- General Dynamics Information Technology (Annapolis Junction, MD)
- …5 + years of related experience **US Citizenship Required:** Yes **Job Description:** Digital Services Customer Facing Senior Manager Deliver ... simple solutions to complex problems as a Digital Services Customer ...management of customer - facing enterprise IT services . + Ensure service levels meet or… more
- Orion Consortium (Annapolis Junction, MD)
- …end-to-end delivery and operational management of customer - facing enterprise IT services . + Ensure service levels meet or exceed agreed-upon metrics and ... improve customer satisfaction. + Collaborate with stakeholders to align digital services with business objectives and technological advancements. Technical… more
- Marriott (Annapolis, MD)
- …scalability & reliability of high traffic customer facing digital platforms + Experience leveraging micro- services development patterns and principles. + ... satisfaction + Works with application development service providers + Validates the service provider(s) performs the services agreed to by the master … more
- Xerox (Annapolis, MD)
- Vice President, Digital Growth Strategy **General Information** Press space or enter keys to toggle section visibility Country United States Department Marketing ... in office and production print technology, we've expanded into software and services to sustainably power today's workforce. From the office to industrial… more
- Cipher Tech Solutions (Linthicum Heights, MD)
- …forensic examinations which include: + Demonstrated experience in the field of digital media forensics + Demonstrated experience in mobile device data extraction and ... Mid-Level: + The ideal candidate will possess a bachelor's degree in Digital Forensics, Criminal Justice, Computer Forensics, Intelligence Studies, or other relevant… more
- Iron Mountain (Annapolis, MD)
- …and a track record of delivering complex continuous improvement projects for customer facing operations. **Responsibilities** + Serve as a subject matter ... We provide expert, sustainable solutions in records and information management, digital transformation services , data centers, asset lifecycle management, and… more
- Trellix (Annapolis, MD)
- …Support Management, Professional Services or similar roles desired * 10+ years of customer facing services delivery and or product management roles * ... cross-functionally with customer success, product, GTM, and services teams to scale service packages for...that be an asset, tool, or interaction; human or digital . In scaling the success portfolio, you will develop… more
- Amazon (Baltimore, MD)
- …Are you a problem solver motivated to foster cloud adoption in alignment with your customer 's mission ? Amazon Web Services (AWS) is seeking a Customer ... customer 's cloud journey including large-scale migrations, data analytics, digital transformation and innovation, business agility and other. You will influence… more
- Siemens (Beltsville, MD)
- **Job Family:** Customer Services **Req ID:** 420573 Here...to empower people with a growth mindset. As a customer - facing team, we keep customer ... this through empowering customers by combining the real and digital worlds. Improving how we live, work, and move...facets, including project billing, job cost reporting, and overall customer satisfaction. The Project Manager role comes with ample… more
- Randstad US (Annapolis, MD)
- …shape Randstad Digital 's strategy in our industry verticals. + Own customer interactions, ensuring alignment with strategic objectives. + Manage key customer ... acquisition, revenue, partnerships, brand awareness, leads, content creation, and customer engagement. + Implement Randstad Digital /Industry platform channel… more
- Randstad US (Annapolis, MD)
- …to uncover new business prospects. + Leverage data analytics, market insights, and customer insights to align RD service offerings to drive innovative solutions. ... of market trends, delivering consistent competitor analysis. + Energize the Randstad Digital platform channel strategy, amplifying customer value and proactively… more
- Ford Motor Company (Annapolis, MD)
- …focused on measuring and achieving Dealer Charging business objectives + Dealer and Customer Service focus - formalize metrics and processes related to Charging ... deliver outstanding customer experiences for new Model e vehicle delivery, customer loaner fleets, and service department needs. You will partner alongside… more
- Deloitte (Baltimore, MD)
- …opportunity to problem solve and troubleshoot with clients and lead multiple tasks. The team Digital Customer Our Digital Customer team focuses on ... with leading-edge strategies, insights, experiences, and talent to enable outstanding customer service + Salesforce | Deloitte unleashes the powerful… more
- SHI (Annapolis, MD)
- …a Home Office setup as determined by Stratascale management. **About Us** As a digital and cybersecurity services company, Stratascale exists to help the Fortune ... Azure and Windows. The ideal candidate will be a goal-oriented, customer -focused information security architect who can apply solutions to business requirements… more
- Deloitte (Baltimore, MD)
- …support sales pursuit teams and participate in client presentations. The team Our Digital Customer team focuses on designing and implementing sales and ... with leading-edge strategies, insights, experiences, and talent to enable outstanding customer service + Salesforce | Deloitte unleashes the powerful… more
- Cengage Group (Baltimore, MD)
- …course completion rates and obtain feedback from employers. + Participate in B2B customer - facing presentations to help drive adoption of the programs, build ... global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills… more
- Cengage Group (Baltimore, MD)
- …strong customer relationships, recognizing sales opportunities, and delivering exceptional customer service . If you are an individual who takes initiative ... also be considered. + Proven experience in inside sales or a related customer - facing role + Strong communication and interpersonal skills + Excellent negotiation… more
- Iron Mountain (Annapolis, MD)
- …We provide expert, sustainable solutions in records and information management, digital transformation services , data centers, asset lifecycle management, and ... software asset management with system integration. + Industry Knowledge: Familiarity with B2B services , IT service management, help desk, Service Now, and… more
- TEKsystems (Hanover, MD)
- …They are responsible for solutioning and implementing a broad strategy for earning customer acceptance and service implementation. They work with all appropriate ... with business and technology executives * Experience with Cloud, Infrastructure as a Service , Platform as a Service ; micro- services architecture and… more
- CareFirst (Baltimore, MD)
- …Applications. + Must be able to meet established deadlines and handle multiple customer service demands from internal and external customers, within set ... on the Value and Sales Enablement team in Health Services Division and work directly with the Account Executives...Must be able to effectively communicate and provide positive customer service to every internal and external… more