- COMSO, Inc (Fort Meade, MD)
- Help Desk Level 2 (PIPELINE) - TS/SCI w/ Polygraph FORT MEADE, MD (http://maps.google.com/maps?q=FORT+MEADE+MD+USA+20755) Description COMSO, Inc. is a ... Baltimore Sun Media Group. Currently, we are seeking aHelp Desk Level 0 (Pipeline)to join our Team...week, 10 hour a day Shift (0600 - 2200) Help Desk support as defined by first… more
- TAD PGS, Inc. (Laurel, MD)
- … Help Desk Techniciansfor a leading Company located inLaurel, MD. These are Tier 2 level help desk positions. US Citizenship Required **Must be ... obtain a clearance: https://www.tadpgs.com/obtain\_security\_clearance We are seeking an IT Help Desk Technician to help ...+ Must have at least 4 years related Tier 2 Enterprise IT Technical support experience + Possess a… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …AN IMPACT * Supervises help desk operations at the shift or small help desk level . Supervises non-exempt support staff. WHAT YOU'LL NEED TO SUCCEED: ... SCI + Polygraph **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Customer Service,Technical Support,Troubleshooting **Certifications:**… more
- General Dynamics Information Technology (Annapolis, MD)
- …Obtain:** Top Secret SCI + Polygraph **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Customer Service, Help Desk ... 2 + years of related experience **US Citizenship Required:** Yes **Job Description:** Help Desk Technician III - MIDS - 2200 - 600 Transform technology into… more
- Kaizen Approach, Inc (Annapolis Junction, MD)
- … level of support + Experience in receiving, triage and route tickets to Tier 2 Help Desk according and compile and organize data for monthly status ... Desk Specialist to provide 24x7 Help Desk support as defined by first response/Tier 1/ Level...or more team members and monitor performance + Two ( 2 ) years demonstrated Help Desk … more
- General Dynamics Information Technology (Beltsville, MD)
- …Center is as easy as 1 2 3. To learn more about GDIT's Help Desk or Call Center positions and our candidate application process please call 833-GDIT-123.** ... **Req ID:** RQ183744 **Type of Requisition:** SCA **Clearance Level Must Be Able to Obtain:** Top Secret...how agencies operate. Our work depends on a Technical Help Desk Professional joining our team to… more
- TriTech Enterprise Systems, Inc. (Baltimore, MD)
- …of PC operating systems, eg, DOS, and Windows, as well as work on a help desk . Demonstrated ability to effectively communicate orally and in writing and to ... and procedures are followed. Preferred Experience: At least two ( 2 ) years of experience in the following technical areas:...Acrobat, Cisco VPN software and imaging software. + Senior level experience using service desk software (opening,… more
- ManTech (Glen Burnie, MD)
- …Currently, ManTech is seeking a motivated, career and customer-oriented **Senior** **Tier 1 Help Desk Support Services Specialist** to join our team in the ... + May provide training and guidance to more junior help desk personnel. + Provides resolutions to...tickets assigned. + Responsible for providing in-depth and high level , support to end-user community on hardware, software and… more
- M. C. Dean (Annapolis Junction, MD)
- ** Help Desk System Specialist - Annapolis Junction, MD** ID **12661** Location **Annapolis Junction, MD** Apply Now ... the world for the better. We are seeking a ** Help Desk System Specialist** to join our...procedures and results. + Helping define and create system level access management in accordance with the customer's standards.… more
- TAD PGS, Inc. (Laurel, MD)
- We have an outstanding Contract position for anITHelp Desk Technicianto join a leading Company located inLaurel, MD. 100% Onsite in Laurel, MD Office US Citizenship ... connectivity problems remotely in a call center or walkup desk ; + You will create, maintain, and modify user...or at least 4+ years of recent Enterprise Tier 2 IT related work experience + Must have at… more
- Koniag Government Services (Baltimore, MD)
- …, a Koniag Government Services Company, is seeking an experienced **Information Technology Help Desk Technician (ITSM Specialist 3)** with a **Public Trust ... School Diploma and/or related advanced training. + At least 2 years of experience in desktop and computer peripheral...in a professional office environment and has a noise level of mostly low to moderate. This role routinely… more
- TEKsystems (Halethorpe, MD)
- …handling, diagnosing, and resolving end user calls in a single point of contact help desk environment, and providing assistance to other members of the team. ... support, remote desktop, customer service oriented, customer experience, troubleshooting, Windows 10, Help desk support, Support, Service desk , Customer… more
- TEKsystems (Baltimore, MD)
- …handling, diagnosing, and resolving end user calls in a single point of contact help desk environment, and providing assistance to other members of the team. ... M-F 1-10 Skills: Service, Desk , Analyst Top Skills Details: Service, Desk ,Analyst Additional Skills & Qualifications: Phone/Email Experience Level : Expert … more
- Kaizen Approach, Inc (Annapolis Junction, MD)
- …+ Active TS/SCI clearance with Polygraph Certifications + DoD 8570.01-M compliance with IASAE Level 2 + CISSP Certification is required About Kaizen Approach We ... requirements definitions and analysis, and establish system security designs. You will help design, develop, implement and/or integrate IA and security systems, and… more
- Farfield Systems (Fort Meade, MD)
- …that are escalated beyond the ITSC area of responsibility. Must meet contract level requirements for appropriate position ( 5 years of related experience plus a ... additional years). In addition, position requires a minimum of 2 years of experience with background in Microsoft Office...in compliance with the requirements of the DoD 8570 Information Assurance Category IAT Level I.) . Powered by… more
- Vaco (Annapolis, MD)
- …been repeatedly recognized as a top performer by KLAS in multiple categories, including # 2 Best in KLAS: Partial IT Outsourcing (renamed Managed IT Services in 2023) ... Services Firm in 2020. For more information, visit pivotpointconsulting.com. **Description:** The Level 1 Call Center Agent will be responsible to support customers… more
- Erickson Living (Baltimore, MD)
- …are hiring an IT Service Desk Analyst to provide 1st and some 2nd level support for all IT-supported systems and technologies. They serve as the first point of ... issues into a ticket tracking application + Provide 1st level (and some 2nd level ) technical support...process **What you will need:** + A minimum of 2 years of relevant IT experience or related computer… more
- Jovian Concepts, Inc. (Annapolis Junction, MD)
- …all of the client/server/storage/network devices, mobile devices, etc. + Provides Tier 1 ( Help Desk ) and Tier 2 (Escalation) problem identification, ... Puppet, NIFI, STE/STN tools LatteArt , and Nessus. The Level 2 System Administrator (SA) shall possess...accessing and using IT systems. + Provide Tier 1 ( Help Desk ) and Tier 2 … more
- DarkStar Intelligence LLC (Annapolis Junction, MD)
- …all of the client/server/storage/network devices, mobile devices, etc. + Provide Tier 1 ( Help Desk ) and Tier 2 (Escalation) problem identification, diagnosis ... System Administrator Level 2 Position Summary DarkStar Intelligence...to improve reliability and performance. + Provide Tier 1 ( Help Desk ) problem identification, diagnosis and resolution… more
- Ops Tech Alliance (Fort Meade, MD)
- System Administrator Level 2 (Fort Meade, MD) **System...right position for you. **Responsibilities** + Provide Tier 1 ( Help Desk ) and Tier 2 ... Administrator Level 2 ** TS/SCI & Full Scope Poly Required OTA is seeking System Administrators to provide support for implementation, troubleshooting and… more