- TEKsystems (Halethorpe, MD)
- Our client is looking to hire a Helpdesk Analyst . The daily responsibilities include logging, tracking, and resolving an average of 25 to 30 customer interactions ... user calls in a single point of contact help desk environment, and providing assistance to other members of...most common calls are listed below: 1. Microsoft Outlook 2 . Active Directory Fileshares 3. VPN 4. Network Troubleshooting… more
- William C Brown Inc (Bowie, MD)
- …Tier 1 System Support Analyst is part of the Enterprise Operations Service Desk staff supporting the agency's systems, hybrid cloud infrastructure and its ... Service Desk Agent EOE Statement We... Service Desk Agent EOE Statement We are an equal...running Linux commands and working with Windows servers (> 2 years). + ITSM products (ie Remedy) CRQ/WO/INC/KMS management.… more
- TAD PGS, Inc. (Laurel, MD)
- …our team. Job Responsibilities: + Provide support for account administration requests via the Service Desk ticketing tool, phone, email, live agent and chat to ... have an outstanding Contract position for aJunior IT Help Desk Agentto join a leading Company located inLaurel, MD....duties, as assigned. Basic Hiring Criteria: + Must have 2 or more years Tier 2 Enterprise… more
- T. Rowe Price (Owings Mills, MD)
- …and internal risk management policies and practices. The team is broken down into 2 functions: Trade Desk Monitoring and Regulatory Filings. This position sits ... within the Trade Desk Monitoring team which plays a crucial role in...Charles River (CRD). The Legal Compliance Firm Ownership Senior Analyst collaborates with, and provides information to a diverse… more
- Johns Hopkins University (Baltimore, MD)
- The **Senior Technical Support Analyst ** assists clients experiencing procedural or operating difficulty with the use of desktop computing equipment, applications, ... computer hardware and software problems, resolving Level 1 and Level 2 issues directly. **_Specific duties & responsibilities:_** _Client Support and Consulting… more
- Belay Technologies (Annapolis Junction, MD)
- …keeping our troops safe. (U) The contract has a current opening for a Level 2 SIGINT Development (SIGDEV) Analyst . You will provide support to optimize and ... in 2021! Belay Technologies is seeking a Mid SIGDEV Analyst to join our intel team. Come join a...watch center supporting 24x7 operations. In this mission-essential help desk role, you will maintain the customer's computers and… more
- Lumen (Annapolis, MD)
- …connect the world and shape the future. **The Role** The Operations Technical Support 1 ( Service Desk Analyst ) is responsible for providing Tier 1 IT ... Service Desk Support in a customer focused, team oriented, support...mobile, security, and managed services technologies. + 1 - 2 years IT customer service experience or… more