- Robert Half Office Team (Hanover, PA)
- Description We have an immediate opening for a Call Center Representative at our Hanover, Pennsylvania location. We are looking for a customer-oriented ... Participating in training sessions to improve knowledge and performance. As a Call Center Representative , you should be patient, empathetic, and passionately… more
- Zurich NA (Annapolis, MD)
- Claims Call Center Representative 116763 Zurich is a leading multi-line insurer that serves its customers in global and local markets. Zurich's customers ... 5 Mbps up and 10 Mbps down Preferred Qualifications: + 6 months or more of call center experience + Strong data entry skills and the ability to type 32 WPM or… more
- Robert Half Office Team (Middle River, MD)
- Description Our client in Middle River is seeking a motivated, experienced Call Center Representative to join their growing team. This is an excellent ... and customer service skills Requirements + Minimum of 1 year of high-volume call center experience + Strong phone and active listening skills + Ability to work… more
- Luxury Bath Technologies (York, PA)
- …we enrich the lives of those we touch. We are looking to hire an experienced Call Center Representative at our York, PA office. A qualified applicant will ... have excellent computer and communication skills, management experience, customer service experience, be available to work evenings and weekends, and be able to resolve conflicts and issues. Job duties include: * Schedule and confirm appointments * Answer… more
- Trustmark (Annapolis, MD)
- …to gather information and make appropriate decisions focusing on the first call resolution; documents the customer interaction in the appropriate systems. + ... Identifies problems and relevant issues in semi - routine situations and assesses using standard procedures. + Provides resolution to high volume of client/customer inquiries and requests over the phone, through a basic understanding of business rules,… more
- Casella Waste Systems Inc. (Street, MD)
- …as needed\. + Builds instant rapport with customers and lasting relationships with other call center team members based on trust and reliability\. + Utilizes ... ## Position Summary The Customer Care Representative provides outstanding service to our customers by...customers\. + Understands and strives to meet or exceed call center metrics while providing excellent consistent… more
- Robert Half Office Team (Middle River, MD)
- …and is centered around providing exceptional customer service in a dynamic call center environment. Responsibilities: * Professionally handling a high volume ... inviting applications for the role of a Customer Service Representative in the Energy/Natural Resources industry, based in Middle...or similar customer-facing role. * Previous experience in a call center environment. * Proficiency in utilizing… more
- Conviva (Annapolis, MD)
- …A minimum of one (1) year of previous experience working in an inbound customer service call center . + High school diploma or equivalent + Ability to handle high ... caring community and help us put health first** The Inbound Contacts Representative represents the company by addressing incoming telephone, digital, or written… more
- Humana (Annapolis, MD)
- …Zone.** **Required Qualifications** + **CANDIDATES** **MUST** **HAVE 1 OR MORE YEARS OF CALL CENTER EXPERIENCE (inbound or outbound)** + **Must** **reside in the ... caring community and help us put health first** The Inbound Contacts Representative 1 represents the company by addressing incoming telephone, digital, or written… more
- Merck (Annapolis, MD)
- **Job Description** The Virology Customer Representative is a key member of the Customer Team and plays a critical role in supporting our Company's customer centric ... to healthcare professionals and their patients. The Virology Customer Representative demonstrates professionalism and leadership by modeling the required knowledge… more
- TEKsystems (Baltimore, MD)
- TekSystems is currently hiring for a Call Center /Customer Service Position in the Baltimore City area! MUST HAVE: Any customer service experience, receptionist, ... call center , any experience on the phones,...experience on the phones, or administrative experience. Description: Intake Representative will be responsible for fielding inbound calls and… more
- CAI (Annapolis, MD)
- …issues, including claims and continuity of care. + Work towards meeting and exceeding call center metrics as monitored by DHHS to avoid liquidated penalties. + ... Full time **Worksite Flexibility** Remote **Job Summary** As a Customer Service Representative , you will provide first level support and resolution to provider… more
- Highmark Health (Annapolis, MD)
- …None **EXPERIENCE** **Required** + 1-3 years experience in customer service or call center environment **Preferred** + None **LICENSES or CERTIFICATIONS** ... hand. + Works independently of support from a senior customer service representative , frequently utilizing the knowledge center , answering customer inquiries. +… more
- Ascension Health (Baltimore, MD)
- **Details** + **Department:** Patient Scheduling Call Center + **Schedule:** Monday-Friday, 8:30AM-5:00PM + **Facility:** Ascension Saint Agnes + **Location:** ... used in lieu of education or experience, if applicable. **Additional Preferences** + ** Call center or high call volume experience** + **Experience in the… more
- Constellation (Baltimore, MD)
- …hours, and work from home environment** **PRIMARY PURPOSE OF POSITION** In a call center environment, our Inside Sales representatives focus on customer ... and eager to close sales. **PRIMARY DUTIES & ACCOUNTABILITIES** * Professional call center environment with strict starting times * Verbally describes,… more
- Highmark Health (Annapolis, MD)
- …of Customer Service in a customer facing role **Preferred** + Customer Service in a call - center environment + Customer Service in a Healthcare related call - ... individual members, groups, providers and brokers in a customer service center . Troubleshoots and resolves customer complaints. Ensures that responses to inquiries… more
- CVS Health (Annapolis, MD)
- …to gather information while on a call + Experience in highly transactional call center environment + Excellent customer service and critical thinking + Must ... care for a rapidly changing world. Anchored in our brand - with heart at its center - our purpose sends a personal message that how we deliver our services is just… more
- TEKsystems (Baltimore, MD)
- …Baltimore area. Applicants must have at least 1+ years of customer service or call center experience. Applicants must have strong customer service and computer ... skills. About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across… more
- Navy Federal Credit Union (Bel Air, MD)
- …skills Desired Qualifications + Experience in member/customer service preferably in a call center , retail banking or financial institution + Experience in ... working in a credit union environment Hours: Available Monday - Saturday, hours based on business needs. Location: 5 Bel Air South Parkway, Bel Air, MD 21015 Based upon business needs, this position may require working at or transferring permanently to… more
- HomeSafe Alliance (Annapolis, MD)
- …of the role follows the customary scope of measuring a CCS productivity contact center metrics (ie Average Handle Time, After Call Work, Unavailable Codes). + ... **Title:** Contact Center Customer Care Specialist (SCA) **_HomeSafe Alliance_** is...customers, internal colleagues, and external partners. + Ensures first call resolution through problem solving and effective call… more