional customer ... Lumen teams and the customer to ensure customer solution details and service attributes are...with the customer and improve the overall customer experience + Customer advocate ,… more
- Corza Medical (Baltimore, MD)
- …Manager, Biosurgery - Baltimore, Maryland/Washington DC **Location of Work** Baltimore, MD ; Washington, DC **Employment Type** Full Time Employee **Job Description** ... our mission is to champion surgical providers with remarkable service and exceptional products that save time, money, and...have to choose between performance, value, and a quality customer experience. We are here to support you every… more
- ERP International (Laurel, MD)
- …moving to once per week after a few months. **Job Location:** Hybrid - On customer site (Ft. Meade) with telework options. Expectations would be onsite in office or ... & Benefits to include Health, Dental, Vision and Retirement!** Health Advocate & Concierge Services!** Unlimited Job- Related Training & Development!** Employee… more
- Walmart (Catonsville, MD)
- …compliance. - Modeling and providing guidance to the pharmacy staff on proper customer service approaches, including techniques to make sure concerns are ... care. You'll really wow us if - You're an advocate of patient-centered care. You easily adapt to a...and provides direction and guidance to Associates on proper Customer service approaches and techniques to ensure… more
- The Cigna Group (Baltimore, MD)
- …a designated book of business. This role delivers specific delegated tasks in managing a moderately complex book of business as assigned by the manager. Accountable ... to proactively manage, respond and address client and broker inquiries through service plans to facilitate results attainment for the client experience and net… more
- Walmart (Laurel, MD)
- …on tools, tasks, and resources; communicates and develops interpersonal skills for providing customer service ; being flexible to the needs of the business; ... and concerns. Be a Talent Ambassador: Being a brand advocate by valuing the member's experience in Bakery and...and is consistently humble, self-aware, honest, fair, and transparent. Service to the Customer /Member: Delivers results while… more
- Walmart (Cockeysville, MD)
- …improvement opportunities. Ensures the removal of barriers to delivering exceptional customer /member value, service , and support. Execution and Results: Optimize ... equipment technology and advanced instrumentation. * Experience in Treating and managing ocular disease. Judgment: Make Sound Judgments: Uses objective financial and… more
- Walmart (Baltimore, MD)
- …eat by ensuring availability, cleanliness and freshness. You will be in the front-lines of customer service - your smile makes a difference and you can help ... by smiling, greeting and thanking members * Providing exceptional customer service to members across the club...and procedures. + **Be a Talent Ambassador:** Being an advocate for the department and the club by valuing… more
- Walmart (Baltimore, MD)
- …technicians; communicating and developing interpersonal skills for providing safe and efficient customer service . + **Be an Expert** : Demonstrates knowledge of ... Technician you will work to provide safe and efficient service in both the sales and service ...+ **Be a Talent Ambassador** : Being a brand advocate by valuing the member's experience in the TBC… more
- Compass Group, North America (Baltimore, MD)
- …daily menu items and accurately explains them to customers. + Serves as an advocate of selling techniques to the customer by establishing good communication and ... + Location: Under Armour - 101 Performance Drive, Baltimore, MD 21230. Note: online applications accepted only. + Schedule:...Range: $16.00 to $19.00 Free meals, uniforms and laundering service available at select locations. We Make Applying Easy!… more
- Walmart (Annapolis, MD)
- …Summary ** As a Tire and Battery Center Services Lead you will drive member service in your area and supervise your team of hourly associates to deliver safe and ... department, sets guidelines and expectations for tire and battery service , executes company programs, adheres to policies and is...executes company programs, adheres to policies and is an advocate for the member, the associate, and the company.… more
- Sumitomo Pharma (Annapolis, MD)
- …. **Job Overview** Director , MSL Lead, Oncology ... regarding the Company's pipeline and marketed products in a timely and customer -focused manner to all appropriate stakeholders. + Oversees the specific Key Opinion… more
- Holcim US (Greenbelt, MD)
- Sales Manager II Requisition ID: 10770 Location: Greenbelt, MD , US, 20770 Pay Type: Salary Estimated Wage Range $129,500-$151,000/Annually Travel Requirement: 41-50% ... responsible for developing the market sales strategy and leading, managing , and developing a team of Sales personnel to...management of a professional sales force, the oversight of customer complaint resolutions and the management of the overall… more