- General Dynamics Information Technology (Annapolis Junction, MD)
- …1 + years of related experience **US Citizenship Required:** Yes **Job Description:** Help Desk Technician Transform technology into opportunity as a ... Help Desk Technician II with GDIT. A career... Help Desk Technician II with GDIT. A career in enterprise IT...experience that allows them to see their impact every day . We create opportunities for our people to lead… more
- Koniag Government Services (Baltimore, MD)
- …, a Koniag Government Services Company, is seeking an experienced **Information Technology Help Desk Technician (ITSM Specialist 3)** with a **Public ... notified until resolved. If unable to resolve the issue within the same day , apprise management immediately and update the problem tracking system with all actions… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …to Obtain:** Top Secret SCI + Polygraph **Job Family:** Help Desk **Skills:** Computer Hardware,Technical Support,Troubleshooting **Certifications:** Security+, ... an unparalleled work experience that allows them to see their impact every day . We create opportunities for our people to lead and learn simultaneously. From… more
- GovCIO (Hanover, MD)
- …years of working in a cloud environment + 1 year or more of Service desk experience + Information Assurance Technician Level II or greater (Security+ or ... GovCIO is currently hiring for Operations Cloud Application Service Desk SME to Support DOD Cloud applications in Operations...and implement changes to procedures. Consults with support teams, help desks, customers and other technical staff in the… more
- IHG (Fort George G Meade, MD)
- …one of our hotels, they walk into a genuinely memorable experience. As a Front Desk Agent, you'll not only be the person they rely on to handle transactions, offer ... and concerns. Be a trusted contact for all guests. Help them with anything from bill issues to local...Always know what events and activities are on the day 's schedule. Jump into other ad-hoc duties when your… more
- GovCIO (Annapolis, MD)
- **Overview** GovCIO is currently hiring fora Service Desk Administratorto provide user support and customer service on government customer computer applications and ... + Contributes knowledge and updated information to maintain the Service Desk SOPs (Standard Operating Procedures), Knowledge Base Articles (KBs), and Training… more
- TEKsystems (Halethorpe, MD)
- …handling, diagnosing, and resolving end user calls in a single point of contact help desk environment, and providing assistance to other members of the team. ... Description: Our client is looking to hire a Helpdesk Technician . The daily responsibilities include logging, tracking and resolving an average of 40 to 50 customer… more
- Competitive Range Solutions, LLC (Fort Meade, MD)
- …and deploy complex, IT-enabled, and mission-essential capabilities. Our goal is to help you develop and expand your professional capabilities while working on ... and experienced Tier II Helpdesk Lead/Central Area Business (CAB) Manager for Tech Control to assist in directing and managing the program's executive support… more
- Oshkosh Corporation (Annapolis, MD)
- …Anywhere in the east or west coast regions (2 openings) The Senior Service Technician - Customer Support will assist internal and external customers by phone, email ... $40 - $65 (an extra $5 - $8/hour) a day when you travel. **YOUR IMPACT** + Support customers...customers and other departments. + Lead training sessions to help customers get the most out of their equipment.… more
- Belay Technologies (Annapolis Junction, MD)
- …all of the client/server/storage/network devices, mobile devices, etc. Provides Tier 1 ( Help Desk ) and Tier 2 (Escalation) problem identification, diagnosis and ... to these systems. Provides support to IT systems including day -to- day operations, monitoring and problem resolution for...and operation of IT systems + Provides Tier 1 ( Help Desk ) problem identification, diagnosis and resolution… more
- GovCIO (Hanover, MD)
- …methods supporting network/system operations and implement changes to procedures. As Tier II help desk , works customer tickets and works with customers and ... help with metrics, knowledge based articles, and Service Desk standard operating procedures. + Works tickets to maintain...cloud environment + 1 year or more of Service desk experience + Information Assurance Technician Level… more
- Competitive Range Solutions, LLC (Fort Meade, MD)
- …email communication for message coordination. + Manage the Technical Control Facility Service Desk , ensuring completion of tasks related to day -to- day ... and deploy complex, IT-enabled, and mission-essential capabilities. Our goal is to help you develop and expand your professional capabilities while working on… more
- Belay Technologies (Annapolis Junction, MD)
- …activities of configuration and operation of IT systems + Provides Tier 1 ( Help Desk ) problem identification, diagnosis and resolution of problems + Provide ... IT systems + Provides support to IT systems including day -to- day operations, monitoring and problem resolution for...client/server/storage/network devices, mobile devices, etc. + Provides Tier 1 ( Help Desk ) and Tier 2 (Escalation) problem… more
- CACI International (Annapolis Junction, MD)
- …STE/STN compliance requirements to servers and network devices. + Provide Tier 1 ( Help Desk ) problem identification, diagnosis and resolution of problems + ... accessing and using IT systems + Provide Tier 1 ( Help Desk ) and Tier 2 (Escalation) problem...of problems + Provide support to IT systems including day -to- day operations, monitoring and problem resolution for… more
- Belay Technologies (Laurel, MD)
- …daily activities of configuration and operation of IT Systems + Provide Tier 1 ( Help Desk ) problem identification, diagnosis and resolution of problems + Provide ... engineers, systems engineers, systems administrators, database engineers and other tech services. Perks and Benefits: + 8 weeks paid...program + 10% matching in 401(k) contributions vested on day one + $5,000 annual training/tuition + Student Loan… more
- Farfield Systems (Elkridge, MD)
- …all of the client/server/storage/network devices, mobile devices, etc. Provides Tier 1 ( Help Desk ) and Tier 2 (Escalation) problem identification, diagnosis and ... to these systems. Provides support to IT systems including day -to- day operations, monitoring and problem resolution for...network design, security, and automation. + Experience with DevOps tech stacks and modern CM and CI/CD tools (especially… more
- Ops Tech Alliance (Fort Meade, MD)
- …this could be the right position for you. **Responsibilities** + Provide Tier 1 ( Help Desk ) and Tier 2 (Escalation) + Provide identification, diagnosis and ... Technology (IT) systems. Our System Administrators will manage IT systems including day -to- day operations, monitoring and problem resolution for all of the… more
- Belay Technologies (Annapolis Junction, MD)
- …planned and unplanned outage coordination + Triage, track, collaborate on and facilitate Help Desk tickets + Familiarity with Docker and Kubernete Desired ... through Belay's volunteer program + 10% matching in 401(k) contributions vested on day one + $5,000 annual training/tuition + Student Loan Repayment Program + 100%… more