- Ricoh Americas Corporation (Baltimore, MD)
- **Area Customer Service Coordinator** POSITION PROFILE Under the direction of the Enterprise Services Manager (ESM) or Area Operations Manager (AOM) this key ... Undertaking all customer support tasks in external customer /client facilities The Area Customer Service...customer accounts . Performs daily visual inspection of site services and Ricoh and customer compliancy… more
- Vontier (Annapolis, MD)
- …delivering enterprise-scale end-to-end monitoring and incident response solutions in a multi - service , multi -team setting **.** Familiarity with installing ... We are seeking an energetic, self-motivated Site Reliability Engineer to join our team! The...Veeder-Root has delivered value, built extraordinary teams, and earned customer trust for more than 150 years. To learn… more
- Competitive Range Solutions, LLC (Fort Meade, MD)
- …(DoD) customer environment and effective integration with a government multi -contractor team. The Node Site Coordinator position requires a technically ... procedures. + Strong organizational and coordination skills, excellent communication and customer service abilities, proficiency in managing technical resources,… more
- UPMC (Hanover, PA)
- …to expedite patient care efficiently by demonstrating excellent communication and customer service skills. Effectively communicate with physicians, co-workers, ... to support services across the enterprise. Maintains assigned workflow patterns at site based on patient volumes and continually communicates with supervisors and/or… more
- Microsoft Corporation (Elkridge, MD)
- …heard, Microsoft is committed to being cloud-first, and with several multi -billion dollar services already serving the needs of individuals and organizations ... future has never been greater! We are looking for Site Reliability Engineers to help design and implement scenarios...learns to create and implement code for a product, service , or feature reusing code as applicable. Writes and… more
- EMCOR Group (Baltimore, MD)
- …following are required characteristics, knowledge, skills and abilities: + Possess exceptional customer service skills, patient, well organized, and a good ... **Description** **Job Title: IT Support Specialist (On- Site )** **Location: Baltimore, MD 21227** **Reports to: IT Manager** **FLSA Status: Full-Time / Exempt**… more
- Highmark Health (Annapolis, MD)
- …with customers in a confident and compelling manner, performing the full range of customer service duties and responsibilities, as assigned. + Strives to resolve ... hand. + Works independently of support from a senior customer service representative, frequently utilizing the knowledge...each and every interaction with superior listening skills + Multi -tasks with a high level of efficiency yet treats… more
- Washington Suburban Sanitary Commission (WSSC) (Laurel, MD)
- Position Information Functional TitleSr. Customer Service Advisor (Call Center) Recruitment Category TypeStandard Functional CategoryCustomer Service ... LevelNon-Management Job CodeN/A Job Description Summary Organization NameCustomer Care Reports toSupervisor, Customer Service Full or Part TimeFull Time If Part… more
- Merck (Annapolis, MD)
- **Job Description** The Virology Customer Representative is a key member of the Customer Team and plays a critical role in supporting our Company's customer ... centric business model. He/she is responsible for working with the Customer Team to understand and identify customer needs, supporting pull-through activities… more
- Philips (Baltimore, MD)
- …this Customer Success Manager you will serve as the corporate and customer /facility point of contact - managing service escalations, providing reporting, and ... and the successful execution of contractual obligations. + Manage multiple small multi - site programs, creating synergy between the project in the program(s)… more
- Trustmark (Annapolis, MD)
- …Trustmark's products and services. The CSM is responsible and accountable for escalated service levels (SLAs), Customer Satisfaction, Effort and NPS scores for ... overall service relationship health + Responsible and accountable for Customer Effort, Satisfaction and Net Promoter Scores for assigned relationships. + Drive… more
- Rocket Software (Annapolis, MD)
- …through improving operational efficiencies, empowerment of staff, effectiveness of service delivery, and customer satisfaction and retention. **Essential ... they're doing!** **Job Description Summary:** As the Senior Director Services Strategy, Customer Solutions Engineering (CSE), you will be a strategic partner to the… more
- NCR VOYIX (Annapolis, MD)
- …you are part of our services support team and your passion for providing exceptional customer service contributes to our world class high level of customer ... satisfaction. Acting as a first line response to customers on- site in your assigned territory you will communicate in...but are not necessarily limited to: + Responding to customer installation, maintenance, and service calls promptly… more
- Leidos (Odenton, MD)
- …in working on a service desk dealing with incidents and requests in a multi customer environment with multiple partners triaging to 2nd and 3rd support tiers ... Desk Technician responsible for deskside and remote end user customer support for a DOD customer in...be responsible for documenting all work in the customers service management system. Primary Responsibilities: + Respond to requests… more
- CAI (Towson, MD)
- …+ Skill in communicating clearly and effectively + Ability to provide consistent quality customer service + Ability to deescalate customers + Ability to maintain ... Hybrid **Job Summary** We are looking for a motivated Service Desk Analyst ready to take us to the...operating systems, and software applications, preferably in a large, multi - site agency and are looking for your… more
- Leidos (Fort Meade, MD)
- …Adapt for working in team oriented or independent projects. + Lead a multi -functional team, prioritize actions, and support customer requirements. + Excellent ... and Fourth Estate Agencies and Leidos is seeking a ** Service Delivery Manager - User Support** to work at...teams: Desktop, Imaging, and Release & deployment (Mi _crosoft_ Customer Engagement Methodology ( _MCEM_ ), Microsoft System Center… more
- Highmark Health (Annapolis, MD)
- …partner leaders to drive achievement of current year and multi -year financial commitments. **ESSENTIAL RESPONSIBILITIES** _(Describes the critical tasks, duties ... processes and assessment of operating effectiveness with respect to current and multi -year financial performance targets. + Oversees the detailed, multi -year… more
- United Site Services (Glen Burnie, MD)
- …* Strong verbal and written communication skills and ability to articulate United Site Service 's value proposition clearly and persuasively * Strong technical ... **About USS** United Site Services is the industry leader in comprehensive...track record of developing and executing sales strategies; target customer selection, sales processes, account development and multi… more
- Marriott (Annapolis, MD)
- …to obtain and grow share of the account. * Executes and supports the company's customer service standards. * Engages in property related events that support the ... Convention and Visitors Bureau (CVB) Activities, etc.). * Conducts site inspections for customer accounts as appropriate....them to the appropriate owner. * Supports the company's service and relationship strategy, driving customer loyalty… more
- United Site Services (Glen Burnie, MD)
- …communication within the region + Work with various departments to resolve customer service & delivery issues. Work with Operations Managers at ... **About USS** United Site Services is the industry leader in comprehensive...vehicles + Perform other duties as assigned **Qualifications** + Customer Service + Team Building + Organization… more