- Kaizen Approach, Inc (Annapolis Junction, MD)
- We are currently looking to hire an experienced Help Desk Specialist to provide 24x7 Help Desk support as defined by first response/Tier 1/Level 1 ... status reports + Experience in creating Help Desk tickets in the designated ticket tracking system...process improvement + Experience in creating Help Desk tickets in the designated ticket tracking system… more
- M. C. Dean (Annapolis Junction, MD)
- ** Help Desk System Specialist - Annapolis Junction,...a ** Help Desk System Specialist ** to join our **Security and Electronic Systems ... or + Bachelor's Degree and 2 Years of Relevant Experience + Relevant Experience: + Help Desk Support Functions with a Combination of Phone and Desktop Support is… more
- ManTech (Glen Burnie, MD)
- …Currently, ManTech is seeking a motivated, career and customer-oriented **Journeyman** **Tier 1 Help Desk Support Services Specialist ** to join our team ... users. If unable to diagnose problem, will work with Help Desk Management to diagnose and resolve...and off-site. + Documenting customer requests in call tracking system and recording the action(s) taken and follow up… more
- Kaizen Approach, Inc (Annapolis Junction, MD)
- …and verify system security requirements definitions and analysis, and establish system security designs. You will help design, develop, implement and/or ... integrate IA and security systems , and system components including those for networking, computing, and enclave environments to include those with multiple… more
- DCCA (Ellicott City, MD)
- …people first mentality and a dedication to excellence. Key Task (Major duties and responsibilities): . Help Desk Specialist . Provide Tier 1 help desk ... Help Desk Analyst Location Ellicott City,... Help Desk Analyst Location Ellicott City, MD Job Code...Spanish . Knowledge in Window 10 and 11 Operating Systems . Original and innovative problem-solving skills . Exceptional… more
- Koniag Government Services (Baltimore, MD)
- …, a Koniag Government Services Company, is seeking an experienced **Information Technology Help Desk Technician (ITSM Specialist 3)** with a **Public ... and hardware issues, meeting customer needs to use agency systems and/or maintain connection, usage, or physical set-ups of...day, apprise management immediately and update the problem tracking system with all actions taken within one hour of… more
- Rocket Software (Annapolis, MD)
- …people truly BELIEVE in what they're doing!** **Job Description Summary:** The Deal Desk Specialist position supports the sales teams throughout the sales cycle ... governance for sales transactions. The role is designed to help sales maximize revenues and gain approvals on sales...zones. **Qualifications:** + At least 3 years of Deal Desk , Contracts, Sales or Sales Operations experience in software… more
- MAG (Hanover, MD)
- …+ Perform troubleshooting of server, network, desktop and software configurations + Performs Help Desk actions - support existing staff in troubleshooting ... **Position Summary** MAG Aerospace is seeking an experienced System Administrator/IT Specialist who will be responsible for day to day operational IT support… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …Obtain:** Top Secret SCI + Polygraph **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Computer Repairs, Help Desk ... career in enterprise IT means connecting and enhancing the systems that matter most. At GDIT you'll be at...people are our differentiator. As an Information Technology Support Specialist you will help ensure today is… more
- Link Solutions Inc (Edgewood, MD)
- …(willing to sponsor the right candidate). + Minimum One (1+) years or more of IT/ Help Desk or customer service directly related experience. + IAT Level I ... for Services and Development. Link Solutions, Inc. is seeking a Computer User Support Specialist (Associate-Level) to join our team in Edgewood, MD. + Must be a US… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- … Specialist At GDIT, people are our differentiator. As a Unified Communications Specialist you will help ensure today is safe and tomorrow is smarter. ... Our work depends on Communications Specialist Advisor joining our team. HOW...Chat, physical and virtual infrastructure. * Installation of operating system and security patches. * Assessing the applicability of… more
- Cayuse Holdings (Annapolis, MD)
- …for PC, server, mainframe applications, and hardware. Handles problems that the first tier help desk support is unable to resolve. May interact with network ... quality outcomes. **Primary Focus** The Journeyman Computer User Support Specialist will support the US Army Corps of Engineers...services, software systems engineering, and/or applications development to restore service and/or… more
- Sedgwick (Hunt Valley, MD)
- …to internal or external customers as needed. **QUALIFICATIONS** Six (6) years of Help Desk or technical support service experience or equivalent combination of ... Specialist **PRIMARY PURPOSE** : To serve as a system support quality assurance lead with the responsibility of...issues as needed. + Maintains intimate knowledge of claim systems , adjuster job functions and company workflow and processes… more
- Synergy ECP (Annapolis, MD)
- …and maintenance of Crestron based AV/MM systems . + Provide Tier 1 ( Help Desk ) problem identification, diagnosis and resolution of problems. + Manage the ... microphone systems and configurations. + Design and installation of audio support systems . + System integration. + Custom fabrication of parts and cables. +… more
- Leidos (Annapolis Junction, MD)
- …and maintenance of Crestron based AV/MM systems . + Provide Tier 1 ( Help Desk ) problem identification, diagnosis and resolution of problems. + Manage the ... Prepare operational guides. + Train Government customers in proper use of AV/MM systems . + Provide system programming to support implementation, troubleshooting… more
- Leidos (Annapolis Junction, MD)
- …**Preferred Qualifications:** + Experience working in an Agile development environment. + System Administration experience, help desk , or hands-on experience ... software, and software license information for a large, complex hardware/software system consisting of multiple geographically distributed systems and diverse… more
- Leidos (Odenton, MD)
- …network related issues as well as maintain the integrity of the Site domain + Perform help desk support of IT systems + Provide first-level contact with ... installation, integration, maintenance testing, operational integrity, or management of networked systems used for the transmission of information in voice, data, or… more
- Erickson Living (Baltimore, MD)
- …assigned business line. + Provide exceptional customer service in partnership with our A/R Help Desk team. + Conduct admissions and census review to ensure ... related field of study + Knowledge of Vision or other medical practice management systems + Current Certified Revenue Cycle Specialist (CRCS-I) from the American… more