- United States Army Futures Command (Aberdeen Proving Ground, MD)
- …improving accuracy; and, 3) Working with industry partners managing, developing, and delivering IT support on behalf of the organization. This definition of ... of own team to organize planning sessions that elicit ideas for improving customer service and support . (3) Oral Communication - Expresses information (for… more
- Baltimore City Community College (Baltimore, MD)
- …current trends and innovations in technology as well as BCCC's policies and procedures. IT Specialist I Helpdesk responds to, coordinates and resolves IT ... and off-campus instructional technology equipment. Employees provide font-line computer support consistent with current trends and innovative technology as well… more
- Alaka'ina Foundation Family of Companies (Aberdeen Proving Ground, MD)
- IT Help Desk Specialist Location MD - Aberdeen...looking for an IT Tier I/II Help Desk Support professional for our government customer at Aberdeen ... systems and VIP users, and end users. + Provides IT support through telephone, remote assistance, and...for VTC capabilities to include connection setup and troubleshooting support . + Monitor, claim, update, and complete customer… more
- National Oceanic and Atmospheric Administration (Silver Spring, MD)
- …both announcements if you want to be considered for both. Responsibilities As an IT Specialist you will perform the following duties: Review requirements of ... Researches, evaluates, and provides feedback on problematic trends and patterns in customer support requirements. Provides customer service in person,… more
- Social Security Administration (Woodlawn, MD)
- …Conditions of Employment Qualifications MINIMUM QUALIFICATIONS: To qualify for this GS-07 IT Specialist position you must demonstrate: (1) IT -related ... education -- OR -- (2) IT -Related Experience ( IT Competencies and Specialized Experience) (1) IT -RELATED...performing work and conscientious about attending to detail. (2) Customer Service -- Works with clients and customers (that… more
- Maryland Department of Transportation (Baltimore City County, MD)
- Maximo IT Supervisor ( IT Systems Technical Specialist Supervisor) Salary $104,627.00 - $145,151.00 Annually Location Baltimore City Job Type Full Time Job ... facilities. We are committed to quality and excellence in customer service, and we rely on our organization's values,...Employees in this position will report directly to the IT Solutions and Support Manager. The current… more
- US Army Cyber Command (Aberdeen Proving Ground, MD)
- …strong, mutually supportive working relationships with customers; conducting evaluation of support to determine quality of services and customer satisfaction, ... of Defense Instruction 1400.25. Serves as an Information Technologist Specialist for the Mid-Atlantic Region Network EnterpriseCenter (RNEC). Responsibilities Serve… more
- The Raymond Corporation (York, PA)
- We are searching for an IT Product Specialist to join our York, PA team who would be responsible for working in conjunction with business departments to improve ... utilization and optimization of our software portfolio. The Product Specialist will possess a deep understanding of their product’s...as the go-to expert for both business departments and IT teams. · Have or attain competency in the… more
- Huntington Ingalls Industries (Fort Meade, MD)
- …accomplishments make a difference. Cyber Electronic Warfare and Space team is currently seeking an IT Specialist II in support of an exciting new effort ... Job Responsibilities Resolves technical problems and answers queries by telephone in support of internal and/or outside customer computer hardware, software,… more
- Huntington Ingalls Industries (Fort Meade, MD)
- …accomplishments make a difference. Cyber Electronic Warfare and Space team is currently seeking an IT Specialist II in support of an exciting new effort ... Job Responsibilities Resolves technical problems and answers queries by telephone in support of internal and/or outside customer computer hardware, software,… more
- Air National Guard Units (Fort Meade, MD)
- …EXCEPTED SERVICE POSITION. This National Guard position is for a SUPERVISORY IT SPECIALIST (INFOSEC/NETWORK), Position Description Number NGD2330000 and is part ... recommends action in more serious disciplinary matters. Prepares documentation to support actions taken. Identifies employee developmental needs and provides or… more
- Koniag Government Services (Silver Spring, MD)
- …, a Koniag Government Services company, is seeking an experienced IT Help Desk Specialist IV (Manager) to support **KOS** and our government customer at ... practices, and procedures; understands and capable of executing the technical and support activities of support specialists. + Relies on extensive experience… more
- National Oceanic and Atmospheric Administration (Silver Spring, MD)
- …if you want to be considered for both. Responsibilities The working title for this position is IT Support Section Chief. As an IT Support Section Chief, ... supervision and managerial responsibilities for the work of the IT Support Section staff. Requirements Conditions of...when performing work and conscientious about attending to detail. Customer Service - Works with clients and customers (that… more
- US Army Cyber Command (Aberdeen Proving Ground, MD)
- …strong, mutually supportive working relationships with customers; conducting evaluation of support to determine quality of services and customer satisfaction, ... Provide leadership in C4 Information Management and Information Technology (C4IM/ IT ) that involves implementing and supporting theater and enterprise initiatives,… more
- Joint Activities (Fort Meade, MD)
- …of own team to organize planning sessions that elicit ideas for improving customer service and support . (3) Oral Communication - Expresses information (for ... challenges to determine bow these capabilities may be leveraged to support achievement of mission objectives. Documents broad-based assessments of the program… more
- Joint Activities (Fort Meade, MD)
- …operations missions. Coordinates with organizations to ensure that desired and needed CIO/C4 IT funding, resource support requirements, and C4 IT ... and working groups, as well as the forums in which DoD CIO/RM/C4 IT program policy directives are negotiated and defined. Develops plans, policies, and requirements… more
- US Coast Guard (Glen Burnie, MD)
- …SP 800-160v1, system security engineering) 3.Performs system security analyses in support of decision making, risk management, and engineering trades; (SP800-161) 4. ... with the development of system security concepts and provides security engineering support for the various phases of the systems development life cycle; translates… more
- Defense Information Systems Agency (Fort Meade, MD)
- …to meet customer needs. Oral Communication- briefing senior-level management and IT staff on the status of information technology systems, projects, or daily ... identified as a position necessary to carry out and support the mission of the US Cyber Command. It...Structure. It is located in the DISA - FE/Endpoint Svcs/ Customer Spt PMO. Responsibilities In this role, the incumbent… more
- General Dynamics Information Technology (Fort Meade, MD)
- …**Experience:** 7 + years of related experience **Job Description:** **Help Desk Support Service Specialist - Intermediate** **- TS/SCI required** Transform ... technology into opportunity as a **Help Desk Support Service Specialist - Intermediate** with GDIT....customers with hardware, software, and application problems. Includes both customer telephone support as well as electronically… more
- Sodexo (Towson, MD)
- …customer service interactions through either face-to-face, email or telephone communications. The Customer Support Specialist may also be required to ... into a career + Full array of benefits that support you and your family's wellbeing, including paid time...during the interview process._ **What You'll Do:** As a Customer Service Specialist at Sodexo, you are… more