- ConsultNet (Linthicum Heights, MD)
- …as a Systems Engineer/Admin and Information Assurance professional to support their end customer support work and join a growing team that encourages, develops, and ... problems. The candidate will identify opportunities to deploy new capabilities that the customer is not currently using/aware of and provide suggestions for how best… more
- American Medical Staffing (Frederick, MD)
- …options, a smooth and informed placement process, competitive and accurate pay, great customer service and responsiveness to requests, and advocacy when there is ... comprehensive nursing care to children within an education setting. As the leading advocate for well-being and care onsite, you'll be an integral part of school… more
- Sharecare, Inc. (Annapolis, MD)
- …problem solving skills. + Exceptional oral, written, and presentation skills. + Excellent customer service skills and ability to adapt approach to various ... periods of time. + Ability to meet established deadlines and handle multiple customer service demands from internal and external customers, within set… more
- National Youth Advocate Program (Silver Spring, MD)
- …processing, spreadsheet and database programs. + Provide excellent internal and external customer service focused on caring for people, connecting communities, ... to: + Performing all work in a manner consistent with the National Youth Advocate Program's mission, values, and philosophies + Advocating on behalf of minors and… more
- National Youth Advocate Program (Silver Spring, MD)
- …phone calls, and written communication to assure that positive relationships exist and customer service needs are met. + Directs continuous quality improvement ... origin, or culture + Provide excellent internal and external customer service + Must possess good verbal,...performed in that position. **Who we are** **National Youth Advocate Program has been serving communities and clients since… more
- Sharecare, Inc. (Annapolis, MD)
- …Time management skills + Experience in successful resolution of high level/sensitive customer service issues. + Experience in implementing and executing ... experience, work quality, operational efficiency, long and short-term planning, and customer -centric thinking. They will work closely with other managers and leaders… more
- National Youth Advocate Program (Silver Spring, MD)
- …including word processing, spreadsheet and database programs. **OTHER SKILLS** + Excellent customer service and communication skills + Works well independently ... work in a manner consistent with the National Youth Advocate Program's mission, values, and philosophies + Ensure that...and appropriateness of services and promotes opportunities to improve service delivery. + Identify gaps in service ,… more
- Packing Corp of America (New Oxford, PA)
- Customer Service Representative - Specialty Display...responsive to the customer and understand the customer 's point of view. + Ability to advocate ... business delivers Paper With Purpose by providing the highest level of customer service and operational excellence. We have approximately 15,000 team members in… more
- Cabela's (Baltimore, MD)
- Pay Range: $16.00 - $21.50 **_POSITION SUMMARY:_** The CLUB Customer Service Outfitter provides world class customer service for our guests while ... FUNCTIONS:_** + Supports a strong commitment to world class customer service and ensures a pleasant and...Provides peer coaching, recognition, and support as a CLUB advocate and representative. + Provides service to… more
- Confluent (Annapolis, MD)
- …data streaming platforms! Locations: US Remote **What You Will Do:** + Champion and advocate for the customer within Confluent. You will be the technical voice ... Us. **About the Role:** Confluent is searching for a Customer Success Technical Architect (CSTA) to act as a...(CSTA) to act as a trusted technical advisor and advocate to work with our customers. The primary objective… more
- Confluent (Annapolis, MD)
- …and collaborate with the sales team regarding expansion, upsell, and additional service /support opportunities within accounts. + Advocate for your customers and ... Platform. Data Connects Us. **About the Role:** The Strategic Customer Success Manager (SCSM) will play a key role...Work across the organization as the customers champion to advocate for their needs and ensure company alignment in… more
- Confluent (Annapolis, MD)
- …relationship with Confluent. + Experience with the sales discovery process and customer service escalation models. + Experience running Executive level reviews ... customers to become strong advocates on behalf of Confluent. + Champion and advocate for Enterprise customer requirements within Confluent. + Contribute to… more
- Rocket Software (Annapolis, MD)
- …through improving operational efficiencies, empowerment of staff, effectiveness of service delivery, and customer satisfaction and retention. **Essential ... performance indicators (KPIs) and progress toward revenue targets and objectives. + Customer Advocacy: Advocate for Rocket customers, ensuring they experience… more
- Cisco (Annapolis Junction, MD)
- …risks, and take advantage of the technology. You will work with Cisco Engineering to advocate for innovation for your customer , and as a liaison share what is ... You'll Do Our Network Consulting Engineers are an integral part of the Customer Experience (CX) team delivering Business Critical Services to our customers. Business… more
- Encore (Lanham Seabrook, MD)
- …with a confident telephone manner, as well as a focused listener * Exceptional customer service standards * Must be a self-starter and self-motivated, but with ... **Position Overview** The Sales & Customer Engagement Director is responsible for identifying, sourcing...future sales, resigns and net new business opportunities. * Advocate for our solutions in the industry, through speaking,… more
- BD (Becton, Dickinson and Company) (Sparks, MD)
- …or raising customer struggles. In addition, the individual will act as customer advocate and liaison back into the BD organization. This position is ... and upgrades. + Excellent verbal and written communication skills. + Outstanding customer service and soft skills. + Attention to detail. + Good problem-solving… more
- My Plumber Plus (Beltsville, MD)
- …A successful Residential Service Plumber is a skilled troubleshooter and customer advocate , swiftly diagnosing and resolving plumbing issues. You will ... Master or Journeyman License preferred. + Backflow License preferred. + Excellent Customer Service skills. + Ability to diagnose, repair and replace. + Great… more
- TEKsystems (Baltimore, MD)
- …interactions per day. Specific responsibilities include acting as the customer advocate for problem resolution, demonstrating intermediate-advanced ... network) 4. PDA devices Will be needed to work occasional weekends. Skills: Service , Desk, Analyst Top Skills Details: Service ,Desk,Analyst Additional Skills &… more
- Marriott (Annapolis, MD)
- …4+ years' overall experience in business application support or call center environment, customer service or hospitality * 2+ years' MARSHA Reservations System ... to train others * Established work history of strong customer service * Ability to effectively facilitate...and learning to Application Analyst + Functions as the customer advocate for Marriott business applications and… more
- Johns Hopkins University (Baltimore, MD)
- …maintains relationships through positive interactions. Demonstrates ability to provide good customer service . Provides guidance and training to lower-level ... appropriate tools to improve total cost of ownership and customer service . + Establishes device management procedures...by meeting with the customers/peers as needed. + Manages customer relationships by being an advocate for… more
