- TEKsystems (Owings Mills, MD)
- …level executives. These individuals will be responsible for all standard IT helpdesk support duties (including internal and external calls). Additionally, the ... Description: This is a Tier 1 IT Helpdesk Technician role. This role is open due...will initially be trained on either internal or external support within our customer depending on the training cycle.… more
- TEKsystems (Owings Mills, MD)
- …through various types of media including Internet and phone access. Also, the helpdesk will escalate problems to Level II and supervisor based on department ... experience supporting troubleshooting 4. 1-2 years of call center / technical support experience in an environment that uses a ticketing system Additional Skills… more
- UIC Government Services and the Bowhead Family of Companies (Aberdeen, MD)
- **Overview** Program Analyst -SME (PEOC3T): Bowhead is looking for a Program Analyst -SME to support our PEOC3T contract in Aberdeen, MD. The Program ... Analyst will be responsible for managing and conducting comprehensive activities necessary to support the Project Manager (PM) acquisition programs. The Program … more
- GovCIO (Annapolis, MD)
- **Overview** GovCIO is currently hiring for a Help Desk Analyst to for a legacy application to support the Department of Veteran Affairs (VA). This position will ... full-time and fully remote. **Responsibilities** The Remote Help Desk Analyst performs daily activities that are vital to the...daily activities that are vital to the operation and support of Veteran Affairs. + Resolution of help desk… more
- CAI (Towson, MD)
- …time **Worksite Flexibility** Hybrid **Job Summary** We are looking for a motivated Service Desk Analyst ready to take us to the next level! If you have 2+ years of ... **Job Description** We are looking for a **Service Desk Analyst ** who has 2+ years of work experience installing,...Creates tickets for all problems called into the Technology Helpdesk + Quickly escalates issues and problems that are… more
- TEKsystems (Baltimore, MD)
- Description: Our customer is seeking to hire a Sr. Desktop Support Analyst to help support the firm's move to the VDI. This person will be responsible for ... resolution for all escalated issues from the Enterprise IT Helpdesk - Provide in-person desktop support for...Enterprise IT Helpdesk - Provide in-person desktop support for Windows 10 Operating Systems, Microsoft Office Suite,… more
- Public Consulting Group (Annapolis, MD)
- …system for end users and administrators as needed. + Provide Tier 2 or 3 support via Zendesk ( helpdesk ) for EDPlan Innovations. + Ability to manage multiple ... to data or reporting requests, and evolve our services based on training and helpdesk feedback.o Serve as a main point of contact internally for Regional Teams -… more