• Customer Experience Manager

    Michaels (Timonium, MD)
    Store - BALT-TIMONIUM, MD Deliver a customer centric shopping experience by managing and delivering effective front -end operations and expectations. Lead the ... recovery standards to deliver our Brand Promises. Deliver friendly customer service. + Assist Store Manager in...new Team Members + Train, observe, and coach the customer experience team (sales floor and cashier)… more
    Michaels (10/10/24)
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  • Front Desk Supervisor

    HEI Hotels and Resorts (Baltimore, MD)
    …Overview Assist the Front Office Manager in managing the Front Office operations to achieve customer satisfaction, quality service and compliance with ... school diploma required, college degree preferred. + One year experience in customer service in hospitality or...Ability to stand, walk and continuously perform behind the front desk. Ability to observe and detect signs of… more
    HEI Hotels and Resorts (08/28/24)
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  • Retail Front End Supervisor - Full-Time

    Burlington (Baltimore, MD)
    …and inclusive organization, come join us as a Burlington Stores **Full-Time** ** Customer Service Supervisor** or **Full-Time Selling Floor Supervisor!** As a Retail ... Front End Supervisor, you'll be an integral part of...closely with Store Management in the areas of Merchandising, Customer Service, Operations, and Human Resources. This leadership position… more
    Burlington (11/03/24)
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  • Front End Team Lead

    Cabela's (Baltimore, MD)
    …/ DM and HR Manager . + Maintains a high level of personal Customer Service; achieves better than Company average customer service results (surveys, secret ... Under the supervision of the Group Sales or Department Manager , the Team Leader gives daily direction to the...working environment for all associates. + Provides a legendary experience for every customer , every time by… more
    Cabela's (10/24/24)
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  • Customer Experience Manager

    Michaels (Timonium, MD)
    Store - BALT-TIMONIUM, MD Deliver a customer centric shopping experience by managing and delivering effective front -end operations and expectations. Lead the ... recovery standards to deliver our Brand Promises. Deliver friendly customer service. + Assist Store Manager in...new Team Members + Train, observe, and coach the customer experience team (sales floor and cashier)… more
    Michaels (10/10/24)
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  • Emerging Store Manager

    Walgreens (Cockeysville, MD)
    …teams are engaged and performing their responsibilities to achieve company deliverables. ** Customer Experience ** + Engages customers and patients by greeting ... timely manner and answers questions to ensure a positive customer experience . Models and shares customer...experience , including supervising others, managing, and assigning work. Experience across both front -end and pharmacy. +… more
    Walgreens (10/17/24)
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  • Customer Success Manager

    HealthEdge Software Inc (Annapolis, MD)
    …customers to address their needs;anticipatepotential concerns and ensure a great customer experience + Develop strong, collaborative, relationships internally ... experience . **What you will do** **:** + Intake customer service requests, product inquiries and system errors; resolve...environment. + Long periodsof time sitting and/or standing in front of a computer using video technology. + May… more
    HealthEdge Software Inc (10/10/24)
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  • Knowledge Manager

    CACI International (Fort Meade, MD)
    …US * * * CACI is seeking a highly skilled and motivated Knowledge Manager with extensive experience working with SharePoint Knowledge 2013-2019. The ideal ... with a working understanding of back-end development (eg, Java and JQuery), and hands-on experience in HTML coding. As a Knowledge Manager , you will be… more
    CACI International (10/19/24)
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  • Engagement Manager II, ServiceNow

    TEKsystems (Linthicum Heights, MD)
    …at a time or potentially one or more complex engagements. The Engagement Manager provides ownership of customer expectations, delivery assurance of application ... we live in the tech world. We're out in front of the trends and tools that shape industry...to gather business requirements, and translate them into a customer solution when required. * Experience leading… more
    TEKsystems (11/05/24)
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  • Product Manager - Payments

    OneMain Financial (Baltimore, MD)
    …+ Get some coffee and document your detailed product requirements for a new customer experience , send out some emails to clarify decisions and follow-up with ... think about and use financial products. We use a customer -first approach to develop incredible features and experiences that...the center of it all! As a payments product manager at OneMain, you and the rest of the… more
    OneMain Financial (10/02/24)
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  • Engagement Manager I

    TEKsystems (Linthicum, MD)
    …managing one or more projects/project teams/programs at a time. The Engagement Manager provides ownership of customer expectations, delivery assurance of ... a business case, to gather business requirements, and translate them into a customer solution when required. . Experience leading Agile based workflows (PI… more
    TEKsystems (11/02/24)
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  • Service Manager

    Bridgestone Americas (Timonium, MD)
    experience . + 1 year of service manager or service writer experience . + Problem solving - customer complaints. + Aptitude to manage inventory, ... automotive repair knowledge with your exceptional people skills, you'll manage customer relationships and frequently serve as a liaison between technicians and… more
    Bridgestone Americas (11/02/24)
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  • Manager , Professional Services

    HealthEdge Software Inc (Annapolis, MD)
    …to other business units asrequired. The ideal candidate will have experience providing customer facingconsulting servicesfor enterprise SaaS solutions with ... managingand developing a team ofconsultantsthat provideconsulting servicesofstate-of-the-arthealthcare applications. The Manager -Professional ServicesConsultantsis a frontline management role with three primary… more
    HealthEdge Software Inc (10/24/24)
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  • Senior Manager , Product Operations

    HealthEdge Software Inc (Annapolis, MD)
    …reduce costs, and improve both clinical outcomes and the member experience . **Your Impact:** + Customer -Centricity:Deeply understand your customers and ... **Overview** **Senior Manager , Product Operation** **Position Overview:** We areseekinga highly...leaders, providing insights and recommendations based on data and customer feedback. + Training and Documentation: Experience in… more
    HealthEdge Software Inc (09/21/24)
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  • Assistant General Manager

    Transdev (Elkridge, MD)
    …POSITION REPORTS TO: General Manager SUMMARY OF POSITION: The Assistant General Manager of Operations is the front -line manager responsible for the ... of bus operators, dispatchers and operations supervisors. Additionally, the Assistant General Manager 's role is inclusive of the following but not limited to: Major… more
    Transdev (10/16/24)
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  • Assistant Hospital Manager

    VCA Animal Hospitals (Columbia, MD)
    …mentoring a team of employees, maintaining a safe environment, and providing the best customer experience to our Pet Parents. **What this job entails ** Works ... and people. Some responsibilities will be: + Assist Hospital Manager in planning and executing Customer service...resolving employee concerns + Act as a liaison between front office and other departments + Plan and coordinate… more
    VCA Animal Hospitals (10/25/24)
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  • Senior Program Manager , PDM

    HealthEdge Software Inc (Annapolis, MD)
    …our customers. We are looking for a strong leader with proven management experience who can ensure alignment between the customer andHealthEdgeteams and deliver ... and ensure alignment of product vision and deliverable timelines. Experience working as a project manager implementing...operations which leads to an improved member and provider experience and satisfaction. **Your Impact:** + Customer more
    HealthEdge Software Inc (10/19/24)
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