- Constellation (Baltimore, MD)
- …for developing and executing acquisition and retention strategies, managing third-party call center partner relationships, and ensuring alignment with our ... to enhance campaign effectiveness and develop or refine campaigns. + Third-Party Call Center Oversight- Oversee relationships with third-party call … more
- Lumen (Annapolis, MD)
- …motivate team of employees to consistently meet and/or exceed daily, weekly and monthly + call center objectives. + Clearly communicate call center and ... assigned projects + Successfully manage competing priorities + Perform Quality Assurance Observations for team members and...starter, able to work effectively in a fast paced call center environment + Strong knowledge of… more
- ITW (Dundalk, MD)
- …experience in a manufacturing environment or professional setting (eg, healthcare, call center , construction management, event planning, retail, staffing, etc.) ... regulations to maintain a safe and compliant manufacturing environment. + Apply quality assurance expertise: Utilize advanced tools, methods, and concepts in… more
- University of Maryland, Baltimore (Baltimore, MD)
- …the delivery of medical care and clinical services such utilization review, quality assurance , policies, procedures and guidelines development. 3. Participates ... Intensive Care Unit* *University of Maryland St Joseph's Medical Center (UM-SJMC) * *I. GENERAL SUMMARY* The Department of...operational, and leadership skills and experience in neonatal care, quality , and safety to lead the clinical service. The… more
- CACI International (Annapolis Junction, MD)
- …monthly invoices to vendors with SCIF seats - Triage and direct emergency/on- call incidents to appropriate personnel such as facilities maintenance, security, or IT, ... as needed (not as primary on- call person) - Coordinate purchase requests and delivery/restocking of...**These Qualifications Would Be Nice to Have** - Information Assurance certification (CWIP IAT Level I) **What We Can… more
- Johns Hopkins University (Lutherville, MD)
- …+ Work with the Regulatory Affairs Office, and JHHS compliance office, billing quality assurance as needed, and addressing requirements. + Monitor GSS REI ... the clinical operations and safety for the Reproductive Endocrinology and Fertility Center . Responsible for assuring the smooth flow of patients and paperwork,… more
- Humana (Annapolis, MD)
- …to the Finance team. Supports system monitoring, file transmissions, member communications, call center inquiries, and production issues resolution. Works well ... a project team in determining objectives and approaches to assignments. Assists with quality assurance and user acceptance testing. Collaborates with the Risk… more
- Evolent Health (Annapolis, MD)
- …collaborate with cross-functional teams, including solution strategy, business operations, engineering, quality assurance , and IT, to ensure our applications ... define acceptance criteria and definitions of done to enable quality user acceptance testing (externally and internally) and systems...speed internet over 10 Mbps and, specifically for all call center employees, the ability to plug… more
- Johns Hopkins University (Timonium, MD)
- …other clinicians in ensuring a safe environment for the patient while providing quality care and a positive patient experience. The MA functions clinically under the ... and direction of staff, orientation and annual assessment of competencies and the assurance to clinic specific policies and procedures. CMA's may be asked to float… more
- CareFirst (Baltimore, MD)
- …This role encompasses six distinct units: Commercial UM intake and call center , Commercial outpatient medical pre-authorization review, Commercial inpatient ... policies, including safety, infection control, regulatory and accreditation requirements, and quality assurance . Directs staff, assigns work, reviews and… more
- CVS Health (Middle River, MD)
- …includes: + Patient Safety + Pharmacy Professional Practice + Regulatory Requirements + Quality Assurance + Customer Service + Personnel Management + Inventory ... Anchored in our brand - with heart at its center - our purpose sends a personal message that...are committed to increasing access, lowering costs and improving quality of care. Millions of times a day, we… more
- CVS Health (Towson, MD)
- …includes: + Patient Safety + Pharmacy Professional Practice + Regulatory Requirements + Quality Assurance + Customer Service + Personnel Management + Inventory ... Anchored in our brand - with heart at its center - our purpose sends a personal message that...are committed to increasing access, lowering costs and improving quality of care. Millions of times a day, we… more
- CVS Health (Westminster, MD)
- …includes: . Patient Safety . Pharmacy Professional Practice . Regulatory Requirements . Quality Assurance . Customer Service . Personnel Management . Inventory ... Anchored in our brand - with heart at its center - our purpose sends a personal message that...are committed to increasing access, lowering costs and improving quality of care. Millions of times a day, we… more
- Evolent Health (Annapolis, MD)
- …well as Utilization Review Accreditation Commission (URAC) and National Committee for Quality Assurance (NCQA) guidelines. + Ensures documentation of all ... **Required** + Energetic and curious with a passion for quality and value in health care- **Required** + Computer...speed internet over 10 Mbps and, specifically for all call center employees, the ability to plug… more
- Evolent Health (Annapolis, MD)
- …as well as Utilization Review Accreditation Commission (URAC) and National Committee for Quality Assurance (NCQA) guidelines. + Aids and acts as a resource ... **Required** + Energetic and curious with a passion for quality and value in health care- **Required** + Computer...speed internet over 10 Mbps and, specifically for all call center employees, the ability to plug… more
- Wegmans (Owings Mills, MD)
- …prep or line cook + Experience leading a team + Food safety and quality assurance knowledge Preferred Qualifications + Associate's or Bachelor's Degree in ... a multi-faceted food service facility, including restaurant, hotel, country club, conference center , casino, theme park, etc. At Wegmans, we've long believed we can… more
- Sedgwick (Annapolis, MD)
- …develop, implement and maintain the delivery of world-class service including quality assurance , client services, and workforce management ensuring departmental ... preferred. **Skills & Knowledge** + Strong customer service skills including call center client processes and procedures + Excellent team coaching, training,… more
- Evolent Health (Annapolis, MD)
- …global workforce to deliver high value analytics while adhering to exceptional quality assurance . Deploying efficient execution techniques such as end-to-end ... at their home: High speed internet over 10 Mbps and, specifically for all call center employees, the ability to plug in directly to the home internet router.… more
- Randstad US (Beltsville, MD)
- …Manager to develop Performance Work Statements (PWS) for Facility Maintenance and Call Center services. + Provide expert consulting on facility, refrigeration, ... to the development of the Independent Government Cost Estimate (IGCE) and Quality Assurance Surveillance Plan (QASP). + Ensure all contract-related documents… more