- Insight Global (Windsor Mill, MD)
- Job Description * Provide Tier 2 support of the CCaaS (AWS Connect) application escalated by the Tier 1 support team. * Fill in the role as part of ... the Tier 1 support to provide ...https://insightglobal.com/workforce-privacy-policy/ . Skills and Requirements * Bachelors degree and 3 + years of Help Desk/Desktop support experience… more
- Insight Global (Windsor Mill, MD)
- …. Skills and Requirements - Bachelors degree and 3 years of experience providing Tier 1 IT support - 2 years of experience working with laptops running on ... month. The On-Site Helpdesk Analyst is responsible for providing Tier 1 support to customer service agents... to customer service agents that are using the CCaaS platform (Amazon Connect). Selected candidates will be taking… more