- Lockheed Martin (Hanover, MD)
- …and degradation problem identification, diagnosis and resolution of problems \- Provide technical support to software development and integration efforts in the ... are:** The program is on fire for cyber\. In support of our customer, members of the team are...development, operational, test, and lab systems and products\. Provide technical and engineering third tier services to… more
- Link Solutions Inc (Edgewood, MD)
- …ML3 for Services and Development. Link Solutions, Inc. is seeking a Computer User Support Specialist (Associate-Level) to join our team in Edgewood, MD. + Must ... a US Citizen + Non-Remote (relocation incentive available) The Computer User Support Specialist (Associate-Level) will be responsible for collaborating with… more
- Synergy ECP (Annapolis Junction, MD)
- …Description SynergyECP has an opening for an IT Field Support Specialist to support our end-user community by providing Tier 2 and Tier 3 on-site and ... IT Field Support Specialist Annapolis Junction, MD (http://maps.google.com/maps?q=Annapolis+Junction+MD)… more
- Cayuse Holdings (Annapolis, MD)
- …Values of Cayuse. **Responsibilities** **Job Responsibilities** + Journeyman Computer User Support Specialist performs technical , operational, and training ... of quality outcomes. **Primary Focus** The Journeyman Computer User Support Specialist will support the...the US Army Corps of Engineers RITS Program. Provides second- tier support to end-users for PC, server,… more
- Kaizen Approach, Inc (Linthicum, MD)
- …very mission-focused customer. In this role you will provide Tier 1 support to end users by utilizing various technical directories and virtual applications. ... and GOTS applications + Experience providing Tier 1 or Tier 2 Help Desk support + Experience troubleshooting through technical directories and virtual… more
- TriTech Enterprise Systems, Inc. (Baltimore, MD)
- …service desk Maximo queue. Troubleshoot with end-user, triage service tickets, and route to appropriate Tier 2 and Tier 3 support . + Document and communicate ... Inc. (TriTech) is seeking several 'Junior Helpdesk Specialists' to support the Maryland Department of Transportation (MDOT), State Highway...closing of tickets. + Assist in enhancing documentation for Tier 2 and Tier 3 routing. +… more
- Kaizen Approach, Inc (Annapolis Junction, MD)
- …looking to hire an experienced Help Desk Specialist to provide 24x7 Help Desk support as defined by first response/ Tier 1/Level 1 support . You will ... work aids to resolve tickets at lowest level of support + Experience in receiving, triage and route tickets...+ Experience in receiving, triage and route tickets to Tier 2 Help Desk according and compile and organize… more
- Baltimore City Community College (Baltimore, MD)
- …a member of the Client Services Group, this position provides intermediate level technical assistance and support of audio/visual needs in accordance with ... technology as well as BCCC's policies and procedures. IT Specialist I Helpdesk responds to, coordinates and resolves IT...weekly and monthly. + Identify, research, and resolve IT technical problems. Assist Tier II to setup… more
- Johnson, Mirmiran, and Thompson Inc. (Hunt Valley, MD)
- …initiate CADD software, related hardware, and any other corresponding CADD assets. + Provide tier 2 on-call technical support + Assist with enforcement of ... CADD standards regarding layering, dimensioning, text annotations, BIM\CIM, and other aspects of CADD usage. + Assist with training sessions and teaching materials for propagating CADD knowledge throughout the organization. Nonessential functions and… more
- Defense Media Activity (Fort Meade, MD)
- …of the Department of Defense," dated December 22, 2023. As a SUPERVISORY IT SPECIALIST (ENTARCH) at the GS-2210-14 some of your typical work assignments may include: ... Networks teams within the MS Component to ensure that recommendations for technical direction align with the organization's enterprise architecture and takes future… more
- Public Consulting Group (Annapolis, MD)
- …**Overall Responsibilities** We are currently seeking the services of full-time Implementation Specialist to support our System Integration projects. If you are ... evaluate and document customer use cases and business process. * Create technical documentation for reference and reporting. * Understand low code platforms, and… more
- Cardinal Health (Annapolis, MD)
- …loyalty, sales growth and improved profitability. **_Job Summary_** The Sr Specialist , Product and Solutions Marketing plans and coordinates the logistics of ... + Lead contact for escalated customer calls and requests ( tier 3) regardless of assigned region. + Analyze customers...of the customer, the ISF, and the Managed Care Support Team including conducting regular webinar trainings. + Analyze… more
- Kiewit (Baltimore, MD)
- …Transportation **Employment Type:** Full Time **Position Overview** As a Quality Specialist for Kiewit, you will be responsible for administering Kiewit's quality ... and Test Plans (ITPs), checklists, and other documentation for the project. + Support the project team in the development and implementation of project quality plans… more
- DCCA (Ellicott City, MD)
- …excellence. Key Task (Major duties and responsibilities): . Help Desk Specialist . Provide Tier 1 help desk support by phone and email . Provide general ... technical support . Gather call metrics and provide reporting . Escalate to Tier 2 or other partners as required . Install desktop hardware and software .… more
- Lumen (Annapolis, MD)
- …People power progress. Lumen's commitment to workplace inclusion and employee support shines bright. We've made the Newsweek 2024 Greatest Workplaces for ... overall across all industries in The American Opportunity Index. We're looking for top- tier talent and offer the flexibility you need to thrive and deliver lasting… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …Required:** None **Job Family:** Systems Specialist **Skills:** Remote Access,Remote Support , Technical Support **Certifications:** Comp TIA Security - ... At GDIT, people are our differentiator. As a System Specialist Sr. you will help ensure today is safe...gather information about problems * Will interface with our Tier 2 technical support team… more
- Synergy ECP (Annapolis, MD)
- …wired/wireless microphone systems and configurations. + Design and installation of audio support systems. + System integration. + Custom fabrication of parts and ... the last nine (9) years. Requirements Requires a Bachelors degree in a technical discipline form an accredited college or university. Four (4) years of additional… more
- Leidos (Annapolis Junction, MD)
- …Management, Operations, and Sustainment activities. The team will provide 24x7x365 support to multiple Operations Teams and will feature 1st/2nd/3rd Party Partner ... in proper use of AV/MM systems. + Provide system programming to support implementation, troubleshooting and maintenance of Crestron based AV/MM systems. + Provide… more
- Teradata (Annapolis, MD)
- …**What You'll Do** An exciting opportunity to join Teradata's Premier and Strategic tier customer account teams as a Senior Account Executive. To be successful, you ... need to be an adept communicator, capable of engaging in business and technical conversations at multiple levels of the client organization. If you enjoy digging… more