- Sedgwick (Annapolis, MD)
- …work. Great Place to Work(R) Most Loved Workplace(R) Forbes Best-in-State Employer Liability Claims Representative | Remote Are you looking for an opportunity to ... + Apply your knowledge and experience to adjudicate complex customer claims in the context of an...growing, industry-leading global company known for its excellence and customer service . + Leverage Sedgwick's broad, global… more
- Lincoln Financial Group (Annapolis, MD)
- …: High School Diploma or GED + 0-1+ years of administrative support, customer service and/or data entry that directly with the specific responsibilities for ... We are excited to bring on a Telephonic Initiation Representative to join our claimant excellence team supporting Group...point in contact for the employee (member) and initiating claims or leaves to provide a positive customer… more
- Humana (Annapolis, MD)
- …**Required Qualifications** + Minimum 1 year of Grievance & Appeals and/or relevant customer service experience + Strong data entry skills required + ... help us put health first** The Grievances & Appeals Representative 4 manages client denials and concerns by conducting...time frame + Previous inbound call center or related customer service experience + CAS and MedHOK… more
- Sutherland Global Services (Annapolis, MD)
- …1-2 years of experience working in a high-volume call center environment as a customer service representative + Effective verbal and written communication ... need to be able to: + Deliver an exceptional customer experience by responding to incoming calls from both...dedicated workspace **Duties & Responsibilities;** + Assist providers with claims and claims investigations + Status Inquiries… more
- Travelers Insurance Company (Hunt Valley, MD)
- …Claims mission by conducting thorough investigation, analysis, evaluation and disposition of claims to achieve superior customer service and claim results ... cost. Effectively manage all assigned Bond and Specialty Insurance Claims , typically of lower severity or complexity. Interact and...comply with all regulatory and Bond and Specialty Insurance customer service standards. + Seek to enhance… more
- Travelers Insurance Company (Hunt Valley, MD)
- …+ Handles files in compliance with state regulations, where applicable. + Provides excellent customer service to meet the needs of the insured, agent and all ... preferred. + General knowledge of construction, estimating and estimating systems preferred. + Customer Service experience preferred. + Two or more years of… more
- Guardian Life (Annapolis, MD)
- …when necessary, in meetings, phone calls, and closing the loop on service issues. + Prioritize the customer /client experience in day-to-day interactions ... **Job Posting Title** **Team Leader, Absence Claims Management (STD)** **Job Description** The **Team Leader,...internal cross functional areas for program direction, goal setting, service delivery and development of action plans and using… more
- Travelers Insurance Company (Hunt Valley, MD)
- …+ Handles files in compliance with state regulations, where applicable. + Provides excellent customer service to meet the needs of the insured, agent and all ... to develop skills for investigating, evaluating, negotiating and resolving claims on losses of lesser value and complexity. Provides...or a minimum of two years of work OR customer service related experience preferred. + Demonstrated… more
- Travelers Insurance Company (Hunt Valley, MD)
- …model that is designed to support flexibility. **What Will You Do?** + Customer Contacts/Experience: + Delivers consistent service quality throughout the claim ... for handling low to moderate Personal and Business Insurance Auto Damage claims from the first notice of loss through resolution/settlement and payment process.… more
- Guardian Life (Annapolis, MD)
- …to manage continually changing priorities and the ability to prioritize work based on customer service needs and departmental regulations + The ability to remain ... The Vocational Rehabilitation Consultant provides assessment of LTD, STD and Life claims , to determine claimants' level of functionality and provide evaluation of… more
- Highmark Health (Annapolis, MD)
- …high degree of complexity. + Ability to visualize, articulate and solve complex problems representative of a broad range of service and claim scenarios. + Other ... the ability to identify issues related to professional and facility provider claims data including determining appropriateness of code submission, analysis of the… more
- Travelers Insurance Company (Hunt Valley, MD)
- …+ Bachelor's Degree preferred or a minimum of 2 years of work OR customer service related experience preferred. + Demonstrated ownership attitude and customer ... formal training program to advance to a Auto claim representative position. This position is intended to develop skills...High School Diploma or GED and one year of customer service experience OR Bachelor's Degree required.… more
- CareFirst (Baltimore, MD)
- …work experience. **Experience:** 5 years experience in a compliance or senior level customer service role. **Knowledge, Skills and Abilities (KSAs)** + Skill in ... non-compliant with contracts and or statutory requirements especially in the claims processing, preauthorization, appeals, credentialing, enrollment and service … more
- Travelers Insurance Company (Hunt Valley, MD)
- …support flexibility. **What Will You Do?** + CUSTOMER ENGAGEMENT: Serves as a customer service representative for the claim department by promptly and ... to assist customers. Responsibilities within the team include building customer relationships, completing financial transactions, updating and managing important… more
- Utilities Service, LLC (Columbia, MD)
- …real go-getter looking for an amazing opportunity with a nationwide full- service utility contractor offering competitive wages and incredible benefits? Keep reading ... services for the utility industry. Reliable, uninterrupted power is an important service provided by the world's electrical utilities and Asplundh has the expertise… more
- Utilities Service, LLC (Columbia, MD)
- …real go-getter looking for an amazing opportunity with a nationwide full- service -utility contractor offering competitive wages and incredible benefits? Keep reading ... services for the utility industry. Reliable, uninterrupted power is an important service provided by the world's electrical utilities and Asplundh has the expertise… more
- Utilities Service, LLC (Odenton, MD)
- …real go-getter looking for an amazing opportunity with a nationwide full- service -utility contractor offering competitive wages and incredible benefits? Keep reading ... services to the utility industry. Reliable, uninterrupted power is an important service provided by the world's electrical utilities and Asplundh has the expertise… more
- Walmart (Cockeysville, MD)
- …improvement opportunities. Ensures the removal of barriers to delivering exceptional customer /member value, service , and support. Execution and Results: Optimize ... of decisions. Accurately forecasts growth, costs, and business challenges. Customer /Member Centered: Promote a Customer /Member-Focused Environment: Creates and… more
- CareFirst (Baltimore, MD)
- …practice. + Must be able to meet established deadlines and handle multiple customer service demands from internal and external customers, within set expectations ... service excellence. Must be able to effectively communicate and provide positive customer service to every internal and external customer , including… more
- Cardinal Health (Annapolis, MD)
- …or technical assistance to less experienced team members **_Qualifications_** * Previous customer service experience is preferred * High School diploma or ... helps specialty pharmaceutical manufacturers have a greater connection to the customer experience and better control of product success. Personalized service… more