- SAIC (Baltimore, MD)
- …6 additional years of related experience Provides Tier 2 and Tier 3 deskside end user support including imaging, deployment, asset management, Windows 10 ... activities required to provide Tier 2 and Tier 3 support to end users, to include, move/add/change...to end users, to include, move/add/change of end user equipment, software install and upgrades,… more
- BAE Systems (Baltimore, MD)
- …1 Initial Support Analyst, you'll provide Tier 1 analysis and troubleshooting support for end - user computing devices, including zero clients, thin ... and IT support , with hands-on expertise providing initial troubleshooting for end - user devices and remote access in government or large enterprise… more
- EY (Baltimore, MD)
- …and QA prior to promoting to Production through documenting change requests in ServiceNow. User Support : Respond to user incident tickets where a security ... process with updates. Escalate to client stakeholders as required. Create and maintain user support documentation, including KB articles, known issue posts, and… more
- Deloitte (Baltimore, MD)
- …troubleshooting capabilities, coupled with sound judgment. Advanced degree in a relevant field . Demonstrated experience leading end -to- end workstreams in ... our Oracle Cloud SCM Sr Consultants reduce cost and support innovation at the enterprise level by managing business...pilots, perform functional configuration and testing, and deliver client user training. Ability to travel 50% on average, based… more
- Cengage Group (Baltimore, MD)
- …all channels. What You'll Do Here: Customer Acquisition Strategy: Own the end -to- end strategy for acquiring new faculty customers across prioritized product ... campaign strategies that increase marketing-sourced pipeline, accelerate conversion, and support revenue growth. Program Campaign Execution & Performance Optimization:… more
- Kennedy Krieger Institute (Baltimore, MD)
- …with team members to discuss the status of deliverables, shared issues, end - user concerns, and upcoming milestones. Participates on department performance ... Overview The Quality Improvement Specialist will support the department's various quality assurance functions and implementation of the Institute's Performance… more
- Oracle (Annapolis, MD)
- …applications related to audio/video streaming and the ability to connect cloud services with end - user value. Why This Role Matters: You'll be at the epicenter of ... you will drive the strategy and development of cross-platform SDKs and user -facing features, enabling seamless and engaging digital media application experiences for… more
- Amentum (Annapolis Junction, MD)
- …contact for low/mid-level complexity projects, lead the process of planning and delivering end user training services; communicate the features and benefits of ... be used to fill a full-time permanent, Information Systems Support Specialist position within the Office of Information Technology...lead them through the process of planning and delivering end user training and change management services.… more
- General Dynamics Information Technology (Hanover, MD)
- …requirements of our clients. With a career in application development, you'll make the end user 's experience your priority and we'll make your career growth ... Education: Bachelor's in software engineering or a related technical field ? Experience: 8+ years of related experience ?...tool that identifies career steps and learning opportunities ? Support : An internal mobility team focused on helping you… more
- Oracle (Annapolis, MD)
- …products. In this role, you will contribute across the entire tech stack - from front- end user interfaces to back- end services - to deliver seamless features ... Stack engineer, you will be at the forefront of innovation, integrating AI, enhanced user experiences, and open APIs into Oracle's health platform. The role is ideal… more
- Oracle (Annapolis, MD)
- …roadmap, directing global deployments, orchestrating remote management, and automating both support and user -facing processes. A continuous improvement mindset, ... automating remote diagnostics, inventory health checks, firmware/software updates, and end - user ticket workflows. Identify and implement automated monitoring… more
- AeroVironment (Annapolis Junction, MD)
- …and propose innovative solutions to optimize the compensation business processes, drive end -to- end automation initiatives, and improve user experience. ... Job Description We are seeking a highly skilled Sr. Enterprise Analyst to support Compensation, Talent & Performance for Workday Systems. This role involves managing… more
- Leidos (Odenton, MD)
- …Services Management (PPSM) Engineer in Ft Meade, MD. Our PPSM team provides end -to- end data protection by ensuring communication protocols in the Internet ... enhancing situational awareness through many types of data services in support of net-centric operations and ensures DoD operations interoperability of joint… more
- Verint Systems, Inc. (Annapolis, MD)
- …IT team and their Integrators to ensure long-term success for both the End -Customer and FSS. The Sr. Technical Consultant will be responsible for leading technical ... coordinating FSS resources in Sales, Professional Services, Product House and Support . Principal Duties and Essential Responsibilities: Serve as the primary… more
- Oracle (Annapolis, MD)
- …that the implemented solutions are delivering the intended outcomes, such as end user efficiencies, improved care coordination, reduced readmissions, increased ... a journey to advance how health happens with technologies that empower patients, support clinicians, inspire innovation, and save lives. Our mission? To create a… more
- Ford Motor Company (Annapolis, MD)
- …productivity solutions. Successful candidates will combine software expertise and empathy for the end user to attract clients and to develop the software ... for new clients and channel partners Assist with client support , as well as customer issue resolution as necessary...with consultative selling with multiple products to offer the end user 2+ years of experience in… more
- Trellix (Annapolis, MD)
- …and functionality. You will report on technical problems, operational problems, and end user /customer feedback. You will analyze data and provide recommendations ... and other customer issues with Trellix Customer Success Managers, Technical Support Engineers, and Professional Services management. The endpoint security solution… more
- Oracle (Annapolis, MD)
- …product is designed to automate complex healthcare workflows-from clinical decision support to patient communication to reimbursement processes. Your expertise in ... complex user workflows, data platforms, and distributed architecture will directly...deliver features on time and with high quality. Own end -to- end architecture for scalable, reliable distributed services… more
- Oracle (Annapolis, MD)
- …service, parts management, returns, depot repair, and billing Design end -to- end service logistics flows integrating Oracle Service, Field Service, Inventory, ... Collaborate with technical teams (OIC, integrations, reports) to deliver seamless solutions. Support testing cycles, data migration, and user training. Provide… more
- Edwards Lifesciences (Annapolis, MD)
- …IT Solutions Delivery, Finance & G&A and has accountability for providing production support , month end financial close support , maintenance, administration, ... best practices for PLM solution implementations, changes, maintenance, and support including designing enterprise and/or solution level architecture through the… more
