- University of Maryland Medical System (Elkridge, MD)
- …in Human Resources or related field is required One (1) year of experience in a call- center , or customer service related employment required One (1) year of ... knowledgebase and other reference materials to assist in answering customer ( employee /manager/ former employees) inquiries and resolving...experience in a call- center , or customer service related… more
- HomeSafe Alliance (Annapolis, MD)
- …of the status of Customer move at designated points. + Customer service via a multichannel contact center within a team-oriented focus is of utmost ... **Title:** Contact Center Customer Care Specialist (SCA) **_HomeSafe...equivalent education experience is required . + 1+ year customer service experience, with military move experience… more
- Prime Therapeutics (Annapolis, MD)
- …call center environment. **Work Experience** Work Experience - Required: Customer Service , Supervisory Work Experience - Preferred: **Education** Education - ... and provider satisfaction. + Identifies training needs for the Customer Service Unit in developing specific training... Unit in developing specific training programs for the Service Center . + Responsible for the training… more
- Prime Therapeutics (Annapolis, MD)
- …**Responsibilities** + Must be flexible in scheduling and comfortable with change as customer service is an ever-changing environment. + Responsible for meeting ... to talk and type simultaneously. **Work Experience** Work Experience - Required: Customer Service Work Experience - Preferred: **Education** Education -… more
- Cardinal Health (Annapolis, MD)
- …practices. + Accountable for daily results, which include: + Adherence to internal and customer Service Level Agreement (SLA) and customer satisfaction + ... **_What Employee Relations & Labor Relations contributes to Cardinal...+ Works with peers within the Advice and Counsel Center (ACC) and broader HR organization to continuously improve… more
- Sodexo (Towson, MD)
- …Supervisor at Sodexo, you are a warm-welcomer and experience ambassador. Your dedication to customer service brings a smile and makes a meaningful impact on ... **_Location:_** _GREATER BALTIMORE MEDICAL CENTER - 32003005_ Working with Sodexo is more...Varies by location _*Overall, Sodexo strives to offer comprehensive employee benefits packages and detailed descriptions of the roles… more
- Sodexo (Olney, MD)
- …Supervisor at Sodexo, you are a warm-welcomer and experience ambassador. Your dedication to customer service brings a smile and makes a meaningful impact on ... **_Location:_** _MEDSTAR MONTGOMERY MEDICAL CENTER - 30075081_ Working with Sodexo is more...Varies by location _*Overall, Sodexo strives to offer comprehensive employee benefits packages and detailed descriptions of the roles… more
- HomeSafe Alliance (Annapolis, MD)
- …DESCRIPTION** : + Perform quality review of a subset of contact center customer interactions and/or processes to determine department and representative ... + Identify issues and make recommendations for process and quality improvement based on customer feedback and contact center best practices. + Review customer… more
- Johns Hopkins University (Baltimore, MD)
- …within our brand-new Hopkins Student Center ensuring exceptional quality, service , and customer satisfaction. The ideal candidate will possess strong ... dining experience to the University community. The Hopkins Student Center Location Manager is part of Hopkins Dining within...key members of Hopkins Dining to ensure food safety, customer service , and nutrition procedures are followed… more
- HomeSafe Alliance (Annapolis, MD)
- …and motivated **Overnight** ** Customer Care Supervisor** to provide support to the Customer Service Team. The Customer Service Supervisor will ... oversee and help customer service employees in performing their duties, such as responding...role requires strong business acumen of a REMOTE contact center and customer relationship reporting and understanding… more
- BioLife Plasma Services (Riverdale, MD)
- …conduct management training. + Provide leadership to ensure donor retention, high customer service levels, production monitoring and cost data. + **Operations ... (involuntary must collaborate with HR) **Interaction** + Responsible for providing exceptional customer service to donors (external) and fellow employees. +… more
- Lumen (Annapolis, MD)
- …of leads, and more. + Prioritize the product roadmap for the Hyperscaler/Data Center segment in line with market research, customer feedback, and ecosystem ... transparency. People power progress. Lumen's commitment to workplace inclusion and employee support shines bright. We've made the Newsweek 2024 Greatest Workplaces… more
- Bright Horizons (Baltimore, MD)
- …Proactively communicate with families, clients, staff, and licensing to provide exemplary customer service . + Conduct the daily responsibilities of operating the ... As a **leader in a Child Care Center ** , you inspire teachers to create high-quality...center team and providing feedback to help each employee grow. **Requirements:** Candidates must pass required state and… more
- nVent (Baltimore, MD)
- …and colleagues using nVent Cooling and Power products and services + Evaluate customer RFQs and build costing/quotes with technical and commercial content + Provide ... application assistance to identify modified and engineered products based on customer specifications and application requirements! + Prepare and submit quotations &… more
- Allied Universal (Linthicum Heights, MD)
- …Estate, Healthcare, Education, Government and more. **Have means of transportation? Previous Customer Service Exp w/ that WOW factor? Previous Security Exp?** ... Dental & Vision** **-MD Compliant Sick & Safe Leave Policy** **Responsibilities:** + Provide customer service to our clients by carrying out safety and security… more
- Amazon (Laurel, MD)
- …you to own them to completion. AWS is looking for fully cleared* Data Center Technicians to join our expanding Infrastructure Operations team. Data Center ... resolver and troubleshoot and solve a range of data center infrastructure issues including, but not limited to: hardware,...* Take ownership of technical issues brought by their customer base, engaging other teams when needed to drive… more
- Bank of America (Stevensville, MD)
- Senior Banker - Tidewater Financial Center Stevensville, Maryland **Job Description:** At Bank of America, we are guided by a common purpose to help make financial ... job is responsible for serving as the first point of contact for financial center clients, helping to uncover personal banking needs of both individual and small… more
- Bank of America (Beltsville, MD)
- Senior Banker - Beltsville Financial Center Beltsville, Maryland **Job Description:** At Bank of America, we are guided by a common purpose to help make financial ... job is responsible for serving as the first point of contact for financial center clients, helping to uncover personal banking needs of both individual and small… more
- ManTech (Annapolis Junction, MD)
- …opportunities for advancement. Currently, ManTech is seeking a motivated, career and customer -oriented **Jr. Operations Support Center (OSC) Shift Operator** to ... escalation and reporting. Will routinely perform activities associated with IT customer support. + Manually upload and process critical data files directly… more
- RTX Corporation (Annapolis, MD)
- …citizens are authorized to access information under this program/contract + Prior Customer Service experience + Experience with TCP/IP networking protocols, ... will contribute to the Tier 2 CAS Network Operations Center . You are responsible for the incident management of...Members to resolve moderate to complex issues with critical customer services. May take the lead role in resolving… more
