- General Dynamics Information Technology (Annapolis Junction, MD)
- …5 + years of related experience **US Citizenship Required:** Yes **Job Description:** Digital Services Customer Facing Senior Manager Deliver ... simple solutions to complex problems as a Digital Services Customer ...management of customer - facing enterprise IT services . + Ensure service levels meet or… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …**Job Description:** SharePoint Software Developer We are seeking a highly skilled and experienced Digital Services Customer Facing Senior Manager to ... lead a team responsible for engineering and operationally managing customer - facing enterprise IT services . This critical role involves overseeing the… more
- Humana (Annapolis, MD)
- …privacy settings across all channels. Ensure preference management integrates seamlessly across digital systems and adjacent customer - facing platforms to ... strategy. **Use your skills to make an impact** Connected customer experiences across every channel-touchpoint, sales, service ,...(MBA desired ). + 12+ years of experience in digital customer experience, digital marketing… more
- CACI International (Annapolis Junction, MD)
- …Delivery Management:o Oversee the end-to-end delivery and operational management of customer - facing enterprise IT services .o Ensure service levels meet ... Global Enterprise Services program is seeking a ** Customer Facing Senior Manager** to support its...optimize service delivery, enhance efficiency, and improve customer satisfaction.o Collaborate with stakeholders to align digital… more
- COMSO, Inc (Annapolis Junction, MD)
- …end-to-end delivery and operational management of customer - facing enterprise IT services . + Ensure service levels meet or exceed agreed-upon metrics and ... Customer Facing Senior Manager (TS/SCI w/...customer satisfaction. + Collaborate with stakeholders to align digital services with business objectives and technological… more
- Orion Consortium (Annapolis Junction, MD)
- …end-to-end delivery and operational management of customer - facing enterprise IT services . + Ensure service levels meet or exceed agreed-upon metrics and ... improve customer satisfaction. + Collaborate with stakeholders to align digital services with business objectives and technological advancements. Technical… more
- Wolters Kluwer (Baltimore, MD)
- …+ Ability to understand and process technical detail and simplify this into customer facing messaging and illustrations. + Demonstrated ability to perform well ... deliver a successful P&L for the growing portfolio of Digital Lending SaaS products and services . Wolters...in customer - facing presentations and pitches. + Strong ability… more
- Highmark Health (Annapolis, MD)
- …role in digital product management and delivery for Highmark Health's customer and/or clinician facing experiences. The incumbent supports digital ... transformation efforts as the organization shifts towards a digital product and experience-oriented culture, leveraging agile delivery methodologies. Works closely… more
- Iron Mountain (Annapolis, MD)
- …and a track record of delivering complex continuous improvement projects for customer facing operations. **Responsibilities** + Serve as a subject matter ... We provide expert, sustainable solutions in records and information management, digital transformation services , data centers, asset lifecycle management, and… more
- NiSUS Technologies Corporation (Annapolis Junction, MD)
- …end-to-end delivery and operational management of customer - facing enterprise IT services . + Ensure service levels meet or exceed agreed-upon metrics and ... improve customer satisfaction. + Collaborate with stakeholders to align digital services with business objectives and technological advancements. + Provide… more
- HealthEdge Software Inc (Annapolis, MD)
- …+ Help drive change in usage of data through actively surfacing and conveying customer specific insights toaccount facing teams and customers + Partner with ... lives and use these insights to build a better digital healthcare product that is tailored for specific patient...account facing teams and customers to translate customer business needs into data deliverables in for the… more
- Confluent (Annapolis, MD)
- …the data stream processing markets. **What You Will Do:** + Engage with Financial Services customer organizations at various levels, from C-level and VPs to ... Architects and Program Managers. Establish services direction, oversee customer success and satisfaction,...Exceptional interpersonal communication skills, as the role is primarily customer - facing . Candidates will need to travel to… more
- Conservation Legacy (Annapolis, MD)
- …Public Affairs, Public Speaking, or other related subjects + Experience working in public facing roles and customer service Minimum Requirements : To qualify ... Title: Chesapeake Gateways Ambassador at the National Park Service Location: Based out of An n apolis...Gateways' strategy to " Rebuild Core Network Capabilities and Services ." The intern will review , develop ,… more
- Ensono (Annapolis, MD)
- …reshape how our world runs. As an expert technology adviser and managed service provider with cross-platform certifications, Ensono empowers our clients to keep up ... doing:** The Product Manager, End User Support & Security Services is responsible for supporting the strategic vision and... is responsible for supporting the strategic vision and service ownership of a portfolio of security, and end… more
- Confluent (Annapolis, MD)
- … Customer Solutions organization, including interfacing with other teams managing customer - facing systems within Confluent. For this role, an organized, ... flowing data to innovate and win in the modern digital world. We have a purpose that drives us...a large amount of growth taking place within our Customer Solutions organization. We are seeking a Program Manager… more
- Sutherland Global Services (Annapolis, MD)
- … services offering an integrated portfolio of analytics-driven back office and customer - facing solutions that support the entire customer life cycle. ... one of our clients, a leading cybersecurity organization focused on defending sensitive digital data from theft, loss and threats. **This is a work from home,… more
- Confluent (Annapolis, MD)
- …for our key customers the Engagement Manager is a long term, relationship based, customer facing role. Besides customer - facing activities, the Engagement ... looking for a Federal Engagement Manager to join our Public Sector Professional Services team under the Customer Success organization. As an Engagement Manager… more
- Deloitte (Baltimore, MD)
- …opportunity to problem solve and troubleshoot with clients and lead multiple tasks. The team Digital Customer Our Digital Customer team focuses on ... with leading-edge strategies, insights, experiences, and talent to enable outstanding customer service + Salesforce | Deloitte unleashes the powerful… more
- OneMain Financial (Baltimore, MD)
- …and design thinking to ensure best-in-class experiences are baked into all customer - facing deliverables. + Measure and optimize against key metrics. Conduct ... future. Driven collaborators and innovators, our team thrives on transformative digital thinking, customer -first energy and flexible work arrangements that… more
- Microsoft Corporation (Elkridge, MD)
- …Windows Server, and Azure ecosystem. + 4+ years experience in Federal Customer facing environments. **Other Requirements** The successful candidate must have ... environments, business needs, competitive landscape), and maps architecture and digital transformation solutions to customer /partner business outcomes. Acts… more