- Friendly's (Br Foods & 3 Scoops Hospitality) (Baltimore, MD)
- The Guest Experience Manager is Responsible and Accountable for: Responsibilities: + Manage daily restaurant operations with a focus on flawless execution, ... increasing profit and enhancing the guest experience Labor Scheduling- service schedule written to guide, maintain a service roster. + Revenue Control- achieve… more
- Navy Exchange Services (NEX) (Annapolis, MD)
- …special requests as needed and resolving issues that may arise. Responsible for front desk operations lobby appearance guest service related office operations ... Title: GUEST SERVICE REPRESENTATIVE I (FLEX) Location: United States-Maryland-Annapolis...and or alternative lodging options in the area. Assists Front Office Manager Supervisor or Assistant General… more
- HEI Hotels and Resorts (Baltimore, MD)
- …plans to travel benefits, product and service discounts, and much more. Overview Assist the Front Office Manager in managing the Front Office operations to ... goals. Ensure that the arrival, departure, and any other guest contact experience are conducted in an...Ability to stand, walk and continuously perform behind the front desk. Ability to observe and detect signs of… more
- Hilton (Baltimore, MD)
- …skywalk\! Ideal candidate for this position will have previous hotel housekeeping or front desk leadership experience , a strong customer service background with ... _MTIyMDg5OC03MTUtbG9jYXRpb24ud2Vic2l0ZQ==\)** is seeking an experienced and motivated **Assistant Housekeeping Manager ** to join their team\! This 757\-room property is… more
- Sonic Drive-In (Baltimore, MD)
- …Supervise, lead, and manage all aspects of drive-in operations to provide an optimal guest experience + Manage opening and/or closing duties + Handle and ... **Position:** **General Manager /Operating Partner** **Immediate Supervisor:** Market Supervisor/Multi-Unit Supervisor **Status:**...properly escalate guest issues/concerns + Handle and properly escalate employee issues/concerns… more
- Sonic Drive-In (Ellicott City, MD)
- …shift + Lead and manage drive-in operations during shift to provide an optimal guest experience + Manage staffing levels during shift + Perform opening and/or ... **Position:** **Assistant Manager ** **Immediate Supervisor:** General Manager /Operating Partner...closing duties + Handle and properly escalate guest issues/concerns during shift + Handle and properly escalate… more
- Cracker Barrel (Bel Air, MD)
- …our managers get trained and equipped to be role models of the employee and guest experience . At the center of both experiences, they receive care, guidance, ... - and career - you crave.** **WHAT YOU'LL DO** As a Restaurant Associate Manager , you'll combine your passion for people and restaurant management skills to deliver… more
- Marriott (Annapolis, MD)
- …High school diploma or GED; 2 years experience in the sales and marketing, guest services, front desk, or related professional area. OR * 2-year degree from ... for driving customer/ guest loyalty by delivering service excellence throughout each customer/ guest experience . Provides service to customers in order to grow… more
- Marriott (Annapolis, MD)
- …High school diploma or GED; 2 years experience in the sales and marketing, guest services, front desk, or related professional area. OR * 2-year degree from ... Information** Remote position for Resorts sales opportunities. Previous sales experience . Preference to reside in Southern CA, AZ, NV....and properties throughout the sales process. * Effectively resolve guest issues that arise as a result of the… more
- Aimbridge Hospitality (Hunt Valley, MD)
- …meetings as required by management. + Perform any other duties as requested by the Guest Services Manager or any other member of management. + Property Details ... disposition of all Night Audit work. Responsible for the front desk operation during the overnight shift (Typically 11pm-7am)....Responsibilities QUALIFICATIONS: + At least 1 year of progressive experience in a hotel or a related field required.… more
- Silver Diner Development, LLC (White Marsh, MD)
- …internal promotions, with more than 60% of our managers and ALL of our General Manager and Area Directors having been promoted from within. We offer more than a job ... Question?' We strive never to say no to any guest 's request. We are passionate in our mission to...our kitchens. Our GOTOs are the liaison between the front of the house and heart of the house.… more
- Silver Diner Development, LLC (White Marsh, MD)
- …work in both the front and the heart of the house and experience the entire operation. They support the dishwashers and cooks to keep stations stocked with ... 60% of our managers and ALL of our General Manager and Area Directors having been promoted from within....Question?' We strive never to say no to any guest 's request. We are passionate in our mission to… more
- Silver Diner Development, LLC (White Marsh, MD)
- …internal promotions, with more than 60% of our managers and ALL of our General Manager and Area Directors having been promoted from within. We offer more than a job ... Question?' We strive never to say no to any guest 's request. We are passionate in our mission to...opportunity for growth, including becoming a trainer, supervisor, and manager . Over 60% of our managers and 100% of… more
- Aimbridge Hospitality (Linthicum Heights, MD)
- …concierge events cleaning and setting-up meeting room functions delivering service items to guest rooms upon requests from the front desk and driving shuttle ... Responsibilities QUALIFICATIONS: + High School diploma or equivalent and/or experience in a hotel or a related field preferred....efficient hotel operations. + Provide turndown service to assigned guest rooms and suites + Clean and refresh … more
- Silver Diner Development, LLC (White Marsh, MD)
- …internal promotions, with more than 60% of our managers and ALL of our General Manager and Area Directors having been promoted from within. We offer more than a job ... Question?' We strive never to say no to any guest 's request. We are passionate in our mission to...opportunity for growth, including becoming a trainer, supervisor, and manager . Over 60% of our managers and 100% of… more
- Aimbridge Hospitality (Hanover, MD)
- …standards as well as leading the entire Housekeeping Department including rooms front /back of house public areas and laundry. Exempt associates are expected to ... Responsibilities QUALIFICATIONS: + At least 7 years of progressive experience in a hotel or a related field; or...Aimbridge Hospitality SOP's. + Be responsible for developing a manager as assigned by the Corporate Office including sign-off… more
- Sonic Drive-In (Baltimore, MD)
- …restaurant general manager (QSR preferred) + Preferred - Multi-unit supervisor experience + Knowledge/Skills + Knowledge of federal, state, and local labor and ... Job Duties:** + Supervise, lead, train, and coach drive-in teams regarding guest service, operations, and financial goals + Recruit, interview, hire, onboard, train,… more
- Aimbridge Hospitality (Hunt Valley, MD)
- …is also responsible for participating in the preventative maintenance program handling guest requests and other work orders as assigned. He/she is also responsible ... camioneta del hotel cuando sea necesario (propiedad especifica). Responsibilities QUALIFICATIONS: + Experience in a hotel or a related field preferred. + High School… more
- Silver Diner Development, LLC (Baltimore, MD)
- …work in both the front and the heart of the house and experience the entire operation. They support the dishwashers and cooks to keep stations stocked with ... 60% of our managers and ALL of our General Manager and Area Directors having been promoted from within....Question?' We strive never to say no to any guest 's request. We are passionate in our mission to… more
- Marriott (Annapolis, MD)
- …High school diploma or GED; 2 years experience in the sales and marketing, guest services, front desk, or related professional. OR * 2-year degree from an ... and affiliates and work with the Director of Group Strategy and/or Rooms Inventory Manager to strategically price properties in the local market to win market share… more