- Trustmark (Annapolis, MD)
- …to gather information and make appropriate decisions focusing on the first call resolution; documents the customer interaction in the appropriate systems. + ... Identifies problems and relevant issues in semi - routine situations and assesses using standard procedures. + Provides resolution to high volume of client/customer inquiries and requests over the phone, through a basic understanding of business rules,… more
- University of Maryland, Baltimore (Baltimore, MD)
- *UNIVERSITY POLICE OFFICER II * *Must be certified by the Maryland Police Training Commission (MPTC)* *COME EXPLORE THE EXCELLENT CAREER OPPORTUNITIES AT THE ... awarded in Maryland. UMB is a thriving academic health center combining cutting-edge biomedical research and exceptional patient care....this list of primary duties is to provide a representative summary of the major duties and responsibilities of… more
- Vaco (Annapolis, MD)
- …information, visit pivotpointconsulting.com. **Description** : The Senior Epic Analyst II is responsible for configuring, managing and supporting clinical ... role works support and maintenance tickets, performs routine build, participates in on- call rotation and works on special projects (including Epic Upgrades) as… more
- Casella Waste Systems Inc. (Street, MD)
- …as needed\. + Builds instant rapport with customers and lasting relationships with other call center team members based on trust and reliability\. + Utilizes ... ## Position Summary The Customer Care Representative provides outstanding service to our customers by...customers\. + Understands and strives to meet or exceed call center metrics while providing excellent consistent… more
- Link Solutions Inc (Edgewood, MD)
- …and administrators to maintain and enhance secure systems at the Chemical Biological Center IT Mission Support Center (ITMSC). The ITMSC provides Tier 2 ... by the RNEC during duty hours are responded to via email, phone call , or deskside support within Service Level Agreements (SLAs). + Provide troubleshooting and… more