- Chesapeake Oncology Hematology Associates (Baltimore, MD)
- …Assistant program Thrives in a fast-paced environment and able to work well within a team Professionalism and strong customer service skills are a must Able ... to communicate with doctors clearly and concisely Able to communicate with patients and co-workers in a professional and friendly manner Must be able to lift at least 15 pounds, stand for prolonged periods (ie an hour at a time) Benefits: 401k Continuing… more
- R1 RCM (Baltimore, MD)
- … Team Lead ** , you'll be the shift lead for our Customer Service team that help our patients check into the hospital. This position will oversee ... what you can expect when working in Patient Registration Lead role: + Ensure that the team ...paying close attention to the departmental functions: high quality customer service , proper procedures, quality assurance, patient… more
- Burlington (Baltimore, MD)
- …retail, and you thrive in a fast-paced environment, join Our Burlington team as a ** Customer Service Lead ** ! **Overview:** As the Part Time Customer ... to provide exceptional, friendly and professional customer service at all times. You'll lead by...and execution strategies for the rest of the receiving team . + Drive improvement of friendliness, speed of checkout… more
- Ford Motor Company (Annapolis, MD)
- …every person is free to move and pursue their dreams. **In this position ** The ** Customer Warranty & Field Service Lead ** will be responsible for leading ... issues to quickly resolve customer concerns. + Lead Ford Charge Network field service , maintenance,...resource groups + Paid time off for individual and team community service + A generous schedule… more
- Elevance Health (Woodlawn, MD)
- **SCA Customer Care Team Lead ** Location(s): _This is a virtual role, the ideal candidate will be located within 50 miles of one of the NGS Elevance Health ... Medicaid Services to transform federal health programs. The **SCA Customer Care Team Lead ** acts...an impact:** + Oversees all daily activities of NGS Customer Service Reps. + Troubleshoots specific problems/issues.… more
- The ODP Corporation (Glen Burnie, MD)
- …Products, Technology, Services, Furniture and Print offerings. The Retail Team Lead will quickly build and maintain customer relationships and become a ... by utilizing provided training to support sales offerings. The Team Lead will support a customer...years of experience in related field + Sales and/or Customer Service experience preferred. + Basic computer… more
- ManTech (Glen Burnie, MD)
- …offer opportunities for advancement. Currently, ManTech is seeking a motivated, career and customer -oriented ** Lead Service Desk Support Specialist - Tier ... Service Desk Operation. You will be the lead expert for a Tier 1 support team...requesting customer assistance + Meet or exceed customer Service Level Agreements (SLA) + Maintaining… more
- Cayuse Holdings (Annapolis, MD)
- …the Knowledge Management/Training Lead , QA Lead , and Reporting Lead on customer service improvement, metrics, call/chat/ticket handling processes, ... - USD $27.00 /Hr. Submit a Referral (https://careers-cayuseholdings.icims.com/jobs/1770/ team - lead /job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834356743) **Location** _US-_ **ID** _102663_ **Category** _Customer Service… more
- Sonic Drive-In (Baltimore, MD)
- …and inventory to maximize cost-control, operational efficiency, quality standards, and customer service + Lead regular team meetings to ensure focus on ... in a designated area. **Essential Job Duties:** + Supervise, lead , train, and coach drive-in teams regarding guest ...lead , train, and coach drive-in teams regarding guest service , operations, and financial goals + Recruit, interview, hire,… more
- M&T Bank (Baltimore, MD)
- **Overview:** As a Lead Experience Strategist within the Customer Experience Organization, you will be part of a team of designers dedicated to solving the ... develops and initiates the process/approach to be used by a cross-functional team to understand and define complex problems and develops and implements the… more
- Competitive Range Solutions, LLC (Fort Meade, MD)
- …and Responsibilities: + Lead the team in assessing customer -submitted network requirements through a government-provided service ticketing application. + ... and experience working in a Department of Defense (DoD) customer environment and effective integration with a government multi-contractor... environment and effective integration with a government multi-contractor team . The RED Team Lead … more
- Ford Motor Company (Annapolis, MD)
- …implementation, and support of IT infrastructure solutions within Ford. The Workplace Tech Customer Experience (CX) team seeks to improve the tech experience ... sentiment, and design integrated tech experiences by bringing IT Service Lines together to solve customer problems...as the ServiceNow NLU/LLM subject matter expert (SME) + Lead a team of 2-3 Virtual Agent… more
- Competitive Range Solutions, LLC (Fort Meade, MD)
- …Competitive Range Solutions requires the expertise of a talented and experienced Rapid Response Team Lead to assist in the direction and management of the ... (DoD) customer environment and effective integration with a government multi-contractor team . The Rapid Response Team Lead for Enterprise Transport… more
- Exelon (Baltimore, MD)
- …issues with existing scripts. **Preferred Qualifications** **PREFERRED QUALIFICATIONS** + Prior Team Lead experience in an enterprise environment. + Ability ... and creative, and value safety, innovation, integrity and community service . We are a Fortune 200 company, 19,000 colleagues...independently, as a mentor and as part of a team . Candidate will possess the self-motivation, experience, and skills… more
- Under Armour, Inc. (Baltimore, MD)
- …and technology stacks. * Excellent problem-solving skills with a focus on efficiency and customer service . * Ability to lead and influence cross-functional ... Lead , Point of Sale Operations **Values & Innovation**...* Strong understanding of retail operations and how POS customer service and technology supports business objectives.… more
- HomeSafe Alliance (Annapolis, MD)
- …Collaborate with other departments such as warehouse management, safety compliance, and customer service to streamline dispatch operations. + Support the ... undergraduate degree in a related field. + Three years' experience Dispatching or customer service in transportation industry, or related field, with at least… more
- M. C. Dean (Annapolis Junction, MD)
- **Cyber Team Lead - Annapolis Junction, MD** ID **11027** Location **Annapolis Junction, MD** Apply Now ... (https://phg.tbe.taleo.net/phg04/ats/careers/v2/applyRequisition?org=MCDEAN&cws=62&rid=11027) **Position Summary** As part of a multidisciplinary team , you will be responsible for coordinating and implementing… more
- Burlington (Baltimore, MD)
- …and ensure a great first and last impression + Observe and provide feedback to Customer Service Lead on speed of checkout, line management and friendliness ... recognition, and task follow up. The Retail Store Closing Lead will support the store leadership team ...**Responsibilities:** + Role model for exemplary customer service behaviors. The Retail Store Closing Lead … more
- Sonic Drive-In (Baltimore, MD)
- …and inventory to maximize cost-control, operational efficiency, quality standards, and customer service + Lead regular team meetings to ensure employees ... Duties:** + Recruit, interview, hire, onboard, train, manage, direct, coach, lead , schedule, assign, discipline, and terminate the drive-in's assistant managers and… more
