- Whitman, Requardt & Associates, LLP (Baltimore, MD)
- …a virtual desktop environment (VDI).Mentor: Mentoring help desk technicians, knowledge sharing and improve overall support quality.Transformer: ... This is your chance to join our team - help us to design the infrastructure and buildings that...you to apply!Responsibilities:Windows Expertise: Be able to troubleshoot and support Windows 10 and 11 workstations, software and SCCM… more
- General Dynamics Information Technology (Columbia, MD)
- …SCI + Polygraph **Public Trust/Other Required:** None **Job Family:** SCA **Skills:** Desktop Computers, Help Desk Support ,IT Hardware **Experience:** ... 10 + years of related experience **US Citizenship Required:** Yes **Job Description:** ** Help Desk Support Service Specialist - Senior - TS/SCI required**… more
- Baltimore City Community College (Baltimore, MD)
- …effectiveness. The DCIO will have direct leadership and oversight of the Client Services ( Help Desk , Desktop Support etc.) and Infrastructure ... and Data Center Operations). This includes applications, telecommunications, networking, desktop technology, hardware, software, project management, vendor relationships, etc.… more
- Insight Global (Windsor Mill, MD)
- …. Skills and Requirements * Bachelors degree and 3+ years of Help Desk / Desktop support experience or Masters ... Job Description * Provide Tier 2 support of the CCaaS (AWS Connect) application escalated by the Tier 1 support team. * Fill in the role as part of the Tier 1 … more
- GovCIO (Aberdeen Proving Ground, MD)
- …not limited to: + Desktop software support + Respond and resolve help desk tickets + Install and support Government furnished software and hardware ... IA functions, desktop support duties include but are...can't do it alone. We need great people to help us do great things - for our customers,… more
- TriTech Enterprise Systems, Inc. (Baltimore, MD)
- …solutions, which would improve productivity and end-user workflow. + Attend and participate in desktop support staff meetings, or other meetings within SHA as a ... troubleshooting hardware/software PC and printer problems. + Assist the desktop staff with daily end-user support , including...DOS, and Windows, as well as work on a help desk . Demonstrated ability to effectively communicate… more
- ManTech (Glen Burnie, MD)
- …Currently, ManTech is seeking a motivated, career and customer-oriented **Journeyman** **Tier 1 Help Desk Support Services Specialist** to join our team ... users. If unable to diagnose problem, will work with Help Desk Management to diagnose and resolve...of tickets assigned. + Providing phone, email, chat, and Service- Desk support for end users that are… more
- Alaka'ina Foundation Family of Companies (Aberdeen Proving Ground, MD)
- …The Alaka`ina Foundation Family of Companies (FOCs) is looking for an IT Tier I/II Help Desk Support professional for our government customer at Aberdeen ... Tier I/II service center support + Provide help desk support to C5ISR...desktop technicians and system administrators to provide complete support to the end user from the Service … more
- TAD PGS, Inc. (Laurel, MD)
- …obtain a clearance: https://www.tadpgs.com/obtain\_security\_clearance We are seeking an IT Help Desk Technician to help us support the information ... TAD PGS, INC. Is currently seeking experienced IT Help Desk Techniciansfor a leading Company...be to provide first contact resolution for account administration, desktop , laptop, mobile devices, applications, and network connectivity problems… more
- Kaizen Approach, Inc (Annapolis Junction, MD)
- …looking to hire an experienced Help Desk Specialist to provide 24x7 Help Desk support as defined by first response/Tier 1/Level 1 support ... users in the areas of e-mail, LAN/WAN, directories, standard desktop images and applications, COTS and GOTS applications. You...in receiving, triage and route tickets to Tier 2 Help Desk according and compile and organize… more
- General Dynamics Information Technology (Annapolis, MD)
- …None **Job Family:** Help Desk **Skills:** Customer Service, Help Desk Support ,Troubleshooting **Certifications:** Security+, CE - CompTIA-Security+ ... of related experience **US Citizenship Required:** Yes **Job Description:** Help Desk Technician III - MIDS -...TECHNICIAN III WILL MAKE AN IMPACT * Provides technical support and troubleshooting to network, desktop , and/or… more
- Koniag Government Services (Baltimore, MD)
- …**Tuknik Government Services,** a Koniag Government Services company, is seeking a Tier I Help Desk Analyst that is able to obtain a Public Trust clearance ... paid holidays, three weeks paid time off, and more. ** Help Desk ** Tuknik Government Services, LLC (TGS)...of the following certifications: HDI Customer Service Representative, HDI Desktop Support Technician or an A+ certification.… more
- TAD PGS, Inc. (Laurel, MD)
- We have an outstanding Contract position for anITHelp Desk Technicianto join a leading Company located inLaurel, MD. 100% Onsite in Laurel, MD Office US Citizenship ... will be to provide first contact resolution for account administration, desktop , laptop, mobile devices, applications, and network connectivity problems remotely in… more
- William C Brown Inc (Bowie, MD)
- …. + Resolve customer inquiries within a timely manner as stated in the Help Desk Service/Operating Level Agreement. + Provide triage activities to direct issues ... + Provide courteous, professional, quality customer service via the Help Desk . + Account unlocks/password resets. +...RSA PIN resets. + Provide 24x365 coverage; Provide after-hours desktop support in -best effort' capacity. +… more
- Koniag Government Services (Silver Spring, MD)
- …to:** + Responsible for performing the following tasks: + Tier I and Tier II Help Desk support during normal business hours 0700-1700 Monday - Friday, ... a Koniag Government Services company, is seeking an experienced Help Desk Technician to support ...user operation environment is functional. + Installing and connecting desktop and laptops, and other peripherals to the network,… more
- Cecil College (North East, MD)
- …Responsibilities: Assist students, staff, and faculty of Cecil College with technical support of desktop computers, applications, and related technology. Given ... from faculty, staff and students who need IT technical support either assist them directly or work with IT...the issue or request to someone else who can help . * Log and document all service requests and… more
- TEKsystems (Baltimore, MD)
- …and workload will be pivotal for the success of this resource. Skills: Help desk , desktop , Active directory, hardware troubleshooting, imaging, Windows ... printer hardware, autopilot, azure, office 365 Top Skills Details: Help desk , desktop ,Active directory,hardware troubleshooting,imaging,Windows 10 Experience… more
- Koniag Government Services (Baltimore, MD)
- …, a Koniag Government Services Company, is seeking an experienced **Information Technology Help Desk Technician (ITSM Specialist 3)** with a **Public Trust ... Clearance** to support TGS and our government customer in Baltimore, MD....training. + At least 2 years of experience in desktop and computer peripheral installation and assistance. **Abilities:** +… more
- GovCIO (Annapolis, MD)
- …is desired:* CompTIA Security+* CompTIA Network+* CompTIA A+* HDICSC: HDI Desktop Support Technician* Microsoft 365 Certified: Modern Desktip Administrator ... **Overview** GovCIO is currently hiring fora Service Desk Administratorto provide user support and...point. **Qualifications** High School with 5+ years of technical support experience in current desktop and laptop… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …Be Able to Obtain:** Top Secret SCI + Polygraph **Job Family:** Help Desk **Skills:** Computer Hardware,Technical Support ,Troubleshooting **Certifications:** ... Assists in the administration of e-mail, Microsoft office, etc. Provides remote support access through desktop mirroring and other remote access applications… more
