- Lumen (Annapolis, MD)
- …impact. Join us as we digitally connect the world and shape the future. **The Role** The Customer Success Advocate Sr is a customer facing role aligned ... metrics to ensure alignment with Customer Success objectives. The Customer Success Advocate Sr role will also require the successful individual have… more
- Lumen (Annapolis, MD)
- …Join us as we digitally connect the world and shape the future. **The Role** The Customer Success Advocate I is a customer -facing role that ensures ... leveraging their current Lumen solutions. **The Main Responsibilities** * Implement ** customer success plans** using standardized journey templates to set… more
- Sharecare, Inc. (Annapolis, MD)
- …everyone. To learn more, visit www.sharecare.com. **Job Summary:** The Clinical Advocate supports the implementation and delivery of Sharecare's Advocacy program by ... do so in an appropriate, efficient and cost-effective manner. The Clinical Advocate coordinates with the member, their Primary Care Provider, Specialty Care… more
- Teradata (Annapolis, MD)
- …and value realization of their investment. You will advocate Teradata to drive success across multiple customer outcomes. The Customer Success ... **What You'll Do** We are hiring an experienced Customer Success Manager for Teradata Strategic...candidate must possess the ability to lead, advise and advocate for customers, the internal team and previous experience… more
- Cornerstone onDemand (Baltimore, MD)
- The Customer Success Manager (CSM) is responsible for a portfolio of strategic accounts and leverages product expertise and a practitioner's lens to align ... value from the Cornerstone solution. CSM's operates as the customer advocate and matrix leader, internally and...you ** + Bring 4-5 years of experience in Customer Success + Bring 3 - 5… more
- Confluent (Annapolis, MD)
- …Streaming Platform. Data Connects Us. **About the Role:** Confluent is searching for a Customer Success Technical Architect (CSTA) to act as a trusted technical ... US Remote **What You Will Do:** + Champion and advocate for the customer within Confluent. You...Product, Services, Support and Training teams to drive technical success . + Identify customer technical objections and… more
- Lumen (Annapolis, MD)
- …**The Role** **Work location is flexible within the East Region** The VP Enterprise Customer Success - Enterprise East will lead the field-based Customer ... * Responsible and accountable for the leadership of the Customer Success organization across Enterprise East. This...developing a trusted advisor relationship and acting as the customer advocate ; ensuring and enabling Lumen solutions… more
- Confluent (Annapolis, MD)
- …Data Streaming Platform. Data Connects Us. **About the Role:** About the Role: The Enterprise Customer Success Manager will be key in driving customer ... + Coordinate the engagement of other Confluent resources (eg Customer + Operations, Customer Success ,...strong advocates on behalf of Confluent. + Champion and advocate for Enterprise customer requirements within Confluent.… more
- Norstella (Annapolis, MD)
- Client Success Director Company: MMIT Location: Remote, United States Date Posted: Aug 29, 2024 Employment Type: Full Time Job ID: R-543 **Description** **Company ... decision-making along the entire drug development journey. **The Role** MMIT's Client Success team has the overall responsibility for the retention and growth of… more
- Rocket Software (Annapolis, MD)
- …shaping the transformation of Rocket's professional services business, driving higher levels of customer success , and revenue growth. This role is a critical ... effective communication and collaboration among various departments, including Sales, Marketing, Customer Success , Product Business Units, and Finance to ensure… more
- Amazon (Annapolis Junction, MD)
- …initiatives with the account teams and customers. This role will be responsible being an advocate for the customer as they embark on and continue their cloud ... Wide Public Sector team is looking for an exceptional Customer Solutions Manager to join our fast growing National...best path forward, and proposed next steps necessary for success . * Meet regularly with Account Executives to provide… more
- Cisco (Annapolis Junction, MD)
- …risks, and take advantage of the technology. You will work with Cisco Engineering to advocate for innovation for your customer , and as a liaison share what is ... Leaders, Consulting Engineers, Project Managers, and Delivery Leaders obsessed with our Customer 's success and showing them the value Cisco brings to our NSO… more
- Encore (Lanham Seabrook, MD)
- **Position Overview** The Sales & Customer Engagement Director is responsible for identifying, sourcing and securing business across the full end to end range of ... those account leads as required. * Build strategies and customer pursuit plans that include contact prospective clients to...future sales, resigns and net new business opportunities. * Advocate for our solutions in the industry, through speaking,… more
- Autodesk (Annapolis, MD)
- …to a high degree of customer satisfaction while building towards long term customer success , experience, and adoption. You excel at building empathy for the ... Tandem solution. You will report to the Head of Customer Success in this role. To be...role you need to be passionate about ensuring outstanding customer experiences, be an unyielding advocate for… more
- Merck (Annapolis, MD)
- …in Field Sales Teams and play a critical role in supporting our customer centric business model. **Summary of the Job and Role Purpose:** This position ... teams and play a critical role in supporting our customer centric business model. This position is responsible for...scenarios and groups work together across organizations; Be an advocate for the distributor and our company's shared goals… more
- Highmark Health (Annapolis, MD)
- …environment and approach new challenges with anticipation and a view towards success . Encourage new ideas and innovations in team members. Proactively identify ... Enhance department influence by providing responsive service and understanding customer needs. Effectively present information and provide decision support to… more
- SitusAMC (Annapolis, MD)
- …growth within the Real Estate Industry. If you are someone who can be yourself, advocate for others, stay nimble, dream big, own every outcome, and think global but ... clients and internal partners + Acts as external client advocate with internal partners + Collaborates and takes ownership...to review and report on feedback and voice of customer for products, services, and functional areas + Promotes… more
- Zoom (Annapolis, MD)
- …recruiting, and on-boarding new Partners. In addition, you will act as an advocate for our Partners by providing feedback to our Product team and representing ... culture and foster employee engagement, regardless of location. Committed to customer satisfaction, Workvivo focuses on enhancing employees' working lives across… more
- Johns Hopkins University (Baltimore, MD)
- …partner offices to address and mitigate issues the students experience to promote success and retention. + Advocate for large-scale policy changes and individual ... status of students. + Host meetings to share findings from student success data regarding how departments can assist undergraduate students based on student… more
- Confluent (Annapolis, MD)
- …roadblocks. Overall, we look upon Solutions Engineers to be a key cog within the Customer Success Team that help foster an environment of sustained success ... with Product and Engineering teams, and serve as a key Product advocate across the Customer , Partner and Industry ecosystem + Forge strong relationships with key… more