- ManpowerGroup (Baltimore, MD)
- Our client, a healthcare system, is seeking an IT Help Desk Support Center Agent to join their team. Under supervision, the IT Help Desk ... by automated call system. Work is measured by call productivity. **Job Title: IT Help Desk Support Center Agent** **Location: Baltimore, MD** **Type:… more
- Alaka'ina Foundation Family of Companies (Aberdeen Proving Ground, MD)
- …Foundation Family of Companies (FOCs) is looking for an IT Tier I/II Help Desk Support professional for our government customer at Aberdeen Proving ... IT Help Desk Specialist Location MD - Aberdeen Proving Grounds Job...+ Provides IT Tier I/II service center support + Provide help desk … more
- Koniag Government Services (Silver Spring, MD)
- …Koniag Government Services company, is seeking an experienced IT Help Desk Specialist IV (Manager) to support **KOS** and our government customer at ... Apple Device Support certification + ITIL Foundations certification + Help Desk Institute certification (HDI Support Center Director (HDI-SCD)) or… more
- TAD PGS, Inc. (Laurel, MD)
- TAD PGS, INC. Is currently seeking experienced IT Help Desk Techniciansfor a...are seeking an IT Help Desk Technician to help us support ... bright, dedicated hardworking technicians to our team. As an IT Help Desk Technician +...have at least 4 years related Tier 2 Enterprise IT Technical support experience + Possess a… more
- TAD PGS, Inc. (Laurel, MD)
- …IT related work experience + Must have at least 4 years Enterprise Tier 2 IT Technical support experience + Must be able to obtain Secret level security ... We have an outstanding Contract position for anITHelp Desk Technicianto join a leading Company located inLaurel,...not; + You will assist teams with incident response support and be involved in the development and presentation… more
- Vaco (Annapolis, MD)
- …and technology organizations. The firm is currently ranked #1 Best in KLAS: Managed IT Services and has been repeatedly recognized as a top performer by KLAS in ... multiple categories, including #2 Best in KLAS: Partial IT Outsourcing (renamed Managed IT Services in...Level 1 Call Center Agent will be responsible to support customers from our 24x7 call center. This person… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …**Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Customer Service,People Management,Technical Support **Certifications:** CompTIA ... Desk Supervisor with GDIT. A career in enterprise IT means connecting and enhancing the systems that matter... desk operations at the shift or small help desk level. Supervises non-exempt support… more
- Erickson Living (Baltimore, MD)
- Location: Erickson Senior Living We are hiring an IT Service Desk Analyst to provide 1st and some 2nd level support for all IT -supported systems and ... + Provide 1st level (and some 2nd level) technical support for the following: + All IT ...care with a growing, national network of communities. We help people live better lives by fulfilling our promises… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …Secret SCI + Polygraph **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Customer Service,Technical Support ,Troubleshooting ... Desk Supervisor with GDIT. A career in enterprise IT means connecting and enhancing the systems that matter... desk operations at the shift or small help desk level. Supervises non-exempt support… more
- DCCA (Ellicott City, MD)
- …(Major duties and responsibilities): . Help Desk Specialist . Provide Tier 1 help desk support by phone and email . Provide general technical ... Help Desk Analyst Location Ellicott City,...large. Growth Opportunities: DCCA makes it a priority to help you grow and support your career… more
- Kaizen Approach, Inc (Annapolis Junction, MD)
- …looking to hire an experienced Help Desk Specialist to provide 24x7 Help Desk support as defined by first response/Tier 1/Level 1 support ... as the initial point of contact for troubleshooting all IT related problems, including hardware/software, passwords, and printer problems....in receiving, triage and route tickets to Tier 2 Help Desk according and compile and organize… more
- GovCIO (Annapolis, MD)
- …a referral to this job (https://careers-govcio.icims.com/jobs/4786/ help - desk - support -coordinator/job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834385473) ... **Overview** GovCIO is currently hiring for a remote Help Desk Coordinator. Proposal for USPS-TESS...team of transformers--people who are passionate about transforming government IT . Every day, we make a positive impact by… more
- General Dynamics Information Technology (Annapolis, MD)
- …None **Job Family:** Help Desk **Skills:** Customer Service, Help Desk Support ,Troubleshooting **Certifications:** Security+, CE - CompTIA-Security+ ... of related experience **US Citizenship Required:** Yes **Job Description:** Help Desk Technician III - MIDS -... Technician III with GDIT. A career in enterprise IT means connecting and enhancing the systems that matter… more
- General Dynamics Information Technology (Beltsville, MD)
- …of improving how agencies operate. Our work depends on a Technical Help Desk Professional joining our team to support Department of State (DoS) activities at ... GDIT, we foster a people-centric environment. As a Technical Help Desk Professional supporting DoS, you will...will serve as the first point of contact for IT problem resolutions for the DoS service desk… more
- COMSO, Inc (Fort Meade, MD)
- …Description: + Provides 365 days, 4 days a week, 10 hour a day Shift (0600 - 2200) Help Desk support as defined by first response/Tier 1 support . + Work ... with a small team providing service availability monitoring and help desk support for internet-like collaboration services hosted on a government intranet… more
- Koniag Government Services (Baltimore, MD)
- …**Tuknik Government Services,** a Koniag Government Services company, is seeking a Tier I Help Desk Analyst that is able to obtain a Public Trust clearance ... flexible spending accounts, paid holidays, three weeks paid time off, and more. ** Help Desk ** Tuknik Government Services, LLC (TGS) is 8(a) certified company… more
- TriTech Enterprise Systems, Inc. (Baltimore, MD)
- …of PC operating systems, eg, DOS, and Windows, as well as work on a help desk . Demonstrated ability to effectively communicate orally and in writing and to ... Systems Inc. (TriTech) is seeking several 'Senior Helpdesk Specialists' to support the Maryland Department of Transportation (MDOT), State Highway Administration… more
- Kaizen Approach, Inc (Linthicum, MD)
- …with COTS and GOTS applications + Experience providing Tier 1 or Tier 2 Help Desk support + Experience troubleshooting through technical directories and ... your contributions? We are currently looking to hire a Help Desk Specialist to support ...directories and virtual applications. Requirements: + Experience troubleshooting general IT related issues + Good communication and writing skills… more
- Koniag Government Services (Baltimore, MD)
- …, a Koniag Government Services Company, is seeking an experienced **Information Technology Help Desk Technician (ITSM Specialist 3)** with a **Public Trust ... Clearance** to support TGS and our government customer in Baltimore, MD....and troubleshooting for workstation, laptop, printer, and other similar IT equipment. + Provide basic IT troubleshooting.… more
- William C Brown Inc (Bowie, MD)
- …. + Resolve customer inquiries within a timely manner as stated in the Help Desk Service/Operating Level Agreement. + Provide triage activities to direct issues ... Center) We are currently seeking a Tier-1 Level Service Desk Analyst to support a large data...+ Provide courteous, professional, quality customer service via the Help Desk . + Account unlocks/password resets. +… more