- Whitman, Requardt & Associates, LLP (Baltimore, MD)
- …improve the world!We are seeking a creative go-to person to join our team. As a Systems Specialist , you will play a crucial role in maintaining and enhancing our ... and configuring software packages in a virtual desktop environment (VDI).Mentor: Mentoring help desk technicians, knowledge sharing and improve overall support… more
- Alaka'ina Foundation Family of Companies (Aberdeen Proving Ground, MD)
- IT Help Desk Specialist Location MD...complete support to the end user from the Service Desk ticketing system + Performs technical functions such ... Companies (FOCs) is looking for an IT Tier I/II Help Desk Support professional for our government...identifying, troubleshooting, resolving, and escalating issues with multiple operating systems to include, but not limited to: initial setup,… more
- Kaizen Approach, Inc (Annapolis Junction, MD)
- We are currently looking to hire an experienced Help Desk Specialist to provide 24x7 Help Desk support as defined by first response/Tier 1/Level 1 ... status reports + Experience in creating Help Desk tickets in the designated ticket tracking system...process improvement + Experience in creating Help Desk tickets in the designated ticket tracking system… more
- General Dynamics Information Technology (Columbia, MD)
- …10 + years of related experience **US Citizenship Required:** Yes **Job Description:** ** Help Desk Support Service Specialist - Senior - TS/SCI ... required** Transform technology into opportunity as a ** Help Desk Support Service Specialist ... System (OS) installation, and other local area system administration related functions. + Monitor systems /networks… more
- ManTech (Glen Burnie, MD)
- …Currently, ManTech is seeking a motivated, career and customer-oriented **Journeyman** **Tier 1 Help Desk Support Services Specialist ** to join our team ... users. If unable to diagnose problem, will work with Help Desk Management to diagnose and resolve...and off-site. + Documenting customer requests in call tracking system and recording the action(s) taken and follow up… more
- Kaizen Approach, Inc (Annapolis Junction, MD)
- …and verify system security requirements definitions and analysis, and establish system security designs. You will help design, develop, implement and/or ... integrate IA and security systems , and system components including those for networking, computing, and enclave environments to include those with multiple… more
- Koniag Government Services (Baltimore, MD)
- …, a Koniag Government Services Company, is seeking an experienced **Information Technology Help Desk Technician (ITSM Specialist 3)** with a **Public ... and hardware issues, meeting customer needs to use agency systems and/or maintain connection, usage, or physical set-ups of...day, apprise management immediately and update the problem tracking system with all actions taken within one hour of… more
- Rocket Software (Annapolis, MD)
- …people truly BELIEVE in what they're doing!** **Job Description Summary:** The Deal Desk Specialist position supports the sales teams throughout the sales cycle ... governance for sales transactions. The role is designed to help sales maximize revenues and gain approvals on sales...zones. **Qualifications:** + At least 3 years of Deal Desk , Contracts, Sales or Sales Operations experience in software… more
- MAG (Hanover, MD)
- …+ Perform troubleshooting of server, network, desktop and software configurations + Performs Help Desk actions - support existing staff in troubleshooting ... **Position Summary** MAG Aerospace is seeking an experienced System Administrator/IT Specialist who will be responsible for day to day operational IT support… more
- CACI International (Fort Meade, MD)
- …The After-Hours Systems Engineer is the backbone of the Service Desk after-hours and is responsible for supporting client environments and users. While the ... NOC Specialist - PT- Weekend/Holiday Support Job Category: Information Technology...primary responsibility is centered around Service Desk support, the After-Hours SE will also have the… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …Obtain:** Top Secret SCI + Polygraph **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Computer Repairs, Help Desk ... career in enterprise IT means connecting and enhancing the systems that matter most. At GDIT you'll be at...people are our differentiator. As an Information Technology Support Specialist you will help ensure today is… more
- Link Solutions Inc (Edgewood, MD)
- …(willing to sponsor the right candidate). + Minimum One (1+) years or more of IT/ Help Desk or customer service directly related experience. + IAT Level I ... for Services and Development. Link Solutions, Inc. is seeking a Computer User Support Specialist (Associate-Level) to join our team in Edgewood, MD. + Must be a US… more
- COMSO, Inc (Fort Meade, MD)
- …for the requesting organization + Responsible for attending meetings that affect Help Desk Process and procedures + Effectively communicate ticket follow-ups, ... Customer Support Specialist I (TS/SCI w/ Polygraph) - PIPELINE Fort...with confidence and efficiency. Our staff brings knowledgeable IT systems expertise, software development proficiency, innovative learning solutions for… more
- Jovian Concepts, Inc. (Annapolis Junction, MD)
- …for the requesting organization. + Responsible for attending meetings that affect Help Desk Process and Procedures. + Effectively communicate ticket follow-ups, ... Concepts, Inc. is looking to hire a Customer Support Specialist for our Program in the Annapolis Junction, MD...to provide first contact resolution for Tier 1 (Service Desk ) and Tier 2 (Escalation) support via the telephone,… more
- Cayuse Holdings (Annapolis, MD)
- …for PC, server, mainframe applications, and hardware. Handles problems that the first tier help desk support is unable to resolve. May interact with network ... quality outcomes. **Primary Focus** The Journeyman Computer User Support Specialist will support the US Army Corps of Engineers...services, software systems engineering, and/or applications development to restore service and/or… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- … Specialist At GDIT, people are our differentiator. As a Unified Communications Specialist you will help ensure today is safe and tomorrow is smarter. ... Our work depends on Communications Specialist Advisor joining our team. HOW...Chat, physical and virtual infrastructure. * Installation of operating system and security patches. * Assessing the applicability of… more
- NetSEA Technologies (Aberdeen Proving Ground, MD)
- …of repair activities in the field, maintain and submit failure analysis data to help desk and track material end -to-end closing out all work requests. ... NetSEA Technologies is currently seeking Product Support Specialist Roles/Responsibilities: As a Logistician, you will use your expertise to + Assist in the… more
- TEKsystems (Baltimore, MD)
- Description: IT Support Specialist will be responsible for supporting all employee computers and endpoint devices, troubleshooting software and hardware problems, ... and managing an IT support ticketing system . The position will also have game-day IT support...Service Level Agreements (SLAs) and metrics to measure service desk performance, including- response time, resolution time, and customer… more
- Maryland Department of Transportation (Baltimore City County, MD)
- …high school equivalency certificate. Experience: One year of experience responding to help desk calls from users of computer systems . * The one year of ... Eastern + Description + Benefits Description Maryland Transit Administration Jr Trapeze Systems Administrator (Computer User Support Specialist ) (0020) Open to… more
- Synergy ECP (Annapolis, MD)
- …and maintenance of Crestron based AV/MM systems . + Provide Tier 1 ( Help Desk ) problem identification, diagnosis and resolution of problems. + Manage the ... microphone systems and configurations. + Design and installation of audio support systems . + System integration. + Custom fabrication of parts and cables. +… more
