- Rocket Software (Annapolis, MD)
- …where people truly BELIEVE in what they're doing!** **Job Description Summary:** The Senior Customer Success Manager is an experienced team member within ... can help us engage with and delight our Mobius Customers. As a Customer Success Manager with Content and Mobius specialty, you will work cross-functionally… more
- Wilson Language Training (Annapolis, MD)
- Customer Success Manager **Department:** Acadience Customer Success **Location:** Here at Wilson Language Training, we are committed to working ... be a changemaker? Wilson Language training is growing and is looking to hire a Customer Success Manager (CSM) to join?our team. The CSM will serve as the… more
- Rocket Software (Annapolis, MD)
- …**Job Description Summary:** We are looking for a customer centric, motivated and positive Customer Success Manager to join our Customer Success ... Management team. As a Rocket Customer Success Manager , you work cross functionally to engage and optimize our customer interactions and assisting our… more
- Verint Systems, Inc. (Annapolis, MD)
- …growth opportunities. Learn more at www.verint.com . **Overview of Job Function:** The Sr. Customer Success Manager (Sr. CSM) is a strategic role that ... or equivalent experience + Minimum of 7-10 years of experience in a customer -facing role focused on Customer Success + A strong sense of urgency to perform… more
- Cleo (Annapolis, MD)
- ** Customer Success Manager ** Remote Cleo is a cloud integration technology company focused on business outcomes. Every day, we ensure that each one of our ... over recent years. **What You Will Be Doing** + Uphold Cleo's Customer Success strategy and processes ensuring that 100% of interactions are accurately recorded… more
- Trellix (Annapolis, MD)
- **_Job Title:_** Customer Success Technical Program Manager **About Trellix:** Trellix is the cybersecurity company transforming security operations with ... health and adoption operations within the Customer Success Organization **The Opportunity** The Technical Program Manager...efficiency. Reporting to the Director of Customer Success Programs, the Technical Program Manager will… more
- FranklinCovey (Annapolis, MD)
- …experience + FranklinCovey client admin or facilitator experience. + Sales or Customer Success Manager experience. Location-specific compensation: California ... to develop the processes and tools needed for the customer success function and client engagement process...role + Basic Qualifications of a Mid-Market Account Client Success Manager - + 3+ years of… more
- FranklinCovey (Annapolis, MD)
- …experience + FranklinCovey client admin or facilitator experience. + Sales or Customer Success Manager experience. Location-specific compensation: California ... and institutions. To learn more, visit franklincovey.com . **Title:** Key Account Client Success Manager **Division & Department:** Enterprise Client Success … more
- Cardinal Health (Annapolis, MD)
- …**_contributes to Cardinal Health_** The Clinical Manager for our Gastroenterology (GI) Customer Success team is responsible for leading the Customer ... specific objectives defined by the VP of Customer Success . In this role, the manager will be held primarily accountable for the overall direction and… more
- Confluent (Annapolis, MD)
- … to join our Public Sector Professional Services team under the Customer Success organization. As an Engagement Manager you will assure Customer ... as an important Professional Services contact for our key customers the Engagement Manager is a long term, relationship based, customer facing role. Besides… more
- Wolters Kluwer (Baltimore, MD)
- …current software. + Contributing to effective product launch by supporting Product Manager , Marketing, Customer Success with documentation (including user ... possesses knowledge and experience working on Counter-compliant reporting; institutional customer identity and access management, including authentication models such… more
- Anywhere Real Estate (Baltimore, MD)
- **The Opportunity** The SVP, Learning and Customer Success at Anywhere Real Estate will transform and lead a high-impact learning and sales enablement function ... learning modalities (in-person, virtual, etc). The centralized Learning and Customer Success team serves as a center...by data and market best practices * Strong people manager & record of accomplishment of leading globally distributed… more
- BD (Becton, Dickinson and Company) (Sparks, MD)
- …desired (ie, Medical Technologist, Lab Manager ) + 7+ years' experience in Customer Success or equivalent history of increasing customer satisfaction, ... yet another source of differentiation for BD in the marketplace. The Customer Success Executive will be responsible for the overall health of the post-sale… more
- HealthEdge Software Inc (Annapolis, MD)
- …users + Collaborate with key customer stakeholders including but not limited to: Customer Success , Product, and Engineering + Represent the voice of customers ... **Overview** ** Manager , Customer Support** **Position Overview:** The...+ Bachelor's Degree or5+ years relevant professional experience in Customer Success / Support Operations + Exceptional… more
- CACI International (Annapolis Junction, MD)
- Customer Facing Senior Manager Job Category: Engineering Time Type: Full time Minimum Clearance Required to Start: TS/SCI with Polygraph Employee Type: Regular ... Post. CACI's Global Enterprise Services program is seeking a ** Customer Facing Senior Manager ** to support its...character-based culture have been the driving force behind our success . This position is contingent on funding and may… more
- Amazon (Annapolis Junction, MD)
- …solutions and services. World Wide Public Sector team is looking for an exceptional Customer Solutions Manager to join our fast growing National Security Sales ... (USIC) cloud technologies and activities. In the role of Customer Solutions Manager , you will spend the...best path forward, and proposed next steps necessary for success . * Meet regularly with Account Executives to provide… more
- Confluent (Annapolis, MD)
- …**What Gives You an Edge:** + PMP Certification + Knowledge & demonstrated experience with Customer Success or Customer Support systems + Experience in ... Customer Solutions organization. We are seeking a Program Manager to join our CX Operations team, focused on...Customer Success , Customer Experience, or Support Operations **Come… more
- System One (Annapolis, MD)
- Technical Customer Service Account Manager Lead **Employment Type:** Contract/Temp **Date Posted:** 9/24/2024 **Location:** Remote **Pay Range:** $40.00 - $55.00 ... Exciting opportunity at a Big Brand! Motivated and experienced Customer Service/Account Representative Lead to join our external ...and external strategy for these projects to ensure execution success + Maintain a deep understanding of all of… more
- Amazon (Columbia, MD)
- …for their cloud services. Amazon Web Services is looking for a strong program manager to support US Government customers in the National Security space. This role ... communicate with customers in order to ensure an exceptional customer experience. This role is an opportunity to support...our uniqueness. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense… more
- Rocket Software (Annapolis, MD)
- …truly BELIEVE in what they're doing!** **Job Description Summary:** The Senior Project Manager is a pivotal role responsible for managing the successful delivery of ... strategy to deliver tangible benefits and value. The Senior Project Manager will manage high-profile, cross-functional programs within a portfolio of initiatives,… more