- TEKsystems (Halethorpe, MD)
- …support , remote desktop, customer service oriented, customer experience, troubleshooting, Windows 10, Help desk support , Support , Service ... support ,remote desktop,customer service oriented,customer experience,troubleshooting,Windows 10, Help desk support , Support , Service… more
- TEKsystems (Halethorpe, MD)
- …2. Microsoft Word 3. Connection issues Work Schedule: 8am - 5pm Skills: Help desk , Customer service , Technical support , Service desk , ... itsm, healthcare support , Password reset, servicenow Top Skills Details: Help desk ,Customer service ,Technical support , Service desk… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …**Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Customer Service ,Technical Support ,Troubleshooting **Certifications:** ... * Supervises help desk operations at the shift or small help desk level. Supervises non-exempt support staff. WHAT YOU'LL NEED TO SUCCEED: *… more
- General Dynamics Information Technology (Annapolis, MD)
- …Required:** None **Job Family:** Help Desk **Skills:** Customer Service , Help Desk Support ,Troubleshooting **Certifications:** Security+, CE - ... of related experience **US Citizenship Required:** Yes **Job Description:** Help Desk Technician III - MIDS -...TECHNICIAN III WILL MAKE AN IMPACT * Provides technical support and troubleshooting to network, desktop, and/or systems hardware… more
- Sedgwick (Hunt Valley, MD)
- …or external customers as needed. **QUALIFICATIONS** Six (6) years of Help Desk or technical support service experience or equivalent combination of ... an opportunity to do something meaningful, each and every day. It's having support for your mental, physical, financial and professional needs. It means sharpening… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …Polygraph **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Customer Service ,People Management,Technical Support ... desk operations at the shift or small help desk level. Supervises non-exempt support...and assist other functions of the service desk as needed. * Analyzes help … more
- ManTech (Glen Burnie, MD)
- …Currently, ManTech is seeking a motivated, career and customer-oriented **Journeyman** **Tier 1 Help Desk Support Services Specialist** to join our team ... users. If unable to diagnose problem, will work with Help Desk Management to diagnose and resolve...of tickets assigned. + Providing phone, email, chat, and Service - Desk support for end users… more
- ManTech (Glen Burnie, MD)
- …for advancement. Currently, ManTech is seeking a motivated, career and customer-oriented **Tier 1 Help Desk Support Services SME** to join our team in ... the Herndon, VA. This position supports a 24/7/365 service center. You will have the option of 2nd...+ May provide training and guidance to more junior help desk personnel. + Provides resolutions to… more
- COMSO, Inc (Fort Meade, MD)
- …. + Work with a small team providing service availability monitoring and help desk support for internet-like collaboration services hosted on a ... week, 10 hour a day Shift (0600 - 2200) Help Desk support as defined...and status monitoring, and taking appropriate measures when a service outage occurs. Utilize SOPs to perform basic troubleshooting… more
- General Dynamics Information Technology (Beltsville, MD)
- …of improving how agencies operate. Our work depends on a Technical Help Desk Professional joining our team to support Department of State (DoS) activities at ... **Public Trust/Other Required:** None **Job Family:** SCA **Skills:** Problem Resolution, Service Desk (Inactive),Technical Helpdesk **Experience:** 5 + years… more
- DCCA (Ellicott City, MD)
- …(Major duties and responsibilities): . Help Desk Specialist . Provide Tier 1 help desk support by phone and email . Provide general technical ... Help Desk Analyst Location Ellicott City,...large. Growth Opportunities: DCCA makes it a priority to help you grow and support your career… more
- William C Brown Inc (Bowie, MD)
- …Support . + Resolve customer inquiries within a timely manner as stated in the Help Desk Service /Operating Level Agreement. + Provide triage activities to ... Computer Center) We are currently seeking a Tier-1 Level Service Desk Analyst to support ...standard operating procedures. + Provide courteous, professional, quality customer service via the Help Desk .… more
- Koniag Government Services (Baltimore, MD)
- …**Tuknik Government Services,** a Koniag Government Services company, is seeking a Tier I Help Desk Analyst that is able to obtain a Public Trust clearance ... paid holidays, three weeks paid time off, and more. ** Help Desk ** Tuknik Government Services, LLC (TGS)...at least one of the following certifications: HDI Customer Service Representative, HDI Desktop Support Technician or… more
- TriTech Enterprise Systems, Inc. (Baltimore, MD)
- …Acrobat, Cisco VPN software and imaging software. + Senior level experience using service desk software (opening, documenting, closing, follow up on service ... Inc. (TriTech) is seeking several 'Senior Helpdesk Specialists' to support the Maryland Department of Transportation (MDOT), State Highway...DOS, and Windows, as well as work on a help desk . Demonstrated ability to effectively communicate… more
- Koniag Government Services (Baltimore, MD)
- …, a Koniag Government Services Company, is seeking an experienced **Information Technology Help Desk Technician (ITSM Specialist 3)** with a **Public Trust ... Clearance** to support TGS and our government customer in Baltimore, MD....to resolve an issue are completely documented in the service tickets. **Work Experience, Knowledge, Skills & Abilities:** +… more
- Anywhere Real Estate (Baltimore, MD)
- … Support /Front Desk_** . Anywhere Integrated Services is a full- service title, settlement, underwriting and vendor management services company serving real ... of residential and commercial real estate transactions. **The Escrow Support /Front Desk is responsible for:** + All...Assisting Escrow teams with whatever is needed **Truly Remarkable Service :** + We are looking for a friendly, outgoing,… more
- Wegmans (Owings Mills, MD)
- …ready to collaborate, develop and be leaders. As an hourly leader at our Customer Service Desk , you'll join a dynamic retail environment that's growing, with new ... the most knowledgeable and passionate people are working to help our customers have the best possible experience in...for you! What will I do? + Provide incredible service to customers and work hands-on with employees; operate… more
- TEKsystems (Halethorpe, MD)
- …handling, diagnosing, and resolving end user calls in a single point of contact help desk environment, and providing assistance to other members of the team. ... system, Active Directory, Office 365, VPN, remote tools, Citrix, customer service , phone support Additional Skills & Qualifications: Phone/email handling,… more
- Farfield Systems (Fort Meade, MD)
- …on building a Team where each employee is a valued member. Farfield provides support to multiple agencies across the United States Government in many locations. That ... Monday thru Friday 10am-6pm + Responds to internal and external IT Service Requests for IT service on both Unix and NT servers. Provides user notification of… more
- Farfield Systems (Fort Meade, MD)
- …on building a Team where each employee is a valued member. Farfield provides support to multiple agencies across the United States Government in many locations. That ... (Monday thru Friday 10am-6pm) Responds to internal and external IT Service Requests for IT service on both Unix and NT servers. Provides user notification of… more