- CVS Health (Annapolis, MD)
- …Conduct, Disciplinary Guidelines. **Required Qualifications** - 4 years experience with member/ call center environment. - 2 years leading member/customer service ... Anchored in our brand - with heart at its center - our purpose sends a personal message that...motivates, evaluates and coaches staff on work procedures, proper call handling and teamwork delivering excellent customer service. Is… more
- Humana (Annapolis, MD)
- …or C#, JAVA (script), Python, R, SAS, SPSS, QlikView, Hadoop, and/or SQL + Call Center experience + CRM platform experience **Additional Information** + As part ... forward to next round of interviews. This is a remote role - #LI- Remote **Scheduled Weekly Hours**...a better quality of life for people with Medicare, Medicaid , families, individuals, military service personnel, and communities at… more
- Humana (Annapolis, MD)
- …put health first** Do you have a passion for self-service, shift left, first call resolution (FCR), knowledge, automation, and innovation? Have you led a broad range ... with IT Service Management (ITSM) practices, ServiceNow product owners, Customer Experience Center Platform team (contact center ), and other product teams as… more
- Evolent (Annapolis, MD)
- …capability at their home: High speed internet over 10 Mbps and, specifically for all call center employees, the ability to plug in directly to the home internet ... + Understanding of regulatory framework for utilization management in Medicare, Medicaid , and Commercial contexts + 5+ years leading utilization management program… more
- Huntington Ingalls Industries (Woodlawn, MD)
- …responses for the Director of the Division of Strategic Information (DSI) in the Center for Medicare and Medicaid Services (CMS) effort. This individual will ... counterintelligence analysts and personnel conducting work in an on-site, remote , or hybrid mix; Ability to foster teamwork and...to from this email address. Additionally, you may also call ### for assistance. Press #3 for HII Mission… more