- General Dynamics Information Technology (Annapolis Junction, MD)
- …5 + years of related experience **US Citizenship Required:** Yes **Job Description:** Digital Services Customer Facing Senior Manager Deliver ... simple solutions to complex problems as a Digital Services Customer ...management of customer - facing enterprise IT services . + Ensure service levels meet or… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …**Job Description:** SharePoint Software Developer We are seeking a highly skilled and experienced Digital Services Customer Facing Senior Manager to ... lead a team responsible for engineering and operationally managing customer - facing enterprise IT services . This critical role involves overseeing the… more
- CACI International (Annapolis Junction, MD)
- …Delivery Management:o Oversee the end-to-end delivery and operational management of customer - facing enterprise IT services .o Ensure service levels meet ... Global Enterprise Services program is seeking a ** Customer Facing Senior Manager** to support its...optimize service delivery, enhance efficiency, and improve customer satisfaction.o Collaborate with stakeholders to align digital… more
- COMSO, Inc (Annapolis Junction, MD)
- …end-to-end delivery and operational management of customer - facing enterprise IT services . + Ensure service levels meet or exceed agreed-upon metrics and ... Customer Facing Senior Manager (TS/SCI w/...customer satisfaction. + Collaborate with stakeholders to align digital services with business objectives and technological… more
- Orion Consortium (Annapolis Junction, MD)
- …end-to-end delivery and operational management of customer - facing enterprise IT services . + Ensure service levels meet or exceed agreed-upon metrics and ... improve customer satisfaction. + Collaborate with stakeholders to align digital services with business objectives and technological advancements. Technical… more
- Wolters Kluwer (Baltimore, MD)
- …+ Ability to understand and process technical detail and simplify this into customer facing messaging and illustrations. + Demonstrated ability to perform well ... deliver a successful P&L for the growing portfolio of Digital Lending SaaS products and services . Wolters...in customer - facing presentations and pitches. + Strong ability… more
- Cengage Group (Baltimore, MD)
- …Ensure correct digital product setup and fulfillment, focusing on enhancing the digital customer journey. + Obtain Root Cause Analysis for major technical ... outages and translate into customer facing documentation + Use administrative tools...technology company serving millions of learners, provides affordable, quality digital products and services that equip students… more
- BD (Becton, Dickinson and Company) (Sparks, MD)
- …Integrated Diagnostic Solutions business unit and report directly into the Associate Director, Digital & Creative Services . It will be driving the execution of ... **Job Description Summary** As Digital Content Manager, you are an experienced and...Support Platform Marketing Team needs for asset management of customer - facing and sales enablement content within Showpad,… more
- Iron Mountain (Annapolis, MD)
- …and a track record of delivering complex continuous improvement projects for customer facing operations. **Responsibilities** + Serve as a subject matter ... We provide expert, sustainable solutions in records and information management, digital transformation services , data centers, asset lifecycle management, and… more
- NiSUS Technologies Corporation (Annapolis Junction, MD)
- …end-to-end delivery and operational management of customer - facing enterprise IT services . + Ensure service levels meet or exceed agreed-upon metrics and ... improve customer satisfaction. + Collaborate with stakeholders to align digital services with business objectives and technological advancements. + Provide… more
- HealthEdge Software Inc (Annapolis, MD)
- …support forstate-of-the-arthealthcare applications. The ideal candidate will have experience providing customer facing support for enterprise SaaS solutions with ... range of technologies combined with deep knowledge ofHealthEdge'sproducts toprovideexceptional customer support. **The Product:** _With_ _HealthRules_ _Payer,_ our integrated… more
- Ford Motor Company (Annapolis, MD)
- …industry leadership and commitment to social responsibility. In this position Integrated Services creates and markets new customer experiences by integrating ... Blue, Model e and Ford Pro. These products and services will allow Ford's retail and commercial customers to...Ford is developing leadership at the forefront of connected, digital platforms that will revolutionize every aspect of how… more
- CDM Smith (Baltimore, MD)
- …primarily in support of military programs and civil infrastructure projects. As a global full- service firm, CDM Smith's has been serving USACE for over 30 years and ... Smith's core competencies with USACE priorities. As a Client Service Leader, you will work collaboratively within our federal... Leader, you will work collaboratively within our federal services team to develop business plans to solve USACE's… more
- Highmark Health (Annapolis, MD)
- …from brand + 1 year writing for mobile and web applications, preferably consumer facing **Preferred** + 1 year creating digital content in highly regulated ... establish and maintain copy excellence across our Highmark Health digital products and apps. In this role, you will...and reimagine how we do business to deliver superior customer experiences. + Foster collaboration by involving others as… more
- Deloitte (Baltimore, MD)
- …opportunity to problem solve and troubleshoot with clients and lead multiple tasks. The team Digital Customer Our Digital Customer team focuses on ... with leading-edge strategies, insights, experiences, and talent to enable outstanding customer service + Salesforce | Deloitte unleashes the powerful… more
- Constellation (Baltimore, MD)
- …in a customer facing role, such as sales, sales support, customer service , or account management experience, with an emphasis on outbound customer ... targeted customers to drive them to the Arise Energy digital customer acquisition platform. Responsibilities will include:...Arise Energy is a new and dynamic approach to customer acquisition and self- service energy purchasing. The… more
- Microsoft Corporation (Elkridge, MD)
- …Windows Server, and Azure ecosystem. + 4+ years experience in Federal Customer facing environments. **Other Requirements** The successful candidate must have ... environments, business needs, competitive landscape), and maps architecture and digital transformation solutions to customer /partner business outcomes. Acts… more
- Deloitte (Baltimore, MD)
- …support sales pursuit teams and participate in client presentations. The team Our Digital Customer team focuses on designing and implementing sales and ... with leading-edge strategies, insights, experiences, and talent to enable outstanding customer service + Salesforce | Deloitte unleashes the powerful… more
- Cengage Group (Baltimore, MD)
- …completion rates and obtain feedback from employers. + Participate in B2B customer - facing presentations to help drive program adoption, build confidence, comply ... global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills… more
- Palo Alto Networks (Baltimore, MD)
- …You evangelize our industry leadership in on-prem, cloud, and security operations services that establish PANW as your customer 's cybersecurity partner of ... your prospects and customers + Working closely with Professional Services , Customer Success and Specialist teams to...and gaining buy-in from key stakeholders, either in a customer - facing or internal role - prior experience… more