- TriTech Enterprise Systems, Inc. (Baltimore, MD)
- …3 routing. + Develop and maintain or assist in the development and maintenance of Tier 1 documentation including a knowledge base. + Attend staff meetings, as ... TriTech Enterprise Systems Inc. (TriTech) is seeking several 'Junior Helpdesk Specialists' to support the Maryland Department of Transportation (MDOT), State Highway… more
- Insight Global (Windsor Mill, MD)
- Job Description Manage the ticket queues for the Tier 1 and Tier 2 CCaaS (AWS Connect) application support team. Provide guidance and assistance to Tier ... recommendations on tasks that may be handled by the Tier 1 and Tier 2...https://insightglobal.com/workforce-privacy-policy/ . Skills and Requirements 3+ years of Help Desk/ Desktop support experience. 3 years of experience working with… more
- Orion Consortium (Annapolis Junction, MD)
- …required. Position Description: + Provides technical support and troubleshooting to network, desktop , and/or systems hardware and software + May coach and provide ... investigate causes, and recommend solutions + Provides remote support access through desktop mirroring and other remote access applications for worldwide sites +… more
- COMSO, Inc (Annapolis Junction, MD)
- …Software Applications + Microsoft Windows System Administration + Remote Desktop Administration + Technology Knowledge Primary Responsibilities: + Provides technical ... support and troubleshooting to network, desktop , and/or systems hardware and software + Applies basic...investigate, resolve, and follow-up on problems brought to the helpdesk by users of cloud infrastructure + Modifies, moves,… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …Support,Technical Support **Certifications:** Comp TIA Security - CompTIA **Experience:** 1 + years of related experience **US Citizenship Required:** Yes ... Field Technician * Provides technical support and troubleshooting to network, desktop , and/or systems hardware and software * Applies basic diagnostic techniques… more