- Erickson Living (Baltimore, MD)
- …results in customer satisfaction, driving high occupancy, and positive health outcomes. We are hiring an IT Service Desk Analyst to provide 1st and some ... technologies. They serve as the first point of contact for all IT incidents and service requests. **How you will make an impact:** + Answer incoming technical… more
- CAI (Annapolis, MD)
- …Number** R3672 **Employment Type** Full time **Worksite Flexibility** Remote **Job Summary** As a Service Desk Analyst , you will be responsible for receiving ... requests. **Job Description** We are looking for a customer service -oriented ** Service Desk Analyst...IT end-user support including: + Utilize excellent customer service skills and exceed customers' expectations. + Interact via… more
- TEKsystems (Baltimore, MD)
- …by creating or removing end user accounts, rights, and permissions. Service Desk Analysts work closely with other IT department personnel and technology ... to assist with tasks that require specific knowledge or expertise. Service Desk Analysts will also balance creative and technical problem solving, customer… more
- Maryland Department of Transportation (Anne Arundel County, MD)
- Business Analyst (DOT IT Functional Analyst Lead) Salary $73,957.00 - $119,492.00 Annually Location Anne Arundel County Job Type Full Time Remote ... Questions Description (OPEN RECRUITMENT ) State Highway Administration Business Analyst (DOT IT Functional Analyst ...additional years of experience responding to and resolving help desk calls from users of computers, or operating computer… more
- William C Brown Inc (Bowie, MD)
- …law. Description (Bowie, Maryland Computer Center) We are currently seeking a Tier-1 Level Service Desk Analyst to support a large data center infrastructure ... Red Hat Enterprise Linux (RHEL) is highly desired. + Must be experience supporting IT Service Desk environment. + Demonstrable customer Service Desk … more
- William C Brown Inc (Bowie, MD)
- …products (ie Remedy) CRQ/WO/INC/KMS management. + Hands on experience being part of an IT service desk team. + Excellent written and communication skills ... Service Desk Agent EOE Statement We... Service Desk Agent EOE Statement We are an equal... Analyst is part of the Enterprise Operations Service Desk staff supporting the agency's systems,… more
- Koniag Government Services (Baltimore, MD)
- …**Tuknik Government Services,** a Koniag Government Services company, is seeking a Tier I Help Desk Analyst that is able to obtain a Public Trust clearance to ... holidays, three weeks paid time off, and more. **Help Desk ** Tuknik Government Services, LLC (TGS) is 8(a) certified...(TGS) is 8(a) certified company providing leading edge enterprise IT solutions and professional services to Defense and Civilian… more
- TEKsystems (Baltimore, MD)
- …If you need help there will be 2 others at this location, one is the IT Manager the other is a programmer. Skills: Active Directory, help desk , desktop, windows, ... Additional Skills & Qualifications: Team player, outgoing, very good customer service Experience Level: Intermediate Level About TEKsystems: We're partners in… more
- Huntington Ingalls Industries (Fort Meade, MD)
- …7,000 professionals worldwide delivers all-domain expertise and advanced technologies in service of mission partners across the globe. Mission Technologies is ... Who We Are HII-Mission Technologies is seeking an Intelligence Analyst to join our Operations Support Team (OST) located...This critical position is part of a 24/7 Help Desk team of technicians that is required to maintain… more
- Windstream Communications (Annapolis, MD)
- …technical discipline (engineering, physics, computer science, etc.) + 5+ years experience with IT /LAN/WAN in an operations or help- desk environment + 5+ years ... Network Analyst II in BTAC Arkansas, USA * Georgia...directly contribute to making Kinetic the most helpful internet service provider, ensuring our customers Internet better (TM) every… more
- Insight Global (Windsor Mill, MD)
- …volumes or absence Tier 1 resources) to log issues and requests in ServiceNow IT Service Manager. * Follow defined CCaaS Standard Operating Procedures (SOPs) for ... Requirements * Bachelors degree and 3+ years of Help Desk /Desktop support experience or Masters and 1 or 7...to customers. * 2 years of experience using an IT Service Manager application for logging tickets… more