- Hilton (Annapolis, MD)
- …Care Team that is revolutionizing human hospitality in a digital world\. As Senior Manager on the Customer Excellence Team, you will strive to provide ... guest with whom you interact\. Reporting to the Director Customer Excellence , you will work across multiple...Reservations and Customer Care \(HRCC\) organization\. The Senior Manager will collaborate with other project… more
- Philips (Baltimore, MD)
- ** Senior Customer Project Manager ** The Senior Customer Project Manager is responsible for leading and delivering complex, enterprise-wide ... and quality standards. This role manages cross-functional teams, drives operational excellence , and ensures successful integration of products and solutions across… more
- Cornerstone onDemand (Baltimore, MD)
- **About the Role:** As a Senior Customer Support Manager , you will lead a high-performing team responsible for delivering "white-glove," proactive support ... enterprise SaaS customers. Your emphasis will be on operational excellence , leveraging advanced customer support tools and...will be on operational excellence , leveraging advanced customer support tools and data analysis to drive strategic… more
- Coinbase (Annapolis, MD)
- …and fully supported. * *Team*- We're looking for a Senior Engineering Manager to lead our Customer Engagement & Experience (CEE) Platforms team, which ... teams to leverage LLMs, workflow automation, and predictive systems that enhance customer interactions. * Drive operational excellence through effective incident… more
- Navient (Annapolis, MD)
- …about our mission, read more below, and let's build something great together! **The Senior Lifecycle Marketing Manager position will report to the Director of ... Performance Marketing.** **As the Senior Lifecycle Marketing Manager , you will:** +...lifecycle marketing through new channels and capabilities. + Own customer journey development, including strategy, creative briefing, audience segmentation,… more
- CBRE (Annapolis, MD)
- Senior Transaction Manager Job ID 246578 Posted 12-Nov-2025 Service line Advisory Segment Role type Full-time Areas of Interest Transaction Management ... States of America **About the Role:** As a CBRE Senior Transaction Manager , you will be responsible...different point of view. + Impact the achievement of customer , operational, project, or service objectives across multi-discipline teams.… more
- Ricoh Americas Corporation (Baltimore, MD)
- ** Senior Services Operations Manager , Managed Services-Legal** **Overview** The Senior Services Operations Manager serves as the primary operational ... concept through account management and retention. Responsibilities include proactive customer communication, P&L reconciliation, strategic implementation, employee relations, and… more
- Stanley Black and Decker (Towson, MD)
- …excellence . Be part of a legacy-and help us build what's next. The Global Brand Senior Manager will play a pivotal role in shaping and assisting in executing ... purpose and integrity. People with a relentless pursuit of excellence . People who care about making things better For...landscapes, and consumer insights across regions. The Global Brand Senior Manager will influence and align regional… more
- Oracle (Annapolis, MD)
- **Job Description** **Why Oracle - Leading the Way in Project Control Excellence :** Senior Manager role offers a unique opportunity to lead and transform the ... standards. With a focus on people leadership, executive engagement, and process optimization, the Senior Manager of Project Control will play a pivotal role in… more
- Oracle (Annapolis, MD)
- **Job Description** As a Senior Principal Technical Program Manager on the Oracle Cloud Infrastructure Multicloud team, you will own the execution of OCI ... 4. Ensure product and service release quality is consistent with Oracle customer experience and operational excellence standards. 5. Ensure resource requirements… more
- Capital One (Annapolis, MD)
- Senior Manager , Digital Content Strategy & Organic Growth - Capital One Software (Remote) Ever since our first credit card customer in 1994, Capital One has ... engage with our data and cloud solutions. As the Senior Manager , Digital Content Strategy & Organic...and compelling for humans. You will blend on-site content excellence with off-site visibility strategies to drive high-intent, qualified… more
- Deloitte (Baltimore, MD)
- ServiceNow Senior Manager Our ServiceNow team works with clients to transform their technology services and operations. We partner with CIOs, tech executives, ... and service owners (HR, IT, Customer , Field Service, Project Portfolio Management) and their teams...of technology service delivery teams. Responsibilities As a Deloitte Senior Manager , you will have the opportunity… more
- Otsuka America Pharmaceutical Inc. (Annapolis, MD)
- The Senior Manager , External Engagement Strategic Planning will play a critical role in shaping and executing strategic initiatives that enhance the impact of ... priorities + Offer strategic planning support, analytics tools, and guidance on process excellence techniques for External Engagement & Field Excellence , as well… more
- Western Digital (Annapolis, MD)
- …Together, we're the next BIG thing in data. **Job Description** **Role Overview** The Senior Manager , Logistics & Global Control Tower is a strategic leader ... optimize cost and service levels. The position drives operational excellence , digital transformation, and continuous improvement, leading a geographically… more
- Capital One (Annapolis, MD)
- Senior Manager , Product Management (Enterprise Website) - Capital One Software (Remote) Ever since our first credit card customer in 1994, Capital One has ... engage with our data and cloud solutions. As the Senior Manager , Product Management for our enterprise...champion a seamless digital experience that spans the entire customer lifecycle, from the buyer's journey (lead generation) through… more
- Autodesk (Annapolis, MD)
- **Job Requisition ID #** 25WD93127 **Position Overview** As the Sr. Manager , Business of the Process Excellence team, you will play a pivotal role in shaping and ... automation to elevate our operational performance and deliver exceptional customer experiences. You will report to the Head of...process design + Serve as an executive-level liaison with senior global leaders to champion process excellence … more
- Philips (Baltimore, MD)
- ** Senior Manager , Clinical Adoption.** Lead and elevate the delivery of large-scale Enterprise Imaging service solutions that drive clinical excellence , ... service solution projects, ensuring alignment with strategic goals, timelines, and customer expectations. + Drive operational excellence through process… more
- Oracle (Annapolis, MD)
- **Job Description** As a Senior Software Development Manager within the Networking organization, you will spearhead the development of innovative services in the ... You will assemble and lead a team that combines software engineering excellence with network control expertise, collaborating with senior technical leaders… more
- Oracle (Annapolis, MD)
- …seeking a Program Manager with a strong passion for supply chain excellence to lead our Rack Ingestion Program, supporting OCI's rapid growth through scalable ... Oracle Cloud Infrastructure The ideal candidate thrives in ambiguity, is intensely customer -focused, and has a passion for operational excellence . You'll need… more
- BD (Becton, Dickinson and Company) (Sparks, MD)
- …strong track record of ambition and dedication to join our team as the US Senior Manager within our microbiology business. This is a unique opportunity to ... that is dedicated to improving healthcare outcomes. **As the Senior Manager , you will** be responsible for...market penetration and category share. + Leverage market and customer insights to define the US Region market strategy,… more